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“Nice night in Mariott”

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JW Marriott Hotel Kuala Lumpur
Ranked #10 of 342 Hotels in Kuala Lumpur
Certificate of Excellence
Munich, Germany
Level Contributor
25 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Nice night in Mariott”
Reviewed November 29, 2010

I was only one night there but a wonderfull night. The location of the hotel is in the golden triangle near the Ritz-Carlton hotel. The staff is very friendly and the hotel is very comfortable and calm. You ofen has the visit of VIPs from the royal family... therefore many security around the hotel.

The spa offers also good packages. For ca 120€ you can book a 3 hours package and relax (the hotel share the spa village with the Ritz-carlton Hotel).

  • Stayed November 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Bruno80799
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,435 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (347)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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Singapore
Level Contributor
176 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 104 helpful votes
Reviewed November 28, 2010

I stayed in this hotel on 25th July as I was speaking at a conference nearby. The conference organiser paid for the hotel.
I arrived and was given a room. When I went to retire, the next door room was making a lot of noise. This went on until 4 am. A large arab family were running between rooms and making a real nuisance of themselves. The hotel didnt do much to deal with this.
So on three hours sleep I went down with my bag and had to wait 30 minutes for some imbecilic woman to give me a luggage tag.
When I came back to collect my bag, the staff were just plain rude.
No charm at all.
STAY SOMEWHERE ELSE..

  • Stayed July 2010, traveled on business
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank StevePeters64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dubai
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed November 23, 2010

Luxury hotel in central location close to every thing. Rooms are decent and clean. Nice lobby and very good breackfast.

  • Stayed November 2010
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Xthree
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chicago, Illinois
Level Contributor
21 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed November 23, 2010

They did a great job and the hotel was impeccable.

They did exactly what they said they would do in regards to everything.

Will stay here again if I make it back to KL.

  • Stayed June 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank traveler60305
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Pune
Level Contributor
32 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed November 22, 2010

JW MArriott is very ideal for staying in KL whether you are in business trip or with family for leisure.. Althoug it is a business hotel, I like staying there with my family.. All nearby areas are good for shopping and food.. everyone in the family enjoyed staying here. Rooms are great, staff is fine,overall everything is well.

  • Stayed June 2010, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MandarBhide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delhi
Level Contributor
25 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed November 21, 2010

be carefuly.
the hotel has been having a over 100% occupancy most times.
best is to plan in advance and book early.
the mall (starhill gallery) is having excellent sales on top brands and arts.
the executive lounge facilities are improving as well.

  • Stayed November 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank travelandhavefun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 20, 2010

Hi,

I stayed this Nov in JW Mariott.My experieince was not so good as I am not happy with the services provided by the staff of JW Mariott. I was staying with my colleages wherein we had faced emmence problems due to renovation happening in the Hotel.The pool was not working but still they charged full Money to us.Also getting bills was only taking us around hours to get it done.Also there are lots of prostitute related activities happening around the time with no fear.Even though its been illelgal in Malaysia.

Only good thing is about the location of the hotel.It is located at the heppening place of KL.Also am being Indian Veggie I was able to get good food in the restaurant.

  • Stayed October 2010, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AbhinandanR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about JW Marriott Hotel Kuala Lumpur

Property: JW Marriott Hotel Kuala Lumpur
Address: 183 Jalan Bukit Bintang, Kuala Lumpur 55100, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Family Hotel in Kuala Lumpur
#4 Business Hotel in Kuala Lumpur
#6 Spa Hotel in Kuala Lumpur
#10 Luxury Hotel in Kuala Lumpur
#11 Romantic Hotel in Kuala Lumpur
Price Range (Based on Average Rates): $$
Hotel Class:5 star — JW Marriott Hotel Kuala Lumpur 5*
Number of rooms: 514
Official Description (provided by the hotel):
Modern L-shaped Tower Hotel situated in Star Hill complex, a mixed-use development including a six-level retail mall. ... more   less 
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Also Known As:
Jw Marriott Kuala Lumpur
Marriott Kuala Lumpur
Kuala Lumpur Marriott

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