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“OK but”
3 of 5 bubbles Review of PLOY

PLOY
Ranked #596 of 4,050 Restaurants in Kuala Lumpur
Certificate of Excellence
Price range: $7 - $100
Cuisines: Asian, Japanese
More restaurant details
Restaurant details
Good for: Kids, Large groups, Families with children, Business meetings, Special occasions, Romantic
Dining options: Dinner, Lunch, Late Night, Parking Available, Reservations, Seating, Serves Alcohol, Waitstaff
Description: Ploy is all about Modern Asian Cuisine. It also means 'gem' in Thai. Inspired by the true gems of Japanese and Thai cuisine, we love the interplay of sweet, sour, salty, spicy and umami flavours, we believe in meticulous preparation and are dedicated to using only the freshest ingredients. By applying these basic tenets to our favorite foods – we think you'll find dining at Ploy dazzling.
Malaysia
Level Contributor
93 reviews
58 restaurant reviews
common_n_restaurant_reviews_1bd8 83 helpful votes
“OK but”
3 of 5 bubbles Reviewed October 5, 2012

Saw this No.1 restaurant in KL from tripadvisor so we went and tried. Sorry it's definitely a little over rated. I actually agreed to some of the comments made here by others. Hope I don't get the restaurant manager wrote back saying they are disappointed because they worked hard.

Well, we ordered 3 times the wine and all came back "sorry, not available". The waiters are not knowledgeable (e.g. don't even know it's a white or red!). If not available why not take them off the list??

Next is food. They are served very slow and ours came extremely late as other tables who came late got their food ahead of us. It seems like a little under staff, esp for a Friday night! When foods are here, they have naturally gone cold. Appetizers, raw fish, are good because they are fresh. Pizza was good but cold. We checked with the manager why everything is cold. He said the pizza and linguine are supposed to be cold (oh ok!) but why doesn't say it in the menu?! The squid ink rice was cold also and he took it back and microwaved it so the prawns have gone dry-shrimp size. The ambience is nice but the wooden chairs (Thai style) with low-back rest are not comfortable. That's personal preference no offence.

Overall the experience is so so and not good as it was rated.

  • Visited October 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
2 Thank JK926
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ploywithyourfood, Manager at PLOY, responded to this review, October 17, 2012
Thanks you for your comment. We regret that you had to go through an unpleasant experience at Ploy. We will look into the pointed facts. Do visit us the next time and we will ensure you will have a wonderful dining experience as every customer is important to us.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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171 reviews from our community

Visitor rating
    86
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    5
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
Kuala Lumpur, Malaysia
2 reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Yumsies!”
4 of 5 bubbles Reviewed September 26, 2012

I have been here several times, with parents, with my partner and also attended a company function. This restaurant has its own uniqueness and I like it.

1) Ambiance : it definitely gives you the modern yet rustic ambiance, a place to chill out, suitable for all ages. Young, elderly, seniors, all. Good place for the high-end family gathering, casual dinners, couples, corporate dining, after work dining- its a big range (you will understand once you are there). They have a lovely room for private functions that could seat up to 20 people and an area where you could do your own thing (performances, karaoke, dancing)

2) Food: Once you see the menu, there will be a LOT on it that you want to order. They may suggest that it could be for sharing, but rest assured, most of the food there is good, so you don't quite want to share. The portions in my opinion is sufficient for one. It's good for sharing if you are ordering more than one (since it'll be difficult for you to decide anyways! haha)

They are always coming up with new menus and promotions, so it is good to be on their newsletters/ go on their Facebook page. Good deals at times, and their new items on the menu; if you see it, you would go there that night itself!

3) Service: Staff is well trained- attentive, very good in their communication, chirpy and diplomatic.

I have seen comments on the service is slow, but my take on it- for dining at night is that it is not a cafe type of place, where people are fast in fast out. So i do not have that mentality / expectation of my food to be at my table quite so fast. Some nights are busier than others, so it could be good to ask the staff beforehand if the kitchen is busy. If yes, order appertisers, or breads. Appertisers are usually served at a reasonable waiting time. Lunch crowd- it has to be just a little bit longer than you normal office hour lunch.

In a nutshell: Worth a visit FOR SURE. The unique-ness will keep you checking on their page and you will come back =)

  • Visited June 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank tashdiamond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level Contributor
177 reviews
151 restaurant reviews
common_n_restaurant_reviews_1bd8 111 helpful votes
“probably worth a try”
3 of 5 bubbles Reviewed September 25, 2012

everyone told me the restaurant was great

it was OK

VERY slow service, portions a little small but quite creative

if you're in the location, try it, if you're not........

they have tried with the decor and the menu so kudos to them for that

Visited July 2012
Helpful?
Thank MBJ400
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ploywithyourfood, Manager at PLOY, responded to this review, October 10, 2012
Thanks for the review!! And the feedback on the service.. we'll keep working on it :See you soon at PLOY :)
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
60 reviews
45 restaurant reviews
common_n_restaurant_reviews_1bd8 24 helpful votes
“Someone is scaming you”
1 of 5 bubbles Reviewed September 16, 2012

Went here for lunch as it is near my office took my team to treat them for good work. Service was slow and when we did finally get served the first drinks we asked for were not available same with food asked for a burger (signature dish) told not available. A list of what was available was never really provided we had to play a guessing game with the waiters. When food arrived it was barely sufficient to keep an anorexic sparrow alive. I checked and many others of my aquaitance have had a similar experience I can only assume that all these positive reviews have been lucky or maybe have lower standards or is something more sinister going on?

  • Visited August 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
4 Thank Neil0akes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ploywithyourfood, Manager at PLOY, responded to this review, September 25, 2012
It's very disappointing to receive a comment like this. We work hard to offer good food & friendly service. That's why we always encourage our customers to make reservation to avoid delays & disappointments, especially on a busy day. We will investigate the concerns you have raised. We hope you will give us another chance in the future. If you'd like to contact us directly, please call the restaurant. Thanks.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
35 reviews
common_n_restaurant_reviews_1bd8 50 helpful votes
“No.1 restaurant in Kuala Lumpur”
5 of 5 bubbles Reviewed September 12, 2012

I went there yesterday with a friend, it was my first time, a bit of difficulty to find the restaurant as we made several rounds in the area, as a last resort, we used GPS to find it.
Restaurant atmosphere is simply comfortable, spacious, and funky. Food are really unique and very very yummy ! I love their fried black rice, the sushi (enter the dragon?) the strawberry tea drink and of course the durian pannacotte!
Now i just wish to go back there again to try other food on the menu.
Service is great. Prakash , a very gentle man, who is the manager came and said hi to us.
Oh ya, food is quite reasonably priced. Happy about it!

  • Visited September 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank ShanTy W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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