I made my reservation about seven month in advance via AGODA. I´ve got a confirmation about Room with window, which is more expensive than the inside rooms. When I arrived, I got the key and entered a non-Window-room. When I complained that at the reception, I was told, that someone payed for the room earlier than I did. May payment was made with PayPal, the same day I did the reservation seven month before. When I asked, how can You confirm that room, when someone paid earlier, she sayd, the payment was made earlier at the same day, without checking any list or register. When I requested to pay back the difference in the room rate, she told me, that nothing would be paid back, because she already had given a bigger inside room. No offer, of changing the room next days, or something, no excuse. Only when I asked for the possibility to change the room next day she checked the system and agreed. So, never pay in advance for that hotel, because they obvious try to cheat guests in that bad way.
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