Despite it's name, this hotel is not located in Bukit Bintang. It is actually located 2 streets behind Berjaya Times Square, in a more sleazy and dingy part of town amongst old shophouses. You won't find the hotel's actual address on its official website except a map which shows that it is located in Pudu area. The hotel parking wasn't any better as it was dark and narrow.
This hotel might be OK for some to stay but my review is only based on my experience at it's F & B outlet called Spices. I had some close family friends and relatives visiting from abroad and thought what better way for them to experience local food than the Malaysian Hawker Fair buffet that was being promoted by the hotel. Well, it turned out to be a disappointingly embarrassing experience to my guests. Our party of 10 adults and 5 kids arrived about 815pm on a Saturday night, and only 2 other tables(2 couples)were occupied in the whole restaurant. Alarm bells should have started ringing already. Anyway, we still decided to give it a shot. What a HUGE mistake! As 781Camilla781 of Singapore stated in her review on 19th. Sept 2013, the food here is simply APPALLING!!!! At RM58++ per adult, the food was cold. Selections and variety were limited. Food quality was bad. Dessert and salad bar was pathetic, with sponge cakes and kuihs which seem to be at least a few days old. High amount of MSG were also used in some of the food served.
Basically, had a horrible dining experience, the overall quality of food served here is simply unacceptable and steps need to be taken by the hotel management to improve. It is simply embarrassing and deceiving to both local and foreign visitors, to be claiming itself to be a 4-star hotel when the food and service are of substandard level. Very disappointing!
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- Also Known As:
- Furama Bukit Bintang Hotel Kuala Lumpur