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“Central Location but needs decor updates”

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The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur
Ranked #104 of 348 Hotels in Kuala Lumpur
Reviewed May 28, 2014

-If the main purpose for going to KL is for shopping, this is a really good location, its super central.
-the lobby looks quite modern but the hallways and the rooms themselves look quite dated and worn. They should definitely think about renovating.
- the rooms are very dark, there are no ceiling lights (WHY NOT?!!) they only have a few dark lamps. doors are really thin, you can hear everything that is going on in the hall way (couples/families arguing)
-they have a shuttle to chinatown at 8pm and come back to the hotel at 10.45pm but YOU HAVE TO BOOK the places fill up quickly. (didn't use the service. also wouldn't recommend getting taxi from right outside the hotel, they charge you extra compared to getting it a little further down the road)
-breakfast had a wide range of hot and cold food but it was located in a really odd area, it wasn't the same building as the hotel but in the adjacent building known as the residences... and when you come down from breakfast, you need to press level 2 to get back to the hotel area.

  • Stayed: May 2014, traveled with friends
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Thank Ngaij03
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed May 27, 2014

I stayed in Swiss garden residence as part of my assignment in Malaysia. Its an excellent choice for long stays individual and family.
Location- Swiss Garden residence is strategically located near the happening place, Bukit Bingtang, in KL. Bukit Bingtang has all the malls, clubs and joints you want in KL. All these places are a walking distance from Swiss Garden Residences.
Food - The breakfast was complementary and was sumptuous. Though it became boring after few days (stayed for 2 mths). You have a choice of indian, malay, chinese and continental spread to choose from. Coffee was very good.
Rooms - Rooms are very spacious and clean. It has a cooking area with minimum utensils, a fridge, stove and micro wave oven. Bathrooms are spacious & clean with sunken bath area.

View: View on the higher floor is awesome. I stayed in both sides of the hotel with Twin tower view and the Stadium view.

Staff - staff are very helpful.

Only minus I see is that the internet speed is very slow at times.

Overall me and my family were happy about the experience in Swiss Garden Residences

Room Tip: Choose the rooms facing twin tower for excellent night view
See more room tips
  • Stayed: April 2014, traveled with family
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Thank krishvm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 27, 2014

Very central, fresh, good facilities and spacious studios with great views. The pool area is quite nice and the staff very polite. The bathroom I got was huge with a very modern bathtub and it was very clean. Recommended!

  • Stayed: November 2013, traveled on business
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1  Thank Stefan_BG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 26, 2014

stay here on may 24-26, 2014
nice staff, bed, bathroom and others facilities
nice clean room, nice and helpful staff, close to alor street
kind of will stay on this hotel again...
recommended place to stay in KL

  • Stayed: May 2014, traveled with friends
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1  Thank inabali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 12, 2014 via mobile

The room is very spacious amd comfortable.i love the bath tub. it's big and well maintained.but the check in process is bit slow and the staffs are nt so friendly.other than that, it was a gd stay here.

  • Stayed: December 2013
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1  Thank jillcheong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2014

Earlier I stayed in swiss garden hotel couple of time and this time I tried residence. It is acutally better than the hotel. Nice small apt with room service and all hotel facilities. As usual they have nice breakfast.

  • Stayed: December 2013, traveled with family
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2  Thank MNSalehin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 6, 2014

We had a week booked into a studio room on the 11th floor at this hotel which we organised through timeshare exchange. Check in was fast without issues and I found the staff pleasant despite some reviewers indicating differently. The Residences is attached to the Swiss Garden Hotel and connected by a walkway.

There is a convenience store located downstairs to purchase essentials but does close quite early in the evening. Across the road from the Swiss Garden Hotel there is a 24 hr convenience store.

Our room was satisfactory but located on the 11th floor we had no real views. A view over the pool area may have been more pleasant. The room had timber flooring and was an unusual long and narrow shape. Bathroom was modern with a rain head shower with a nice comfortable bed. Adequate toileteries and bottles of water were supplied during our stay. Furnishings were very minimalistic.

We had buffet breakfast twice during our stay. Breakfast is located on the 6th floor (same level as pool and gym) was ok but didn't have a huge selection unlike many other hotels I have previously stayed at.

The location was really good. Just a short walk away from vibrant street food area of Jalan Alor and Bukit Bintang. You could easily also walk to Times Square a huge shopping centre.

We didnt have a lot of time to use the facilities but enjoyed our swim in the 6th floor infinity pool. The gym is also located beside the pool.

I wouldn't hesitate to stay at this hotel in the future.

  • Stayed: April 2014, traveled as a couple
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2  Thank tommomelbourne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur

Address: 117 Jalan Pudu, Kuala Lumpur 55100, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#66 Luxury Hotel in Kuala Lumpur
Price Range: $56 - $133 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Residences @ Swiss-Garden Hotel & Residences Kuala Lumpur 4*
Number of rooms: 478
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The Residences @ Swiss-Garden Hotel And Residences

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