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“Awful evening” 1 of 5 bubbles
Review of Ben's

Ben's
Ranked #786 of 3,998 Restaurants in Kuala Lumpur
Price range: $3 - $23
Cuisines: Australian, Asian
More restaurant details
Restaurant details
Good for: Large groups, Business meetings, Families with children
Dining options: Lunch, Dinner, Brunch, Breakfast, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Highchairs Available, Reservations, Seating, Serves Alcohol, Takeout, Validated Parking, Waitstaff, Wheelchair Accessible, Wine and Beer
Description: From a breezy marine penthouse to a sophisticated Manhattan townhouse, a Savannah plantation, an understated Australian house and a 1900s colonial-style interior; Ben's unique decor is modelled after a dream-like home right here in Malaysia. As a home-grown restaurant with its signature style, emphasis is placed on the familial quality that Ben's has adopted, hence the value of building relationships through food in a cosy and welcoming environment. Taking on a modern interpretation of East-meets-West, there are plenty of choices for everyone to enjoy. Whether for coffee, a big family get together or even a relaxed weekend brunch, Ben's is perfect for any occasion and welcomes friends and families to enjoy themselves just as they would at home.
Paphos, Cyprus
Level Contributor
99 reviews
73 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
“Awful evening”
1 of 5 bubbles Reviewed February 3, 2014 via mobile

On entering Ben's I was pleasantly surprised how cosy it was compared to the other restaurants we'd been in in the Mall. We ordered a bottle of red. Buffalo Wings to share as a starter, Mac and cheese and Chicken & prawn laksa as mains. Now read carefully .... Waitress comes over .." Sorry no buffalo wings left " ok ordered nacho's instead. Wine came after 3 rd time of asking. Then they came over and said "sorry no Mac & Cheese " okay now we were starting to get a little annoyed .... We ordered fish & Chips instead. Had a sip of wine and over came a waiter with ...... Mac & cheese! We said " you just told us you had sold it all and we haven't had starters yet!" Getting very annoyed now. Nachos arrived ... Less than average. Fish & chips arrived, looked quite good ...... Then we waited and waited. My husband won't eat until I have my meal ..... Eventually my laksa arrived. Fish & chips were good so my husband said. Laksa was less than average. Red wine was good! We asked one of the waiters to ask the manager to come over. He went and asked but the manager ignored our request. By now it was probably as well he didn't come over ...... I was not happy. The staff were lovely but so badly trained, they hadn't a clue. As for the manager ..... I'd sack him. Will not be back ...ever.

Visited February 2014
Helpful?
2 Thank KiliGran
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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348 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • French first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
singapore
Level Contributor
19 reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Fast service”
4 of 5 bubbles Reviewed February 3, 2014

This is my second time here (Suria KLCC and Pavillion) and it doesn't disappoint me. Food arrived under 10 mins. Nice ambience. Mouth watering dessert. Their charred grilled seafood aglio olio is a must try =)

  • Visited February 2014
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank kopi_kaw
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
67 reviews
36 restaurant reviews
common_n_restaurant_reviews_1bd8 53 helpful votes
“Unbelievably Slow”
3 of 5 bubbles Reviewed January 8, 2014 via mobile

We got there and ordered 2 dishes:
A grilled cheese sandwich
A burger

Seems a simple order? It took over 45 minutes to get served.

After that long wait we expected something amazing, it was average.

If you have free time and don't mind waiting go here.

On the plus side the waiter was very friendly not his fault the cook is slow

Helpful?
Thank babahadi
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Kuala Lumpur, Malaysia
Level Contributor
855 reviews
338 restaurant reviews
common_n_restaurant_reviews_1bd8 525 helpful votes
“Good Varieties - seating and food”
4 of 5 bubbles Reviewed January 8, 2014

We came early while waiting for the rest and we took the sofa type of seating with view through the window can see the fountain. There are food for appetizers, main dish, etc as well as desserts. A good place to hang out with friends with good food.

Visited October 2013
Helpful?
Thank joanadventure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sibu Sarawak
Level Contributor
4 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Nice... Bravo...”
5 of 5 bubbles Reviewed January 3, 2014

The food is delicious and the price is reasonable. the environment is good, and the services is nice.

  • Visited December 2013
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank suting92
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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