We stayed in a 3 bedroom apartment. The beddings had stained and towels were old, worned and greyish looking. On the 2nd day, housekeeping did not complete their housekeeping routine and we were left looking everywhere for towels and eventually found them in one of the bedrooms instead of the shower room. To much of our horror, they left our main door unlocked when we got back to the hotel.
We requested for late check-out as we had to leave early in the morning for a conference and will only return at around 2.30pm. The hotel had initially offered a late checkout at 1pm and later change it to 12.30pm with the offer of using their poolside facilities to shower, we asked if there will be towels provided. The staff got offensive and shouted at us that "Hotel is busy, you have to check out at 12pm. We want the room back!" My goodness, did we argue about not checking out? We had even wanted to check out early, but had only wanted to use their public facilities to fresh up before our flight out of KL.
When we return from our meeting to collect our luggage, no one was there to guard our luggage and we had to help ourselves, it makes me think anyone could have taken our luggage.
What lousy service. I will never ever come back here again!
- Official Description (provided by the hotel):
- Fahrenheit Suites welcomes you to the heart of Kuala Lumpur. Our stylish and modern 4 star residential suites are perfectly located along Jalan Bukit Bintang, well-known for its dazzling shopping centers and vivacious night-life. If you are looking for a luxurious yet affordable environment, ambiance, relaxation, privacy and comfort. Fahrenheit Suites Kuala Lumpur is there for all your needs. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Booking.com, Agoda, Ctrip TA, Asiatravel.com Holdings, Travelocity, Hotwire, Cancelon, Orbitz, HotelQuickly and TripOnline SA so you can book your Fahrenheit Suites reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Fahrenheit Hotel Kuala Lumpur