Well we spent my husband and I for 10days approx in the hotel. Indeed it has a great location not far from main activities...one of the inconvenient i had is that i like having natural sunlight but it is not possible.
The room was clean everyday which was great - the cleaning staff, bell boy/porter are always smiling.
It's indeed a fact that the reception staff should be warmer like more smile, words like are u ok, have u had a nice journey blabla...i understand as well that there could be language barier too...so that the slogan of the hotel be really - a hotel " Frenz - where guests becomes friends". However, i should add that they are efficient in their task.
Little tips - I would recommend Frenz Hotel should u be going for shopping to MY but please do not opt for a break fast everyday...it becomes really boring to go to the same restaurant namely (Zam Zam) for eating.. it was almost the same evryday and since we book room+ BFast we get bored over the 3rd morning. There are restaurants around the hotel which can offer Break Fast...you can choose everyday 1 or on ur trip...Food is accessible in MY.
- Official Description (provided by the hotel):
- Frenz Hotel located at the central district of Kuala Lumpur. It only 10 minutes walking distance to historical Independent Square. Most of the major events, were held at the square, like New Year Countdown, National Independence Day countdown and e.g. ... more less
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