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“Friendly staff, good location and great value”

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Step Inn Guest House
Ranked #12 of 332 Kuala Lumpur B&B and Inns
Madison, Wisconsin
1 review
“Friendly staff, good location and great value”
Reviewed November 10, 2013

We had a great stay at Step Inn Guest House in Kuala Lumpur. It was conveniently located down town and the staff were incredibly friendly and very helpful with recommendations with what to see and do and where to eat. Felt very welcomed and enjoyed our time at Step Inn and will definitely stay there again if we make it back to KL.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cabender21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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354 reviews from our community

Traveler rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (37)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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English first
Davao City, Philippines
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed November 8, 2013

It was my family's first time to visit KL. I reserved a family room for 7 nights with a cheap rate. They even gave my aunt a free mattress since the room is good for 5 only. The room is air-conditioned & clean. They served bread, jam, butter & coffee as their breakfast. You can eat as much as you want. We were concerned about the bathroom upon booking but then, even if it's shared bathroom, they managed to keep it clean so there was no problem at all. The staff were quite friendly & very accommodating. They provided a map which my family used for strolling around the place. The location is near Pudu Raya Bus station & Chinatown. It was a great place to stay in. I would recommend this guesthouse for those who are looking for an affordable but a pleasant stay in Kuala Lumpur. Will definitely choose Step Inn when coming back to KL again.

  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank montyara
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
1 review
Reviewed November 6, 2013

Had a little trouble finding the place, so it might be good to look at a map before arriving. The price is incredibly cheap, and the old building has a lot of character. Do not expect the aesthetics to be 100% especially considering the price, but the place was relatively clean. The staff were also very friendly and took me out to a local beer garden twice. I would highly recommend this hostel.

  • Stayed November 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank callum699
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuching, Malaysia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed November 2, 2013 via mobile

Stayed for four days three nights. Comfortable double bed. Alan and staff were friendly, quick to respond to requests. Near to Pudu Central bus terminal, China Town and LRT. Felt welcomed and truly enjoyed our stay. Will come back again.

  • Stayed November 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank TingTingTeo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
166 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
Reviewed October 24, 2013

The location is a bit hidden but actually very close to the PuduRaya Bus terminal. Easy access to public transport, and of course the LRT station PLAZA RAKYAT is just behind Pudu Station. Just perfect. There's a 7-Eleven 24HRS walking distance near by, the hidden location makes the place quiet and nice. The place is kind of cramped and my room that day had no windows but no problem for me as travelling just light and in rooms only 3-4 hrs per day to sleep only. The staff is Very friendly, informative and talks good english.

Room Tip: Book early via online to get a better price and option.
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  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank waleos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
stepinn, Manager at Step Inn Guest House, responded to this review, October 25, 2013
Dear Waleos

Thank you for your review. Step Inn Guest House is a hidden Gem which located in the Central and very well connected to all places. You have mentioned that our room has no window, I am sorry to say that all our rooms are basic rooms and it come with windows.
We are not sure if you are referring to Step Inn or other Hostel which you may have stayed.
Nevertheless, thank you for staying with us and taking time to write the review and we hope to have you here again.

Cheers...
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jersey City, New Jersey
Level Contributor
27 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed October 22, 2013 via mobile

We stayed for 3 nights & had a great experience. Alan was super helpful & started us out on the right foot by providing a map & places to go. When we had questions he was very helpful. Even the guests were really cool. Rooms & toilet were clean. The location is a relatively easy walk to many destinations. Only 1 outlet in the room & only wifi in common area, which make it 4 instead of 5. Overall, highly recommended.

Stayed October 2013, traveled as a couple
Helpful?
Thank John S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
Reviewed October 16, 2013

I stayed here for three nights and it was perfect and I could have stayed for longer. Great location, really cheap for a double room with your own bathroom and they are all so helpful and friendly. In a really good location with a bus and train station a couple of minute walk away and china town markets were 5 minutes max away. Would definitely stay here again and hope to be back soon so I can.

  • Stayed October 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Julzbaird
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Step Inn Guest House

Property: Step Inn Guest House
Address: No 35 & 37 Jalan Pudu, Kuala Lumpur 55200, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Airport Transportation
Hotel Style:
Ranked #12 of 332 B&Bs / Inns in Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:2 star — Step Inn Guest House 2*
Number of rooms: 23
Official Description (provided by the hotel):
There are two things we are proud of here at Step Inn. First, is our excellent location. We are situated in the well-known Golden Triangle of Kuala Lumpur, where everything is easily within walking distance. In this area is the busy China Town(10 mins), street food heaven Jalan Alor(10 mins), the best bar street in town Changkat(10 mins), shopping central Bukit Bintang(15 minutes), and the famous Petronas Towers(30 mins). We are also a few minute walk to the local metro(LRT), airport shuttle(Star Shuttle), and one of the central bus terminals(Pudu Sentral), so you can easily plan your next destination. The second thing we pride ourselves in, is our hospitality. We do our best to establish, a warm homey environment. The moment you walk in the door, you are considered part of the family. We provide a free map and enjoy giving tips on the city, so you can fill your few days or maybe many days, with lots of things to do. Our knowledgeable staff can also give suggestions for your continuing journey out of Malaysia's capital city. For being a budget guest house we do provide a couple perks that you won't find in many places, in the Golden Triangle. We have many types of rooms' available, double-ensuite, double, single, family, and dormitory beds. All rooms are clean, with a window and fan. On check in we provide you with a fresh towel & free roll of toilet paper(for single, double, en-suite, & family rooms only). In the morning, there is a free simple breakfast, with all day coffee and tea, that will help you get started so you can begin your tour of this great city. We provide 24 hour reception and free WiFi in every room, so you can stay connected at all times or get help at any hour. So, if you are looking for a homey budget guest house, with an excellent location, great knowledgeable staff, and nice facilities, please Step Inn. ***We offer special prices for walk-in and email customers*** ***Now if you book 3 days or more with any of our booking sites, you are eligible for a free meal at our restaurant TG's Nasi Kandar.*** ... more   less 
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Also Known As:
Step Inn Guest House Hotel Kuala Lumpur

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