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“Excellent place.”

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Somerset Ampang Kuala Lumpur
Ranked #16 of 340 Hotels in Kuala Lumpur
Certificate of Excellence
Russia
Level Contributor
136 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 128 helpful votes
“Excellent place.”
5 of 5 bubbles Reviewed October 28, 2012

This hotel positions itself as a 4-star place and that is perfectly honest positioning. In fact it deserves 5 stars more than MANY Kuala Lumpur's Hotels. Though it is not exactly in the center and you will not see the twin-towers from your window, apartments are huge, pretty clean, modern and very well ecquipped with all that you may need. Overall ideal quality-price ratio, among the best in KL.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Alex_JaneRu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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798 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (142)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
San Jose, California
Level Contributor
27 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed October 25, 2012

Nice roof top pool on the 22nd floor with a gym.
Views of KL twin towers
Great staff - friendly and efficient
Clean rooms
Smack in the Ampang in the diplomatic area.
Negative - traffic is bad in this area during rush hours
Parking - tight!

Room Tip: High floors
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  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ray A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
45 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
4 of 5 bubbles Reviewed October 24, 2012

The first impression i got from this service apartment is very spacious and basically an overkill in terms of space. I stayed here with my wife for 3 day and we thoroughly enjoyed every moment we were here.

Location: Located at the developing side of Jalan Ampang, the property is beside the British Embassy and housed within the same building as an office and medical facility. There is a restaurant/cafe in the same building. A shopping center of sorts is located about 10-15 mins walk away with a number of fast food restaurant,a pharmacy, a supermarket, some sundry shops and such. The Ampang Park tube is located nearby and taxis is not difficult to get.

Reception: Came in about 2 hrs earlier than check-in time,the staff explained that the room is not ready due to them running at full capacity for the MotoGP weekend.She promised us the room in half-an-hour but suggested that we rest in the lobby or visit the restaurant for lunch. So we hop over to have lunch at Ampang Park.

Rooms: The apartment is HUGE! For the price paid its a steal. It is fully equipped with all the kitchen utensils ( allowing you to cook that romantic dinner for your significant other you have always been putting off ), a washer, fridge, cooker hob, and kitchen sink! ;) A walk-in wardrobe, spacious toilet, bedroom and living room, i get intimidated by the size. 2 Flat screen TVs,a DVD player, a micro hi-fi and a radio alarm completes the set.

Pros: Big spacious rooms and facilities for the good price.
Cons: Location was a bit out of the way. But they made it up by providing free shuttle service during certain hours.

Room Tip: Higher level floors yield better view. Remember to use the free shuttle service to the shopping/offi...
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank NorMohamad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
2 reviews
4 of 5 bubbles Reviewed October 23, 2012

For the hotel itself, I love it very much. Fully equipped with modern furniture and kitchenware. I personally like the walk-in closet very much. On the down side, the public transportation for this hotel is not very convenient, if you want to go to shopping area such as Bukit Bintang, you need to change between tube-lines and take a little walk. Also there is still some traffic noise even at late night. Housekeeping is average, they don't make night-bed for you.

Room Tip: Corner rooms have very good city view.
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  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank TinaTinaZhou
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed October 21, 2012

The bad: is the slow manner within which new towels, extra ashtrays were delivered to our room - a minor blemish, on what was, a beautiful stay in a fantastic facility in a great location in an amazing city.

We stayed here on three different bookings made through the website using an online reservation agent approximately 4 weeks out from our stay due to two people leaving earlier and a trip to Melaka in the middle of our stay. They were efficiently, clear and polite - check. The price was reasonable - actually, the price represented amazing value, given the location and the facilities.

The staff are amazingly friendly and efficient with the exception of a slowish/non existent desire to provide us with extra towels or ash trays, however, this is such a minor problem if you ask me.

The apartments are contemporary in design, clean and efficient and provide you with all the amenities you will need during a stay to KL - long term or short.

The Pool is beautiful - our only hinderance is that it was non-smoking, however I'm confident that this is actually a positive for many!

While any review is subjective to each persons individual preference, but realistically when you're in a foreign city all you require is a clean, reliable residence and Somerset Ampang definitely delivers on this measure. If it is your first time travelling or to KL I would recommend Somerset's sister hotel, Ascott, but if you have visited before, comfortable with travel, on business or with friends then Somerset is - and should be, high on your list.

Room Tip: While a view from your room might be tempting, realise that it will also be facing the sun much of t...
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  • Stayed October 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank arwt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
4 of 5 bubbles Reviewed October 17, 2012

I've been in KL so many times and at this point, I'm convinced that it's really hard to find a great value for money hotel in the area so we opted to stay in a serviced apartment instead. It's a bit far from KLCC and a bit of a walk to Ampang Park but I'd rather stay in this place simply because the rooms are new and tastefully decorated.

My wife loved the apartment so much! The 1 bedroom suite has so much space! Aside from the kitchen, living room and bathroom, there's a walk-in closet and another storage room. This is just perfect if you're going to KL to shop!

We also visited the rooftop which offers a great view both in the day time and night time. There's a lot to be desired when it comes to service and the breakfast but perfectly understandable because they're not really a hotel so you can't compare.

All in all, this is the best place I've stayed in in KL.

  • Stayed June 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Matthew4971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Launceston, Tasmania
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
3 of 5 bubbles Reviewed October 16, 2012

The room was very nice, and extremely spacious. Great for a longer term stay.
The location wasn't that great for a short stay though. We couldn't access the hotel shuttles because they were booked out. Public transport to main shopping areas was a bit complicated from the hotel location.
Rooftop pool was lovely but spa too cold for me! Service was fine, breakfast just average.
The most disappointing aspect was the lack of clarity around the cost of the additional bed. I booked online direct with the hotel for 3 people and, from my understanding of the information provided on their site, I genuinely thought the rollaway for the third person was included in the quoted cost. When we arrived in our room the rollaway wasn't there, I phoned reception to ask about it I was only then informed that it would be an additional cost because I had not confirmed that an additional bed was required by return email.... where did they think the third person would sleep I wonder?? I thought this hidden cost was quite sneaky, and left a rather sour taste about our otherwise fine stay.

  • Stayed October 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dalts77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Somerset Ampang Kuala Lumpur

Property: Somerset Ampang Kuala Lumpur
Address: No 187 Jalan Ampang, Kuala Lumpur 50450, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Kitchenette Restaurant Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#10 Family Hotel in Kuala Lumpur
#15 Romantic Hotel in Kuala Lumpur
#16 Luxury Hotel in Kuala Lumpur
#22 Business Hotel in Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4 star — Somerset Ampang Kuala Lumpur 4*
Number of rooms: 207
Official Description (provided by the hotel):
Located in the prestigious Embassy Row, Somerset Ampang offers stylish accommodation and unrivalled city views of the Kuala Lumpur City Centre. Its prime location provides quick access to the city's business, shopping and entertainment district, marked by Jalan Ampang, JAlan Sultan Ismail and Jalan Tun Razak. ... more   less 
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Also Known As:
Somerset Ampang Kuala Lumpur Hotel Kuala Lumpur

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