Our family of 6 drove up to Kuala Lumpur last weekend, my newphew booked 3 rooms from Sky Hotel . When we first checked in , we were given 3 room on the 2nd floor. (2 connecting rooms, with myself , mum and 2 nieces) My Brother and newphew shared another room nearby. When the door to the 2 connecting room was opened, we were embraced by the strong mouldy smell coming out from the 2 rooms. When we walk further inside, we saw the walls were filled with big fat fleas crawling and jumping on the wall. There were some inside the wardrobe as well as ontop of the headboard of our King size bed.We quickly called the front desk , and one maintaince guy and a housekeeper came to our room. They were not very please about our complaint,and was showing faces of displeasure. 10mins later my brother came and told us there were lots of ants in their room too!! We asked to change room and was given rooms on the 3rd floor this time. The table, tv console, wardrobe looked pretty cheap and run down, lamps were seen with scotchtaped on them. The toilet door was not aligned properly and could not be closed. The night after some shopping , we headed back to the hotel. Being very absent minded I couldnt recall where I left my room key, and my bro decide to to use his room key to try and swipe on my door censor and we were in shock to find that it acutally unlocked my room door!! After going in , I realized my room key was actually in my mum's hand bag!! We didnt report or complain to anyone from the hotel , as we all know for sure we are not going back there anymore...NEVERRR!!!
- Official Description (provided by the hotel):
- Sky Hotel Bukit Bintang Be it leisure or business, Sky Hotel provides all the amenities and services to make you feel at home away from home. All rooms are furnished with a 7-foot bed for an indulgent sleep, a 32inch LCD TV for your entertainment, a safe box large enough to fit a laptop and internet facilities with Wi-Fi connectivity in rooms. ... more less
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