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“Luxury at a great price”

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PARKROYAL Serviced Suites Kuala Lumpur
Ranked #18 of 342 Hotels in Kuala Lumpur
Perth
Level Contributor
38 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Luxury at a great price”
Reviewed August 7, 2014

We stayed at Park Royal Serviced Suites a couple of years ago and loved it. So this time in KL we thought we'd give it another go, although often places deteriorate over time. Not this one! It is as fresh, bright, spacious, clean and as well appointed as it was on previous first visits. Close - easy walking distance- to the shopping areas and restaurants, it has that touch of luxury and quality about it that you normally wouldn't get for the price. While we don't usually cook when staying here as there are so many great restaurants around, the kitchen has everything you could want. The bed is large and very comfortable. There is a safe and plenty of hanging space. Great bathroom and air con is perfect. The staff are absolutely lovely - helpful, cheerful and friendly. We'll deffo be staying here again when next in KL.

Room Tip: We have now stayed in four different rooms at this hotel and each one was excellent.
See more room tips
  • Stayed July 2014, traveled as a couple
    • Value
    • Rooms
    • Service
Helpful?
4 Thank Willy013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review, August 11, 2014
Dear Willy,


Thank you so much for your return experiences at the PARKROYAL Serviced Suites during your holiday break to Kuala Lumpur.

It is with great pleasure to refresh your experiences with us and we took lots of pride to ensure the highest in service and quality.

The team and I really appreciate your great feedback on TripAdvisor. We sincerely hope to welcome you again in near future.


Yours sincerely,
Teekay Goh - Acting General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,876 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (383)
Date | Rating
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English first
Kuala Lumpur
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 5, 2014

This was our first stay in a serviced suite and I'm so happy I chose Parkroyal. We stayed for 2 weeks and have nothing but praise for the hotel, ammenities and staff. Huge, beautiful room with everything working perfectly. Great location with eateries and bars 'on your doorstep'. Will most definitely be returning next year!

Sam and Teresa Pizzata (Perth W.A.)

  • Stayed July 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pan Pacific Hotels Group

Helpful?
2 Thank Teresa P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review, August 7, 2014
Dear Teresa and Sam,


Thank you so much for giving us an opportunity providing you and Sam a sweet suites experience at the PARKROYAL Serviced Suites Kuala Lumpur.

We took a lot of pride and heart to ensure all our guests with a collection of memorable experiences. Nothing is more important then to ensure our guests with our local hospitality and a comfortable home-away-from-home feel.

Once again, thank you so much for staying with us and for the amazing comments in TripAdvisor.

We wish to welcome you and Sam in your next visit to Kuala Lumpur.


Yours sincerely,
Teekay Goh - Acting General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cambridge, New Zealand
Level Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed August 5, 2014

Excellent accomodation if you want a more relaxed stay without all the frills of a 5 star hotel.
The location is central and only a short walk to the monorail, shopping malls, restaurants, yet is in a quiet street. The rooms are large, with a full kitchen, and every other facility you could need. There are two swimming pools and a gymnasium. Breakfast is included and the staff are helpful and friendly. A great place to stay with a family.

  • Stayed July 2014, traveled as a couple
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Evelyn286
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review, August 7, 2014
Dear Evelyn,


On behalf of the team, we thank you for choosing PARKROYAL Serviced Suites Kuala Lumpur as your family vacation home. We took a lot of pleasure serving you and your partner with a memorable experience.

It is very rewarding to received such a wonderful comments from our guests in TripAdvisor. We will continue to strive to extend top level of customer service and ensuring all our guests with a sweet suites stay with us.

Once again, thank you so much. We look forward welcoming you and your family again in near future.


Yours sincerely,
Teekay Goh - Acting General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 4, 2014

Family friendly residence that I would recommend to KL visitors. Great location with many places to visit in the neighbourhood such as Minara, KL, Pavilion and Times Sq. You will enjoy the staff friendliness and place safety

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pan Pacific Hotels Group

Helpful?
1 Thank Musaad A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review, August 7, 2014
Dear Valued Guest,


It is been a great pleasure for us to served you and your family during your recent stay at the PARKROYAL Serviced Suites Kuala Lumpur. Thank you for choosing us for your family accommodation.

Your wonderful feedback in the TripAdvisor is very rewarding for us. We will continue our level best to provide a memorable experience to our guests.

Once again, thank you so much. We look forward welcoming you and your family back soon.


Yours sincerely,
Teekay Goh - Acting General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed August 3, 2014

Very happy with the size of rooms, location, and quality of service and facilities. Will stay there again next time as it met all the needs of my family. We had a room for 4 and a room for 2 which were both excellent.

  • Stayed July 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Pan Pacific Hotels Group

Helpful?
2 Thank Brian D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review, August 7, 2014
Dear Brian,


On behalf of the team, we thank you for choosing PARKROYAL Serviced Suites Kuala Lumpur as your family vacation home. We took a lot of pleasure serving you and your family ensuring a memorable experience.

It is very rewarding to received such a wonderful comments from our guests in TripAdvisor. We will continue to strive to achieve top level of customer services and ensuring all our guests are well taken care and have a sweet suite stay with us.

Once again, thank you so much. We look forward welcoming you and your family again in near future.


Yours sincerely,
Teekay Goh - Acting General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 3, 2014

Wow! These serviced suites are simply massive and are superbly located.

We spent three nights here in July 2014 in a suite with two bedrooms, bathroom, ensuite, living room, kitchen, and study. Our main bedroom looked out at the KL tower and was clean, spacious and well maintained.

The ground floor breakfasts were more than ample (egg/omelette station, choice of fruits, cereals, breads, pastries, noddles, yogurts etc.). The kids and adults had plenty to eat - no complaints. Also worth noting if the kids finish breakfast early there's a great retreat area with air hockey, tv, games, pc, books and magazines.

The suites are surrounded by great restaurants (see other reviews) and are within easy walking distance of several large shopping malls (Berjaya Times Square, Sungwei, Plaza Low Yat). Cab fares to other locations (butterfly park, etc) around $10AUD. Across the road is a small mini-mart where you can grab softdrinks, chips, snacks etc


The best part would have to be the rooftop pool. Simply stunning.

The worst part would have to be the lifts. As reported elsewhere these can take a long time to arrive and seem to stop at random floors. A small price to pay for a well maintained, well located, extremely spacious room (s). We will be back :)

  • Stayed July 2014, traveled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
2 Thank AnthonyYOz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review, August 3, 2014
Dear Anthony,


Greetings from PARKROYAL Serviced Suites Kuala Lumpur!

Firstly, we would like to thank you for choosing PARKROYAL as your preferred accommodation during your recent visit to Kuala Lumpur. It is with great pleasure to be able to served you and your family with our joy and smile. Nothing is more importantly then to provide our guests with some collections of memorable experiences.

We can't thank you more for the amazing write up and positive feedback in TripAdvisor. The team will be really happy to hear that.

Once again, thank you so much. We look forward to welcome you and your family in your next family trip to Kuala Lumpur.


Yours sincerely,
Teekay Goh - Acting General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bury St. Edmunds, United Kingdom
Level Contributor
14 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed August 2, 2014 via mobile

These are suites, we had a living room, fully equipped kitchen, bedroom, bathroom with bath and walk in shower and entrance hall. Plenty of space, great location close to Jalan Alor, Lot10 shopping, great curry restaurants opposite hotel and monorail station just around the corner. Rooftop infinity pool great. As people who like space and comfort this hit all the right buttons.

Stayed August 2014, traveled as a couple
Helpful?
1 Thank liz c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teekay1021, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review, August 3, 2014
Dear Liz,


Thank you so much for staying at the PARKROYAL Serviced Suites during your visit to Kuala Lumpur.

We are overwhelmed with your wonderful comments in TripAdvisor. It gives us extra energy and motivation to achieve highest level in providing our customer with a memorable experiences at PARKROYAL Serviced Suites Kuala Lumpur.

Once again, thank you so much. We look forward welcoming you and your partner in your next holiday visit to Kuala Lumpur.


Yours sincerely,
Teekay Goh - Acting General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about PARKROYAL Serviced Suites Kuala Lumpur

Property: PARKROYAL Serviced Suites Kuala Lumpur
Address: No. 1, Jalan Nagasari | off Jalan Raja Chulan, Kuala Lumpur 50200, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Kuala Lumpur
#6 Business Hotel in Kuala Lumpur
#7 Romantic Hotel in Kuala Lumpur
#18 Luxury Hotel in Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:5 star — PARKROYAL Serviced Suites Kuala Lumpur 5*
Number of rooms: 287
Official Description (provided by the hotel):
PARKROYAL Serviced Suites Kuala Lumpur is perfectly located in the heart of the city centre, adjacent to the famous Jalan Alor and Bukit Bintang, and within walking distance to the city's main business, retail and entertainment districts. ... more   less 
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Also Known As:
Parkroyal Serviced Suites Kuala Lumpur Hotel Kuala Lumpur

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