I stayed in this hotel during the period 13/01 - 17/01/2014, we were two middle-aged female friends. Honestly I couldn't find a flaw in this hotel. Starting from the security officer at the entrance gate who received us with a cheerful welcoming smile and going through the reception, the bellboy, and the customer service staff and their timely follow up.
The reception staff were more than helpful all thru our stay, professional, cheerful and very attentive.
We were in a shopping trip to Kuala, and we found the hotel perfect, at the center of many shopping malls, and a walking distance from the gorgeous Pavilion Mall.
The suite was very spacious, furnished in elegant simplicity and cozy. Everything you need you will find there. Every minute detail has been taken care of, this include a special basket for your laundry which you can take down to the self-service laundry area at the basement where you can wash all your clothes with a self-ejecting detergents and softener... so you spend nothing on your laundry. The bathroom was also nice, of a good size, with a bath tub plus a shower area.
The hotel has 2 pools one at the ground floor and the other on the 30th floor, overlooking all the city view of Kuala. The ground pool is very suitable for families with kids.
The buffet breakfast was good and sufficient. I do agree with some reviewers it was not superb, but still it was Good with an acceptable variety. The outdoor breakfast area (smokers area) was nice and with some greenery decoration.
We tried the room-service once, the food was good both in taste and portion. The price was also reasonable for a hotel.
Hotel internet was working well, didn't face any trouble in this area.
Would also like to point out that photos of this hotel on net r are same as in reality.
Finally, I would like to thank ParkRoyal Management and staff for making our stay so enjoyable, really looking forward to be back.
- Official Description (provided by the hotel):
- PARKROYAL Serviced Suites Kuala Lumpur is perfectly located in the heart of the city centre, adjacent to the famous Jalan Alor and Bukit Bintang, and within walking distance to the city's main business, retail and entertainment districts. ... more less
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- Also Known As:
- Parkroyal Serviced Suites Kuala Lumpur Hotel Kuala Lumpur