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“Outstanding services, great stay!” 5 of 5 bubbles
Review of PARKROYAL Serviced Suites Kuala Lumpur

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PARKROYAL Serviced Suites Kuala Lumpur
Ranked #17 of 340 Hotels in Kuala Lumpur
Kuala Lumpur, Malaysia
Level Contributor
26 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Outstanding services, great stay!”
5 of 5 bubbles Reviewed October 10, 2013

I went to few other serviced suites before and I find that this is by far, the best serviced suites in the heart of Kuala Lumpur! Friendly staff and helpful management team, clean and odourless room, simple yet delicious breakfast buffet, walking distance to the nightclub and shopping mall stretch, what else could I ask for? Highly recommended to locals and tourist for all ocassions!

Room Tip: 2-Bedroom Premier Suites
See more room tips
  • Stayed October 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TjRashid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SMoganasundram, General Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review, October 14, 2013
Dear Sir/Madam,

Thank you for taking the time to post your review on TRIPADVISOR.

The team and I truly appreciate your very complimentary review, and we look forward to welcoming you and your family back.

Once again, thank you, and best regards.

Sharmini Moganasundram – General Manager
sharmini@parkroyalhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,784 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (363)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
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  • Norwegian first
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  • Russian first
  • Spanish first
  • Swedish first
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  • Any
English first
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed October 10, 2013 via mobile

Big and clean for family with kids
Near to city center
Helpfull staff accepted breakfast
Free parking i enjoy it with my family
Price good specially for 2 bed room suite
Near to bukit bentange walking 10 minuses
Rooms space is very big with all equipments

Helpful?
1 Thank FERAS-zain
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Teekay1021, Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review, October 10, 2013
Dear Valued Guest,


Thank you for taking the time to write about your stay experience at PARKROYAL Serviced Suites Kuala Lumpur. Our team will be very pleased to learn that you have enjoyed your stay and that we were able to provide you with a memorable experience.

Your encouraging review will help us constantly improve our quality even further as we hope to exceed over and beyond our guest expectations.

Once again, thank you very much and we look forward to your next stay with us and continuous support in the near future.


Yours sincerely,
Teekay Goh - Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
perth
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed October 9, 2013

Had a 2 bedroom Premier Suite, had everything you needed. Clean generous sized rooms, usable kitchen, free wifi, washer/drier and also an ensuite. Good pools, good gym. Good location- only a short walk to overpass/walkways and most malls. Stayed with a 6yo and 9yo, would stay again.

Room Tip: We had a corner room with a view of the KL Tower so we got to watch the base jumpers as a bonus, oth...
See more room tips
  • Stayed October 2013, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank coxfamily3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teekay1021, Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review, October 10, 2013
Dear Valued Guest,


Trust you and your family had a safe journey back home. We would like to thank you for choosing PARKROYAL Serviced Suites Kuala Lumpur as your preferred family vacation home.

Your encouraging review will help us constantly improve our quality even further as we hope to exceed over and beyond our guest expectations.

On behalf of the team, thank you and we look forward for your next visit.


Yours sincerely,
Teekay Goh - Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
30 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed October 9, 2013

Been here before, loved it. Booked one of their excellent rooms for my 11yr old daughter and I, and they upgraded us on arrival for being a return customer ..... corner room with :
* one king bed room with plasma and own bathroom etc,
* another king bed room for my daughter
* another bathroom
* full sized, fully equipped kitchen
* dining table
* lounge room with another TV etc.
* and a study / office room

Views of the KL tower ..... we watched a base jumping carnival during the day and the nights - crazy guys and girls with a death wish for sure.

With very helpful, full english speaking staff, and two great swimming pools, and brilliant air cond'.

It's an excellent hotel in KL for the price you pay.

Room Tip: the corner ones and huge two bedroom suites - as if the normal rooms werent big enough - just huge
See more room tips
  • Stayed September 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank mrensford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teekay1021, Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review, October 10, 2013
Dear Valued Guest,


Thank you so much for your 2nd visit to PARKROYAL Serviced Suites Kuala Lumpur recently. We are really honoured to be able to meet your expectation. I will definitely share your positive review with our team. I am sure they will be very pleased and will constantly improve our quality even further as we hope to exceed over and beyond our guest expectations.

We look forward to welcoming you back to PARKROYAL Serviced Suites Kuala Lumpur.


Yours sincerely,
Teekay Goh - Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
29 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 bubbles Reviewed October 8, 2013

Thumbs up for this property. Friendly staff. Great location as it is only less than 5 mins walking distance to Changkat Bukit Bintang, Local Street Food Paradise @ Jalan Alor and 10 mins walk to the famous shopping malls in town - Sungai Wang and Lot 10.

Stayed in the Studio Suite which equipped with king bed, kitchenette with electronic stove (as if I cook) and a comfortable couch. Love the design of hotel and the rooftop swimming pool.

This property is suitable for leisure/business travelers.

Do check out this property...

  • Stayed July 2013, traveled with friends
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank justbabyc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teekay1021, Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review, October 10, 2013
Dear Valued Guest,


Thank you for staying at the PARKROYAL Serviced Suites Kuala Lumpur. We are delighted to read upon your positive review about us. It will certainly encourage our team help us constantly improve our quality even further as we hope to exceed over and beyond our guest expectations.

Once again, thank you so much. We look forward welcoming you and your friend back in near future.


Yours sincerely,
Teekay Goh - Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Johor Bahru, Johor, Malaysia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed October 7, 2013

Awesome! Awesome! Awesome!

I really enjoyed my stay at Park Royal .... on the 29 and 30 Sep. Not only that the staffs are professional and friendly, the facilities are well maintained too.

Thank you upgrading my booking from... to .... . And thanks again (especially the 2 staff who sang a birthdays song for Sarah) for the wonderful birthday cake surprise for my girl friend's birthday. I was overjoyed to see her reaction.

Once again, thank you and I hope to visit you again in near future.

  • Stayed September 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank RyanChieng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teekay1021, Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review, October 10, 2013
Dear Valued Guest,


We hope you and your girlfriend had a safe journey back home. Thank you for choosing PARKROYAL Serviced Suites Kuala Lumpur during your recent visit.

We are delighted that you and your girlfriend had a collection of memorable experiences with us. We will constantly improve our quality even further as we hope to exceed over and beyond our guest expectations.

Once again, thank you. We look forward to welcoming you and your girlfriend in near future.


Yours sincerely,
Teekay Goh - Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Armagh, United Kingdom
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
5 of 5 bubbles Reviewed October 7, 2013

I stayed 16 nights in this wonderful place, I m a returning guest and have used this hotel before. The location is very central to Bukit Bintang area and is only 5 mins walk from Raja Chulan monorail. The staff are very friendly, helpful and courteous. I got a free upgrade to a 1 bedroom apartment on the 29th floor, the views are amazing. The roomservice was fantastic and my room was well cleaned every day.

Room Tip: I bedroom suites are better on higher floor as you have windows all the way round your room.
See more room tips
  • Stayed October 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Alan H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teekay1021, Manager at PARKROYAL Serviced Suites Kuala Lumpur, responded to this review, October 11, 2013
Dear Valued Guest,


Thank you very much for staying at the PARKROYAL Serviced Suites Kuala Lumpur during your recent visit with friends.

We are very happy that you have a memorable experience with us during your 16 nights stay. Our team, especially housekeeping, will be delighted to learn upon your positive remarks in their service delivery.

Once again, thank you so much. We look forward welcoming you back to PARKROYAL Serviced Suites Kuala Lumpur soon.


Yours sincerely,
Teekay Goh - Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about PARKROYAL Serviced Suites Kuala Lumpur

Property: PARKROYAL Serviced Suites Kuala Lumpur
Address: No. 1, Jalan Nagasari | off Jalan Raja Chulan, Kuala Lumpur 50200, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Kuala Lumpur
#6 Business Hotel in Kuala Lumpur
#7 Romantic Hotel in Kuala Lumpur
#17 Luxury Hotel in Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:4.5 star — PARKROYAL Serviced Suites Kuala Lumpur 4.5*
Number of rooms: 287
Official Description (provided by the hotel):
PARKROYAL Serviced Suites Kuala Lumpur is perfectly located in the heart of the city centre, adjacent to the famous Jalan Alor and Bukit Bintang, and within walking distance to the city's main business, retail and entertainment districts. ... more   less 
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Also Known As:
Parkroyal Serviced Suites Kuala Lumpur Hotel Kuala Lumpur

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