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“great apartmens for families”

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PARKROYAL Serviced Suites Kuala Lumpur
Ranked #19 of 347 Hotels in Kuala Lumpur
Reviewed November 5, 2012

I spent 6 nights early September in this hotel ,This is an apartment style hotel which is great option for families with kids , location is great nearby several attractions and malls , breakfast need more selections ,otherwise it was great stay better then expected

  • Stayed: September 2012, traveled with family
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3  Thank medodedo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teekay1021, Director of Sales at PARKROYAL Serviced Suites Kuala Lumpur, responded to this reviewResponded November 7, 2012

Dear Valued Customer,


We thank you for choosing PARKROYAL Serviced Suites Kuala Lumpur as your home away from home. We appreciate your positive comments and It is with great pleasure to served you and family.

We look forward to welcoming you again in near future.

Best regards,
Teekay Goh - Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,519 - 1,525 of 1,994 reviews

Reviewed November 2, 2012

Good location, and was great for a family stay in the two bed apartment. Particularly like the rooftop swimming pool, although the don't like kids being up there. Good space, friendly helpful staff, and would happily stay again.

  • Stayed: November 2012, traveled with family
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2  Thank david h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teekay1021, Director of Sales at PARKROYAL Serviced Suites Kuala Lumpur, responded to this reviewResponded November 4, 2012

Dear Valued Customer,


We are very delighted to have you with us during your recent visit to Kuala Lumpur. It is our duty that you and your family to feel warm and welcoming.

If you are planning any trip back to Kuala Lumpur again, we would like to be your local experience.

Once again, thank you for staying with us. We look forward welcoming you and family in near future.

Yours sincerely,
Teekay Goh - Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 23, 2012

I stayed in this hotel in total for 5 days. The whole hotel and our room was very clean. Staff are very helpfull and friendly. The facilities were great (nice gym, laundry, swimming). Most hotels have laundryservice wich is very expensive. In this hotel you can do the laundry yourself and is much cheaper. Especially for familys with children is this great. I loved the skypool and sky jaccuzi. It was very relaxing. If you need something arranged the staff will do that for you. So you dont have any worries. Once we wanted to book an excursion with elephants. We read in the brochure that it included to feed them and bathing them while you can sit on them. The staff called for us and they announced that de excursion is only includes feeding. With this information we decide not to do the tour for that kind of money. We really appreciate the service from the staff and honestly. We will defintly come back to malaysia and we will come back to rhis hotel. I will recommend this hotel to all my friends and family. We had a great and pleasant stay. So park royal: thank you very much for everything :-)

Room Tip: We stayed in 2 different rooms. On the 21 and 23 floor. Both were great rooms.
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  • Stayed: September 2012, traveled with family
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4  Thank Michelle I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teekay1021, Director of Sales at PARKROYAL Serviced Suites Kuala Lumpur, responded to this reviewResponded October 29, 2012

Dear Valued Guest,

Thank you for choosing PARKROYAL Serviced Suites Kuala Lumpur as your preferred accommodation during your recent visit in KL.

We hope the next time you will be able to visit the Elephant Sanctuary, if not, the firefly park in Kuala Selangor will also amaze you.

Once again, thank you for staying with us. We look forward welcoming you again at PARKROYAL Serviced Suites KL in near future.


Yours sincerely,
Teekay Goh - Director of Sales & Marketing

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Reviewed October 23, 2012

i was staying there for 1 month in the month of September 2012.
One good thing about the suite is its location. Close to the happening places, mono rail, walk way to KLCC.
Roof top swimming pool gives u good view on twin tower, and it got a steam bath side by.
gym was fully equipped
Staffs are efficient, courtesy, and the kitchens were fully equipped, wardrobes were nicely places with huge capacity.
Shops are available for groceries, vegetables and milk e.t.c. in walkable distance
Self laundry facility is a innovative solution.
Thoroughly enjoyed my stay

Room Tip: prefer room on top floors for good view. do not keeo laptops and other electronic equipement under...
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  • Stayed: August 2012, traveled on business
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Thank subash_1112
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teekay1021, Director of Sales at PARKROYAL Serviced Suites Kuala Lumpur, responded to this reviewResponded October 29, 2012

Dear Valued Guest,


Greetings from PARKROYAL Serviced Suites Kuala Lumpur!

We thank you for staying with us during your one month stay in Kuala Lumpur. Your positive feedback and comments is important to us for our continuous drive in customer satisfaction.

We will try to locate the room that you stayed and service the air conditioning as mentioned in your comments.

Once again, thank you for staying with us. We look forward welcoming you again at PARKROYAL Serviced Suites KL in near future.


Yours sincerely,
Teekay Goh - Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 18, 2012

I stayed in a 3 room apartment with my wife and 2 kids aged 9 and 13 for 6 nights at the start of October 2012. From the time we arrived were made to feel very welcome the staff at reception were friendly and polite. We were given our room keys and went to our room on the 12th floor the room was great nice and big it had 2 bathrooms and the kitchen was big enough if you wanted to cook in the room. The kids used the pool every day it was very clean and there were always plenty of towels. My wife used the gym every day she spoke to the reception staff who were more than happy to open he gym early on the days we had tours book and were leaving early. The breakfast is great with special mention to the breakfast chef Brian who always greeted you with a smile. The hotel is in a great location for anyone who would stay there. There are plenty on clubs in the streets around for young couples. It is a short walk to the shopping centres including BB Plaza, the Pavilion, Plaza low plat ( electrical items) and time square shopping centre with the amusement park inside. The KL tower and mono rail is about a 5 minute walk. There are hawker stalls for food just up the road for a great meal. The view from our room was fantastic. I would recommend this location to anybody that was thinking of going to Kuala Lumpur for a holiday.

Room Tip: All rooms would be great had other family stay Ian studio apartment on the 21st floor both our rooms...
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  • Stayed: October 2012, traveled with family
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1  Thank Burleigh01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teekay1021, Director of Sales at PARKROYAL Serviced Suites Kuala Lumpur, responded to this reviewResponded November 4, 2012

Dear Valued Customer,


Thank you so much for staying with us during your recent visit to Kuala Lumpur. We are very delighted to received your positive comments and I strongly believe it will boost the moral of our associates.

Once again, thank you for staying with us. We look forward welcoming you and family in near future.

Yours sincerely,
Teekay Goh - Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 13, 2012

We stayed here for two nights. We had two rooms and they upgraded one of the rooms from a studio suite to a one bedroom suite. The rooms were very spacious and just terrific. Our teenage boys loved it. Staff were great and very helpful with arranging taxis for us. Great location. Just a short walk to Jalan Alor for eating. The Pavilion was close by for shopping. Short taxi ride to Chinatown and Central Markets and the Petronas Towers. Would definitely recommend staying here.

  • Stayed: September 2012, traveled with family
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Thank Carley P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teekay1021, Director of Sales at PARKROYAL Serviced Suites Kuala Lumpur, responded to this reviewResponded October 14, 2012

Dear Valued guest,


Thank you so much for staying at the PARKROYAL Serviced Suites Kuala Lumpur. We are very delighted to have you with us and that the services extended to you by our associates has exceeded your expectation.

We look forward to welcoming you back to your very 'Local Connection', PARKROYAL Serviced Suites Kuala Lumpur, should your travels brings you back to Kuala Lumpur.


Yours sincerely,
Teekay Goh - Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed October 10, 2012

My family and I stayed at Parkroyal Serviced Suites Kuala Lumpur for two nights in end September 2012. We were able to check in very quickly and were given a free upgrade from Studio Suite to One bedroom Suite. The Suite was spacious and spotless clean. Perfect location - 8 minutes' walk to Pavilion Mall (which has a link bridge to Starhill and Petronas Twin Tower) and Bukit Bintang. However, the breakfast spread could have been better with more variety of choices.

  • Stayed: September 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Foong M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Teekay1021, Director of Sales at PARKROYAL Serviced Suites Kuala Lumpur, responded to this reviewResponded October 14, 2012

Dear Valued guest,


Thank you so much for selecting PARKROYAL Serviced Suites Kuala Lumpur as your holiday home. We are very delighted to have you with us and that the services extended to you by our associates has been a memorable one.

Your comments on the breakfast has been well noted. We will be launching a new variety and choice of breakfast spread starting November.

We look forward to welcoming you back to your very 'Local Connection', PARKROYAL Serviced Suites Kuala Lumpur, should your travels brings you back to Kuala Lumpur.


Yours sincerely,
Teekay Goh - Director of Sales & Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about PARKROYAL Serviced Suites Kuala Lumpur

Address: No. 1, Jalan Nagasari | off Jalan Raja Chulan, Kuala Lumpur 50200, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#5 Family Hotel in Kuala Lumpur
#6 Business Hotel in Kuala Lumpur
#7 Romantic Hotel in Kuala Lumpur
#18 Luxury Hotel in Kuala Lumpur
Price Range: $80 - $157 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — PARKROYAL Serviced Suites Kuala Lumpur 5*
Number of rooms: 287
Official Description (provided by the hotel):
PARKROYAL Serviced Suites Kuala Lumpur is perfectly located in the heart of the city centre, adjacent to the famous Jalan Alor and Bukit Bintang, and within walking distance to the city's main business, retail and entertainment districts. ... more   less 
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Also Known As:
Parkroyal Serviced Suites Kuala Lumpur Hotel Kuala Lumpur

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