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24 - 29 of 35 reviews
Reviewed January 21, 2012

Very convenient location of course, right at the center of everything but the place is just pack with prostitutes and unknown people pulling you to try this and that. Unfriendly staff at the reception counter, disgusting dirty small rooms with bad lighting, musky smells everywhere and it looks more like a place for those prostitute to run their business than for leisure or business stay. Cant think of any reason to stay at this hotel.

Room tip: Do not pick this hotel. trust me.
Date of stay: January 2012
  • Trip type: Traveled with family
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6  Thank JaimeLSH
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed January 19, 2012

I was convinced to book this hotel for my family KL trip recently. The website is okay. The reviews in several review sites look okay. The pictures showed me what I expect from a 3-star hotel. But in reality, the hotel was really old and not maintained well. The lift is very small with capacity of 6 person only, and only 1 of it so several times we waited quite long. The floor in the hall is bad with stains and they even place broken furniture in the hall, which really is not neat at all.The room is in poor condition with old furniture. Good thing the air conditioning works fine. The bathroom is also old with stained bathtub. All of these experiences were not worth the money we had to pay for the rooms.
The only good thing about the hotel is the location, which is in Jalan Bukit Bintang, nearby malls, shopping centers, restaurants, KL city experience is all nearby.

Date of stay: January 2012
  • Trip type: Traveled with family
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1  Thank fandylo
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed September 20, 2011

Made the mistake of booking this as a result of an internet search, rather than checking Tripadvisor. Reception staff had no record of our booking, luckily I had a printout with me. Bathroom not clean, no hot water, and walls in the room were very grubby. The photos, while not deceptive, don't show the grime either! Quite a bit of noise from a nearby club during the night, but that didn't bother us. Location good, near Sungei Wang, monorail and a few decent cafes/restaurants (although wouldn't stay in Bukit Bintang next time - we also encountered some taxi drivers that don't want to go to that area). As other reviewers have said, there are better alternatives in the same price range.

Date of stay: January 2011
  • Trip type: Traveled with family
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2  Thank TokaraSC
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed June 13, 2011

The front desk staff didn't allow us to check in early even when there were rooms available. We arrived 6a.m and lied to us that rooms will be available by 9a.m since no one has checked out yet. His shift ended at around 8 and a lady replaced him. When we approached the lady that we will just leave our luggage so we can eat breakfast somewhere outside, she said there were actually 2 rooms available but not on the same floor! The other staff lied to us then. We waited in the lobby for 2 hours! Poor service. There was no hot/cold shower as well.

Date of stay: May 2011
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1  Thank Aprille_22
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed May 24, 2011

We arrived around 5:30a.m in the hotel but the front desk staff said no rooms were available for early check in. We just waited in the lobby. The staff left since his shift ended, and told us that rooms will probably be available around 8-9a.m and advised us to just wait for the next front desk staff to take over the next shift. Around 7:30, we approached the new front desk staff, she said there were 2 rooms available but on different floors. So the first staff lied to us that there weren't rooms available. We were in the lobby the whole time and we didn't see anyone check out. The first staff just didn't want to let us check in that early even if they emailed me that early check in is okay if rooms are available.

No hot/cold shower.

Date of stay: May 2011
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Thank Aprille_22
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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