We arrived around 5:30a.m in the hotel but the front desk staff said no rooms were available for early check in. We just waited in the lobby. The staff left since his shift ended, and told us that rooms will probably be available around 8-9a.m and advised us to just wait for the next front desk staff to take over the next shift. Around 7:30, we approached the new front desk staff, she said there were 2 rooms available but on different floors. So the first staff lied to us that there weren't rooms available. We were in the lobby the whole time and we didn't see anyone check out. The first staff just didn't want to let us check in that early even if they emailed me that early check in is okay if rooms are available.
No hot/cold shower.
- Official Description (provided by the hotel):
- The Malaysia Hotel is a budget hotel located at Bukit Bintang, Kuala Lumpur, Malaysia. It offers 53 air-conditioned rooms, all of which have in Internet connection, a mini-bar, and a shower with bathtub. Some of its amenities include 24 Hour Reception & Customer Service Desk, IDD Telephone, and a foot reflexology center. While staying here, you can visit some interesting places like Petronas Towers, Low Yat Plaza and Chulan Square. ... more less