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“Double Tree Double Luck” 5 of 5 bubbles
Review of DoubleTree by Hilton Kuala Lumpur

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DoubleTree by Hilton Kuala Lumpur
Ranked #19 of 341 Hotels in Kuala Lumpur
Certificate of Excellence
Bristol, United Kingdom
Level Contributor
104 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
“Double Tree Double Luck”
5 of 5 bubbles Reviewed November 1, 2010

Booked this one due to the 2-for-1 night offer. Lovely suite with executive lounge benefits. Was one of the nicest lounges with lovely views, food and service. Breakfast choices were the lounge or Makan Kitchen. Lounge was lovely and quiet but limited food, Makan Kitchen had fabulous array of dishes, but was very bustly. So we alternated.

Room very nice with all amenities, although we found the hot water a little tepid at times. Our room was always serviced beautifully, although we had to ask them to call for one of the TV's to be repaired, which was done straight away. Liked the overhead rainshower which landed on the bathroom floor adjacent to the bath.

Gym and poolside were very nice. Also booked a tour through the hotel to the fireflies park, which was very good.

Liked the location, once we had worked out how to cross the road by the adjacent overhead walkway, enter straight into the back of the Ampang Park shopping plaza on the 1st floor, and take the escalator down to ground floor to walk across to the LRT entrance. Then using the LRT underground underpass we could then cross over the next road to walk to KLCC park/KLCC and Petronas Towers easily. Or take the LRT to wherever. Only 6 stops to KL Sentral for the KLIA Airport Express.

Didn't want to leave.

  • Stayed October 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank TravellingTrippers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Mumbai
Level Contributor
14 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed November 1, 2010

We stayed in October for 2 nights and have only good things to say about the hotel. The rooms are extremely spacious and well laid out. They have a spacious bathrooms with toileteries from Crabtree and Evelyn.

The pool is huge and nicely located by the side of their italian restaurant. The health club has good equipments as well.

It is very conviniently located near the monorail and a mall which can serve all basic needs.
The food is amazing in all the restaurants and their in room dinig experience is very nice as well.

I would rate it as one of the best hotels in KL to stay in for the money you pay.

  • Stayed October 2010, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank NishithMumbai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bengaluru, India
Level Contributor
66 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed October 30, 2010

The Hilton Doubletree is as good as it gets when it comes to luxury. Given this was a newly launched 5* hotel, cleanliness was never going to be an issue. We were worried about the service, but we were given no opportunity to complain - except during The check-in, which took a little long & check-out, when they didn't send a bellhop despite us asking them twice. We finally had to carry about 6 bags by ourselves. The location is a definite plus - it's a 10 minute walk to the Petronas Towers & a couple of minutes walk to the train station, with a McD & Pizza Hut, right opposite the road.

  • Stayed October 2010, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank supsleo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
13 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
5 of 5 bubbles Reviewed October 29, 2010

DoubleTree, Kuala Lumpur is located at the business district along Jalan Tun Razak. Although the Intermark is under construction just next door, we couldn't hear any noise within the hotel at all!

Some travel notes:
- Airport Limo from KLIA to Double Tree is RM74.30
- Airport Limo from Double Tree to KLIA is RM64.50
- Ampark Park LRT station is just opposite the hotel
- KLCC LRT station is just 1 station away (RM1)
- Hotel provides free shuttle service to KLCC and Pavilion (limited schedule)

Guest service was extremely good. The staff were friendly, helpful and very prompt in getting back to our requests.

Similar to Traders Hotel, if you are awake at 5+am, you'd be able to hear the morning prayers.

  • Stayed October 2010, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank TheAmazingWorld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore
Level Contributor
75 reviews
66 hotel reviews
common_n_hotel_reviews_1bd8 83 helpful votes
5 of 5 bubbles Reviewed October 28, 2010

Exterior and lobby looks very much like a convention centre. Clean, modern and spacious. This hotel seems like a preferred choice for corporate events, wedding, and large tour group. Probably due to it's 1-for-1 opening promotion.
Rooms are comfortable and nicely done. Very soothing pastel colors. I took the citibank 1-for-1 promo with free upgrade hoping that they will upgrade me from my deluxe to executive. But due to the occupancy rate in the hotel, no upgrade was given. But even if upgrade were given, the executive room will not comes with club benefits as per normal rate. But they're kind enough to give me an extra bed for free as I have 2 kids. Superior, deluxe and executive are all same room and size. Only difference is on higher floor and better view. All no bath tubs. Love the cookies upon check in and they even give it to my friends that accompany me during check in. Breakfast is fantastic! Huge variety of western, local, Indian and Chinese spread. All of good quality! The even have shuttle KLCC, offices, bukit bintang, Chinatown etc. Overall a very good stay and will definitely return.

  • Stayed October 2010
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank suitejoe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
244 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 84 helpful votes
4 of 5 bubbles Reviewed October 25, 2010

By chance I noticed the two for one offer on the Internet and so we enjoyed a four night stay at the cost of two nights. So great value for money. As it's a new hotel everything worked. The only gripes were the confusing walk from the Ampang Park LRT station to the hotel - there was no signage and carrying cases up and down stairs is no fun. And secondly housekeeping was a bit hot and cold. Although when we telephoned to say the shower control had broken off the charming workman was there immediately. Room was large and the see through bathroom quite quirky. Good views over the city. The Makan Kitchen restaurant was really good both for breakfast and dinner..my Malaysian wife was most complimentary about the Malaysian fare at the evening buffet. The pool enjoys the midday and afternoon sun and there's a tempting Italian pizzeria poolside. All the staff were really helpful and most charming. It is only one stop on the LRT to KLCC and about ten to 12 minutes to KL Sentral if you want to catch the KL Airport Express train. I've styaed at the KL Hilton at Sentral and would prefer the Doubletree for cost and convenience if you want to enjoy KL city centre.

  • Stayed October 2010, traveled on business
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Seacroft
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
58 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed October 22, 2010

Great deal on a suite with a fabulous view of the KL Towers.
Beautifully decorated rooms with wonderful furnished terrace with the WOW factor in bucket loads.
Only gripe - the air con in the bedroom was soooooo cold when the bedroom door was closed it was more like being in cold strorage than sleeping brrrrrrrr.
Oh cost of internet access was way way too high for a country so techno savvy.

  • Stayed October 2010, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank allancsn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about DoubleTree by Hilton Kuala Lumpur

Property: DoubleTree by Hilton Kuala Lumpur
Address: 348 Jalan Tun Razak, Kuala Lumpur 50400, Malaysia
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#10 Business Hotel in Kuala Lumpur
#11 Spa Hotel in Kuala Lumpur
#13 Romantic Hotel in Kuala Lumpur
#15 Family Hotel in Kuala Lumpur
#19 Luxury Hotel in Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:5 star — DoubleTree by Hilton Kuala Lumpur 5*
Number of rooms: 540
Official Description (provided by the hotel):
Our contemporary, modern KL hotel offers the perfect mix of convenience and comfort to business and leisure travelers alike. Guest rooms, suites and executive accommodations provide a long list of pampering guest amenities. You’ll enjoy LCD TVs, our luxurious Sweet Dreams bedding and HSIA. We have 5 restaurant and bars to choose from showcasing the best in Malaysian and international cuisine. You can also relax in our outdoor swimming pool or 24 hour fitness centre. ... more   less 
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Also Known As:
Doubletree By Hilton, Kuala Lumpur Hotel Kuala Lumpur

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