A good quality hotel, but slightly let down upon arrival. We arrived at 13:30 and expected our room to be ready, after all it was non refundable and we only had 30mins to go until official check in. Our room was not ready, and we were offered a twin ( I was travelling with my wife). I said we would wait until 2pm for our room, but the check in girl said she could not guarantee that our room would be ready at 2pm. I was not happy and pointed out to her that we had paid from 2pm - once the reception manager got involved a room was found and we were upstairs within 10mins.Unfortunately first impressions count, and they had failed to impress within those vital first few minutes.
The lobby was impressive, the bell staff were efficient. The room was modern if somewhat clinical, with a cutting edge bathroom. All amenities in the room and large bed. Views were great from our 32nd floor room. The hotel is only 15min walk from Petronas Twrs and has public taxis parked outside 24hrs. They are still building the adjoining shopping mall, which caused a little noise during the day but only heard from the public areas - it promises to be high end names and quite large with ample restaurants should you not want to eat in the hotel itself.
We did have dinner in the main dining room - the prices were reasonable and the food was excellent. We also had the breakfast buffet, which was without exception the best buffet I have had any where in the world (check out my other reviews). For example, there were 8 different juices available!!! Should you not want the usual western breakfast, there was also a full buffet serving Malay food and another for chinese.Truely too much to eat!!!
The lobby bar offered a happy hour early evening which seemed to be quite popular, with the bar itself being very pleasant. Popular drinks were half price making this bar during happy hour the cheapest place in KL that I bought a beer in!!
The only real moan would be the swimming pool - a great pool , but located sandwiched between two towers with no direct sun observed at any time throughout the day.If you want a suntan this pool is not for you.
Good business hotel, with excellent amenities and facilities and the associated good service, for a surpisingly good price. Once the shopping mall is finished it will be even better, but in the meantime the building work is of no significant consequence.
- Official Description (provided by the hotel):
- Our contemporary, modern KL hotel offers the perfect mix of convenience and comfort to business and leisure travelers alike. Guest rooms, suites and executive accommodations provide a long list of pampering guest amenities. You’ll enjoy LCD TVs, our luxurious Sweet Dreams bedding and HSIA. We have 5 restaurant and bars to choose from showcasing the best in Malaysian and international cuisine. You can also relax in our outdoor swimming pool or 24 hour fitness centre. ... more less
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- Also Known As:
- Doubletree By Hilton, Kuala Lumpur Hotel Kuala Lumpur