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“GTower Hotel Kuala Lumpur”
3 of 5 bubbles Review of GTower Hotel

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GTower Hotel
Ranked #39 of 340 Hotels in Kuala Lumpur
Certificate of Excellence
Kuala Lumpur, Malaysia
Level Contributor
71 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“GTower Hotel Kuala Lumpur”
3 of 5 bubbles Reviewed February 15, 2013

Stayed at the GTower Hotel for 5 days while on business. Great price and location was good if you dont mind wlaking or taking the LRT. Kind of a long walk to KLCC or the Petronas Twin Towers and a Taxi was not always easy to catch. Good rooms and good service, albeit it did seem like you were in an office building instead of a swank 4 star hotel, I did not mind that. Food was good and a very nice Bar on the top floor with great views.

Room Tip: If you are working at the Gtower than this is perfect. If u are going into KLCC the Metro is a 3 min...
See more room tips
  • Stayed February 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank David S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
norizan_yaacob, Director of Sales at GTower Hotel, responded to this review, February 21, 2013
Dear Daniel,

Thank you for the positive review on our Hotel.
We are pleased that you enjoyed your stays with us.
We look forward to welcome you back to GTower Hotel soon.

Regards,
Norizan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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671 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (99)
Date | Rating
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English first
aberdeen
Level Contributor
39 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed February 5, 2013

This is the second time I have stayed at Gtower. The rooms are large and comfortable and the bathrooms are lovely. Internet access is good. The pool on the 11th floor has a section that's a decent length to get a good swim. For me the best thing is the gym. It is large, airy, very well equippped and has a very large area for floor exercises.

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank dazmagat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
norizan_yaacob, Director of Sales at GTower Hotel, responded to this review, February 21, 2013
Dear Dazmagat,

Greetings from GTower Hotel.
Thank you for your feedback on our hotel.
We are pleased that you enjoyed your stays and the Gym.
We look forward to see you again soon.

Regards,
Norizan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed February 4, 2013

The hotel is very well located - close to metro lines and main roads. We arrived by bus from Singapore and received 5 star treatment. The roof-top bar was a wonderful place to relax in the evening, the infinity pool was lovely as were the staff. The room was large, the bathroom, especially the shower, was fantastic as were the guest toiletries, the TV in the bathroom (!), the iPod charger/speakers, the excellent desk space, and I could go on. Couldn't recommend this more highly.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JDMC_2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
norizan_yaacob, Director of Sales at GTower Hotel, responded to this review, February 4, 2013
Dear JDMC_2010,

Greetings from GTower Hotel.

Thank you for the positive review of our hotel.
I was delighted to hear you had an enjoyable time.
We hope to see you again soon.

Regards,
Norizan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Copenhagen, Denmark
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed February 2, 2013

We started our backpackertrip at this hotel and felt like royalty from the second we got there. The staff was friendly and took our backpacks while showing us around the hotel.
It is classically decorated and furnished with a beautiful view of the city to all sides.
The breakfast buffet has it all and you enjoy it on the top floor while overlooking the city in the panorama windows.
This was the perfect way of starting out our trip and celebrating New Years Eve.

  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MariaJensen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
norizan_yaacob, Director of Sales at GTower Hotel, responded to this review, February 4, 2013
Dear Ms Maria Jensen,

Thank you for choosing GTower Hotel for your recent stay in Kuala Lumpur.
We thank you for your positive feedback and look forward to welcome you back soon.

Regards,

Norizan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Keswick, United Kingdom
Level Contributor
135 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
5 of 5 bubbles Reviewed February 2, 2013

We found the hotel easily. Checking in with ease as our bags were taken from us as we pulled up in the taxi. We were shown to the lift and directed to check in on 11th floor. Easy check in and bags delivered to the door. Large rooms with good amenities. Huge shower ( bath would have been nice).
After the long flight we just explored the 28 and 29th floor bars, restaurants and lounger. Very welcoming Maitre D of Tanzini restaurant showed us around.
Drinks were c. £9 for a cocktail. Bar food was unimpressive fried wedges, chicken and spring rolls, but they were delivered in a great setting. Good value hotel that is v pleasant.

  • Stayed February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank juliet h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
norizan_yaacob, Director of Sales at GTower Hotel, responded to this review, February 4, 2013
Dear Ms Juliet H,

Greetings from GTower Hotel.


We thank you for taking time to share your feedback.
It was a pleasure to have you as our guest and we look forward to welcome you back soon.

Regards,

Norizan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
4 reviews
4 hotel reviews
4 of 5 bubbles Reviewed January 27, 2013

All one could need really for a Business Trip to KL. Efficient staff at check in and allowed me to check in at 7am after arriving from an overnight flight from Melbourne, AUS. I had eMailed the week before to let them know I would be arriving early but the request wasnt guaranteed, however I was pleased they honoured this so things got off to a good start. Its not one of the more well known big chain hotels in KL but it is clean, modern and comfy. A great restaurant with equally great views. The Bridge Bar does add the Wow factor to the hotel as well as View on the 29th floor. 15 minute walk to Petronas Towers and KLCC through the park so well placed for this attraction. All in all a great stay and wouldnt hesitate to stop there again if the need arose.

Room Tip: The gym is enormous - be sure to try it out.
See more room tips
  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank QFPlatinum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
norizan_yaacob, Director of Sales at GTower Hotel, responded to this review, February 4, 2013
Dear QFPlatinum,

Thank you for choosing GTower Hotel for your recent stays in Kuala Lumpur.
I was delighted to hear you had an enjoyable time at our hotel. It was a pleasure to have you as our guest and we hope to see you again soon.

Have a great day.

Regards,

Norizan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
gagadju
Level Contributor
137 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 174 helpful votes
4 of 5 bubbles Reviewed January 27, 2013

Check in at this hotel was very smooth and Alvin was very efficient and quick at checking us in. We stayed in room 2212 (on the 5th Jan- 9th Jan) which faced out onto other rooms. The room was spacious and very clean, I touched the surfaces and there was no dust. King sized bed was extremely comfortable. There is a pillow menu next to the bed, if you want to request soft, medium or hard pillows. It was good to have a big area to place two suitcases and I liked that they had a flat screen tv mounted on the wall opposite the toilet, so one could watch telly while on the "throne". I also liked the living portrait on the wall of fresh orchids in a picture frame, a very clever touch.

Hotel rooms are located only on 3 floors so it is very quiet and one doesn't often meet other guests around the hotel until you get to breakfast. The rest of the building are offices. Unfortunately, the pool doesn't have much of a view as it is surrounded by other buildings. Although there was a building under construction next to this hotel, we never heard any sound.

All the usual complementary toiletries and tea/coffee/water was available in the room. Daily newspaper was also complementary. Breakfast was included although not extensive they did change a few dishes each day so that guests weren't eating the exact same thing each day.

The hotel is very close to Suria KLCC shopping centre & Petronas Twin towers about 10mins walk. If you don't feel like walking, just round the corner from the hotel (less than 2 mins walk) is the MRT Ampang Park station and the next stop from here is KLCC which is underneath the shopping centre and the twin towers. It was very easy and convenient to get the train from Ampang Park station to Pasar Seni (Central Market) and Chinatown. Also, from this line you can get to KL Sentral and change trains and get to Batu Caves which is at the end of the line and only costs $1.00 Malaysian Ringgit.

Across the hotel is the Ampang Park Shopping centre that has Manhattan Fish Market, Pizza hut, KFC and McDonalds. Also in the basement of the hotel are a number of restaurants.

The only two gripes I have about this hotel is that on our second last day, I noticed early on in the morning that they didn't leave us with a bath mat/floor mat, so I went outside to the hallway and saw that housekeeping was still doing other rooms and I requested a bath mat/floor mat. One of them referred me to another guy that was inside the room, he came out and told me that it would be delivered to my room after 5pm. When we returned from sight seeing in the evening there was still no bath mat/floor mat. As I couldn't be bothered to follow this up since they had plenty of time during the day to put a bath mat/floor mat in the room, we used hand towels instead and put them on the floor.

The second gripe is that one morning we arrived at 10:10 am for breakfast. I know this is late (and it was our fault) as breakfast finishes at 10:30 am, however just before 10:30 they already removed all utensils from the buffet, so even though there was food there we could not get them as tongs and serving spoons had all been removed. Despite these minor gripes, I would still recommend this hotel due to its cleanliness, staff efficiency and very good location. If I am ever back in KL, I would definitely stay there again.

  • Stayed January 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank aitenshi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
norizan_yaacob, Director of Sales at GTower Hotel, responded to this review, February 4, 2013
Dear Aitenshi,

Greetings from GTower Hotel.

Thank you for the positive review of our hotel.
I was delighted to hear that you had an enjoyable time at our hotel and we thank you for your feedback on the missing floor mat and breakfast operation time.
We hope we will have the opportunity to welcome you back to GTower Hotel soon.

Regards,
Norizan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about GTower Hotel

Property: GTower Hotel
Address: 199 Jalan Tun Razak, Kuala Lumpur 50400, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #39 of 340 Hotels in Kuala Lumpur
Price Range (Based on Average Rates): $
Hotel Class:5 star — GTower Hotel 5*
Number of rooms: 180
Official Description (provided by the hotel):
Tranquility made possible, even in the heart of a busy city like Kuala Lumpur. At GTower Hotel, we care fo the smiles you get, to the pillows you lay your head on, to the green technology we use, bringing you the satisfaction and comfort you deserve. Let our serene ambiance and wholesome services take you on a ride, to a new level of hotel-stay experience. ... more   less 
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