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“Value for Money”

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D-Villa Residence Hotel
Ranked #157 of 350 Hotels in Kuala Lumpur
Reviewed August 5, 2013

The place is tired, needs some renovation and TLC.
The staff were lovely and helpful and the room had all the usual bits you get in a hotel.
Sadly no double bed only 2 singles pushed together which is not so romantic when you get a couple of nights with kids in own room!
Fittings in and around the place were old, chips and dints all over the place, shower door broken. But HUGE fridge in kitchen area.
Also the TV channels were very few and the picture was so terrible you could not watch it, so bummer for the kids in the early morning. Internet via a cable only which is a bit 20th century these days, WiFi did not seem to work to well in the Lobby either.
But 2 rooms a pool and some internet this close to KLCC for $100 a night is great value.
The breakfast was inedible, the Pizza Outlet was pretty good and good coffee, the selection of shop and business outlets were tired, and sad looking with several empty.
I may not use it again until it gets a facelift but I would recommend it to others because of the value for money if you need 2 bedrooms. Also better if you have older kids so you can get out and about around KL

  • Stayed: July 2013, traveled with family
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Thank peterawilson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DVillaResidence, Guest Relations Manager at D-Villa Residence Hotel, responded to this reviewResponded August 13, 2013

Dear Sir,

We are sorry we did not capture your request for a double bed in your Agoda booking, otherwise we would have given you a different room configuration upon your check-in.
As for the condition of the hotel, we are pleased to inform you that as of October 2013, we are entering into a new phase where we will be overall upgrade of all rooms' interior.
With regards to the poor pictures of TV channels, there was a problem with TV reception not only for your rooms but for the entire building. We have since then called the Service Provider to sent their technical people to fix the problem.
We are also working with the F&B Department to upgrade our services and the improve on the our breakfast offerings.
We appreciate your feedback and we thank you for your comments. We will take the comments into consideration in order to provide better services to our guests.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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67 - 73 of 158 reviews

Reviewed July 18, 2013

We decided to stay here at it was close to the city and some of the places of interest. The deco is old and the hotel needs refurbishing. I was truly disappointed as the rooms were not clean, as is was dusty and the floor dirty. At the very least, cleanliness should be looked into.

  • Stayed: July 2013, traveled with friends
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Thank k1deiva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2013

You should only use this Hotel if you have to do a Visa run. There are a few Embassies around here and I only used it as a roof over my head waiting for my Thai Visa. No restaurant, No bar, Breakfast is in a sort of "Take-Away" place at the rear, rooms are large and clean, transport at the front

Room Tip: Stay somewhere else
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  • Stayed: December 2012, traveled solo
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1  Thank Ric W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DVillaResidence, Manager at D-Villa Residence Hotel, responded to this reviewResponded June 16, 2013

Dear Valued Guest,
Thank you for taking the time to give us your valuable feedback. We are sorry to hear that you had a less than perfect stay with us. We will be taking the necessary steps to rectify your comments. We do hope that you will give the opportunity to redeem ourselves in future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 26, 2013

We stayed in KL for 3 days and it was absolute enjoyment staying at D Villa, it made our trip ended perfectly here. The pool was absolutely phenomenal, great view to KLCC etc and never crowded. Hotel is a little tired overall, but the staffs are VERY friendly. The restaurant was great and we never had to wait. Our room had a kitchen & kitchenette, we fully utilised for light cooking for our supper. The receptionist was superb friendly & helpful. Overall, we had a good sleep through all nights, just room with no wifi but with LAN cable provided, hot shower, LCD TV acceptable, hotel security good, we felt safe staying inside. We’d definitely recommend it to our friends & families.

  • Stayed: May 2013, traveled with friends
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1  Thank DaoYungBao87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DVillaResidence, Manager at D-Villa Residence Hotel, responded to this reviewResponded June 14, 2013

Dear Valued Guest,
We are delighted to hear that you enjoyed your stay with us and thank you for writing about it. We do hope that you will stay with us again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 14, 2013

When I booked this hotel, an other address was shown on Google maps than the actual location of the hotel where I stayed. Seemed there were 2 locations of D-villa, but during the booking process this wasn't shown clearly, please pay attention while booking. The hotel itself is old, but the people are friendly and the bed- and living room were spacious and okay, not bad, not good... The location Jalan Ampang is not very strategic, you have to take a cab to the city centre. If you're lucky they drive metered, but if not, you have to bargain for a reasonable price. I had breakfast included and that was not very great, it was average with toast and salades, rice and local dishes.

  • Stayed: February 2013, traveled solo
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Thank LobkeB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DVillaResidence, Manager at D-Villa Residence Hotel, responded to this reviewResponded May 22, 2013

Dear Valued Guest,
Thank you for taking the time to give us your valuable feedback. We are sorry to hear that you had a less than perfect stay with us. We will be taking the necessary steps to rectify your comments. We do hope that you will give the opportunity to redeem ourselves in future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 30, 2013

I booked through Booking.com which said I woulld have a studion with living area kitchenette and balcony. I got none of these and the hotel manager said they did not have those anymore. Time to take them off the website eh!
This hotel wants a total revamp
Bathroom half renovated and workmanship in this hotel is very poor.
TV choice very limited
Breakfast the worst I think I have had in 25 years of travelling.
There is no pool bar as stated in the guest directory
Staff were pleasant
Good location

  • Stayed: March 2013, traveled on business
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Thank Adrian G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DVillaResidence, Manager at D-Villa Residence Hotel, responded to this reviewResponded March 31, 2013

Dear Valued Guest,
Thank you for taking the time to give us your valuable feedback. We are sorry to hear that you had a less than perfect stay with us. We will be taking the necessary steps to rectify your comments. We do hope that you will give the opportunity to redeem ourselves in future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 10, 2013

I felt quite sad staying in this hotel as it felt to me like somewhere that was once quite stylish with a happy ambiance, but that has been neglected over the years. It could be so lovely: we stayed in a really spacious one bed apartment with loads of room; the view from our balcony was quite spectacular, looking directly as the Petronas Towers; there is a pool on the 6th floor which could be amazing; lovely old fashioned doors into the apartments, old fashioned but lovely lifts etc.

However, the furniture seems to be from the 1980s, the balcony and bedroom doors were falling off, there was a musty smell in the apartment, the pool had tissue paper floating all over it and there was only one sun lounger!!! There are signs all over the hotel which emphasise its age and neglect; for example, at the pool there is a sign for a BBQ area but there is none; also, there are meeting rooms everywhere with nothing in them...sad. I feel like I traveled back in time :(

I wish someone would take over this block and totally renovate it because it has such potential and its location is superb.

  • Stayed: March 2013, traveled as a couple
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Thank thedeecee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
DVillaResidence, Manager at D-Villa Residence Hotel, responded to this reviewResponded March 18, 2013

Dear Valued Guest,
Thank you for taking the time to give us your valuable feedback. We are sorry to hear that you had a less than perfect stay with us. We will be taking the necessary steps to rectify your comments. We do hope that you will give the opportunity to redeem ourselves in future.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about D-Villa Residence Hotel

Address: 225 Jalan Ampang, Kuala Lumpur 50450, Malaysia
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Kitchenette Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #157 of 350 Hotels in Kuala Lumpur
Price Range: $44 - $85 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — D-Villa Residence Hotel 3.5*
Number of rooms: 59
Official Description (provided by the hotel):
D-Villa Boutique Apartments, a modern picturesque structure in the heart of KL offers brand new Service Apartments opened in 2009, designed to meet the demands of today's business, yet enchants the leisure traveler with an atmosphere of warmth and homeliness with services and amenities for both business & leisure pursuits. You will definitely experience a warm hospitality. ... more   less 
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Also Known As:
d-Villa Boutique Apartments Hotel Kuala Lumpur

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