I have stayed in 3 other five star hotels in KL and think that this (which is also the newest) is by far the best. The standard rooms are of a high standard and the buffet breakfast is immense. The outdoor pool area is also nice - the pool is of a good size which allows you to have a decent swim and, unlike some other KL hotels, the sun seems to shine on it for most of the day. Bukit Bintang (which is the main tourist area and where most shopping and eating places are located) is a convenient 5 minute stroll out of the back of the hotel.
One slight reservation I had about this hotel which almost prevented me rating it as excellent was the training of staff - there were a lot of them, but at times there were a few mix ups during our stay with bringing bags up to our room and, most importantly in ordering a taxi. On a couple of occasions we wanted to walk outside and get a taxi ourselves but the hotel insisted on ordering one for us (on one occasion despite us explicitly saying we didn't want it). When the taxi arrived they would be overpriced and even metered taxis would not keep to the meter. We were told that this was because the hotel took a very high commission from the taxi company for booking it. This is something to be aware of - a taxi to the international airport should cost 60-70RM, not the 100+ that the hotel quotes.
- Official Description (provided by the hotel):
- The Royale Chulan incorporates contemporary services and facilities and features Malaysia's unique architecture. Guests have the opportunity to relax in one of the 402 rooms and suites or in any of the well-appointed serviced apartments and studio apartments. ... more less
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- Also Known As:
- The Royale Chulan Kuala Lumpur Hotel Kuala Lumpur