We spent five nights at the Royale Chulan in a superior twin room - we booked though hotels.com and got a good package which included breakfast and complimentary days. Our room was very well appointed and spacious. The bathroom was large, but it was separated from the main area only by sliding shutters. This might be fine for some, but it could be disconcerting for friends to be able to converse with ease whilst in the shower! Tea/coffee was provided, but no milk - only creamer.
The hotel facilities were good - there was a small convenience store, hair salon and other small stores. The day spa looked lovely, though we didn't try their services out.
There were several restaurants within the complex. The restaurant where the buffet breakfast occurred had a great selection of Western and Asian foods. The cafe/bar in the lobby also served food and their drinks were great.
Location of the hotel is very good - only a few minutes walk to the Pavillion shopping complex and within walking distance to many other major shopping centers. Though the local PT is a bit further away, the hotel offers a free shuttle service to KLCC in the mornings. You can also use the free GoKL bus which leaves from the Pavillion to access the rest of the city. There is a back entrance to the hotel which is the quickest way to get to the main Bukit Bintang area, this can be a little bit dodgy and like most of KL there are known to be pick-pockets, so be mindful of your bags and be sensible.
I could not praise the staff here highly enough, particularly the concierges for their helpfulness and attentiveness. They were great at providing advice on getting around and really went that extra mile. We were able to get a late checkout (2pm) due to our late flight with no difficulties.
- Official Description (provided by the hotel):
- Royale Chulan Kuala Lumpur incorporates contemporary services and facilities and features Malaysia's unique architecture. Guests have the opportunity to relax in one of the 402 rooms and suites or in any of the well-appointed serviced apartments and studio apartments. ... more less
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- Also Known As:
- The Royale Chulan Kuala Lumpur Hotel Kuala Lumpur