The room is clean, service is prompt and frendly. When I sought for help as the TV had no sound, the staff changed my room after attempting to repair the TV. In KL, clean room is a luxury. But if you are like me light sleeper, you probably can only sleep when everyone does. There is no sound proof. When someone closes the door is like closing your door. If the hotel can improve on this, it's worth the money. But for old people they may dislike the small room and no windows concept. No lift of course puts them away. The hotel is actually at one end of Bukit Bintang but still quite convenient with Imbi monorail 7minutes walk away.
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