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“Skyroof dinner experience.”
Review of Cielo KL

Cielo KL
Ranked #1 of 5,520 Restaurants in Kuala Lumpur
Certificate of Excellence
Price range: $22 - $41
Description: Cielo is a rooftop seafood/ steak Restaurant & Lounge set in an open air, classy casual setting. Floating over Changkat Bukit Bintang with picturesque views of the city, Cielo is explicitly designed with a retractable roof to cater for Malaysia’s ever-changing weather conditions. Experience a curated gourmet menu where you will find delectable seafood dishes and classic European fine food with an edge. The wine cellar holds over 170 wine labels from around the world, guaranteeing a perfect pairing with any dish. An ideal venue to host any kind of exclusive event and/ or meeting for up to 150 pax. Need something a little more exclusive? Inquire for a booking of our Private Dining Room that can host up to 40 persons!
Restaurant details
Description: Cielo is a rooftop seafood/ steak Restaurant & Lounge set in an open air, classy casual setting. Floating over Changkat Bukit Bintang with picturesque views of the city, Cielo is explicitly designed with a retractable roof to cater for Malaysia’s ever-changing weather conditions. Experience a curated gourmet menu where you will find delectable seafood dishes and classic European fine food with an edge. The wine cellar holds over 170 wine labels from around the world, guaranteeing a perfect pairing with any dish. An ideal venue to host any kind of exclusive event and/ or meeting for up to 150 pax. Need something a little more exclusive? Inquire for a booking of our Private Dining Room that can host up to 40 persons!
Reviewed 3 weeks ago

Fine dinning restaurant with unique view of the KL city. Very romantic ambience with good food. Worth a try if visiting KL with your love ones.

Date of visit: June 2019
Thank Lynnwang89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wernersk, Guest Relations Manager at Cielo KL, responded to this reviewResponded 3 weeks ago

Dear Lynnwang89,

Thank you for taking the time to share your compliments with us. Glad to hear that our ambiance & food matched your liking and we hope to have an opportunity to welcome you back again in the future. Sending our Best Wishes your way,

The Cielo KL Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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71 - 75 of 321 reviews

Reviewed 3 weeks ago via mobile

Went here after seeing they had vegan options, which they didn't. They weren't even willing to adabt a vegan dish, so ended up eating bread (which was amazing, but still just bread) and drinking wine. The couple we went with had oysters where three out of twelve were bad. Upon getting the new ones we were told they were extra fresh and good, when we agreed, the waitress told us (with a bitchy attitude) they were all from the same box, insinuating we are stupid and dont know what a good oyster is. Two of the orders never came and we didn't even get an apology when confronted.
That being said, we told the manager, and he was very sorry, so we might have just been unlucky with the waitress.

TLDR: not at all suitable for vegans, ok food, good view

Date of visit: June 2019
1  Thank 23fredrikp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wernersk, Guest Relations Manager at Cielo KL, responded to this reviewResponded 3 weeks ago

Dear 23fredrikp,

Thank you for sharing your valuable insight. We sincerely appreciate to hear your feedback enabling us to deliver a better experience next time. Our team will use your comments to further improve the way we serve our customers.
We set a high standard for ourselves and understand this was not fully met in your interaction with all of our staff members.
Hopefully we have an opportunity to welcome you back enjoying the view and food prepared according to your dietary requirements. We will be able to accommodate vegetarian & vegan requests in the future if highlighted in advance.

Sending our Best Regards,

The Cielo KL Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Good food presentation.
Bella did a good hospitality service by provide additional king prawn as 1 of my king prawn flew away on the floor due to my careless

Date of visit: June 2019
Thank RyanO2026
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wernersk, Guest Relations Manager at Cielo KL, responded to this reviewResponded 3 weeks ago

Dear RyanO2026,

Glad to hear that you had a good experience with us. We let Bella know that the "Flying Prawn" replacement was much appreciated by you and hope to welcome you again in the future!

Sending our Best Wishes,

The Cielo KL Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

Been here for a couple of dinners having heard about the place at Opium (also part of the group).

Staff are very attentive and service levels are far superior to what is available elsewhere in the same street - though, to be fair, this is by no means a typical Changkat establishment.

Menu choice is limited and if you don't eat seafood, you probably shouldn't have come, but the food is superb if a bit on the higher end of the price scale and smaller end of the portion sizes as in many fine dining places.

Good wine selection, again, not on the cheap end of the scale

Would recommend for a night with somebody special, or business meal

Date of visit: March 2019
    • Value
    • Service
    • Food
Thank RoadRises
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
wernersk, Guest Relations Manager at Cielo KL, responded to this reviewResponded 3 weeks ago

Dear RoadRises,

Thank you very much for reviewing & recommending us to the TA community. We are very happy to hear that price/value is justified in your opinion and make sure to share your positive feedback with our team. With seafood being our strongest suit we encourage you to try our Beef specialties grilled in a Mibrasa oven if this fits your dietary requirements! The Mibrasa is an indoor charcoal BBQ oven that grills our meats perfectly (Chicken, Lamb & Duck as well:). In the hope to welcome you back again in the future we send our Best Wishes your way,

The Cielo KL Team

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed 4 weeks ago

We held a birthday celebration for about 25 people at this amazing venue with far reaching views across the city. The restaurant & bar manager Aizzar arranged a wonderful special menu with multiple choices, even catering for our vegan guests. The service from Aizzar, waiting staff member John and the others was outstanding. The food was great and commented on by all of our guests for its flavour and quality. sometimes, catering for a large group and serving 25 guests dinner at the same time leads to a drop in the quality of the cooking or presentation or some guests are left waiting for their meals. We were not disappointed at Cielo. The food, presentation, drinks and the service were all first rate and we thank all the staff at Cielo for a truly memorable evening. Thank you again Aizzar and John!

Date of visit: June 2019
    • Value
    • Service
    • Food
1  Thank Ian H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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