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“A nice one to stay”

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Silka Maytower Kuala Lumpur
Ranked #209 of 348 Hotels in Kuala Lumpur
Reviewed March 22, 2014

Stay here for 3nights on price around 600RM.
The goid thing is:
- 10mnt walks to mesjid jamek station
- spacey room with king bed and carpets
- bathtub
- near local market which served local food and mostly indonesian food at the back of the hotel in 5mnt walk.
- not also far to klcc by cab.

The unpleasant :
- The coridor outside the room is not like a hotel..more like an apartment.
- The pool is plain and small
- wifi only at the pool and the loby

  • Stayed: January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank evi s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_SilkaMaytower, General Manager at Silka Maytower Kuala Lumpur, responded to this reviewResponded April 9, 2014

Dear Ms Evi S,

We thank you for staying with Silka Maytower Hotel & Serviced Residences. We are glad to know that our location is convenience for you from proximity to train station & KLCC area.
Great to know that the variety of shopping and choice of delicacies surrounding Masjid India is of delight to you as well.

We are happy to know that the room is of comfort to you and your constructive comment on wifi availability are well noted. Please be informed that lane-line is available in room for your usage.

Please feel free to contact myself should you require further information and we look forward to welcome you back again in near future.

Thank you.

Henry Loo
General Manager
henry.loo@silkahotels.com

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221 - 227 of 867 reviews

Reviewed March 21, 2014

The hotel location is good ,near to the train station .Staff is friendly .I booked a standard room , which is very small
Wifi is not available in rooms . Breakfast is not bad , but if you arrive at the peak time most of the dishes will be empty and staff takes quite long to refill them .

  • Stayed: March 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Varun V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_SilkaMaytower, General Manager at Silka Maytower Kuala Lumpur, responded to this reviewResponded April 9, 2014

Dear Varun_Vikram,

Thank you for staying with Silka Maytower Hotel & Serviced Residences. We are glad to know that the location is of your convenience and you have enjoyed our variety range of buffet breakfast spread.

We have noted your constructive comment and we look forward to welcoming you again in near future.

Thank you.

Henry Loo
General Manager
henry.loo@silkahotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 19, 2014 via mobile

This is my 3rd time in K.L for business trip. Every time I stay here with different bad experiences. Bed with worms, dirty toilets in swimming pool area, faulty doors unable to enter. Worse of all is the location surrounding very inconvenience to basic necessaties&shopping area. Rather spend a little more to stay in 5 star hotel.

Stayed: March 2014, traveled on business
Thank Jonathan C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_SilkaMaytower, General Manager at Silka Maytower Kuala Lumpur, responded to this reviewResponded April 9, 2014

Dear Mr Jonathan C

Thank you for revisit for the 3rd time with Silka Maytower Hotel & Serviced Residences.

We thank you for your constructive comment and would wish to find out more of your recent encounter. Please feel free to contact myself .

Thank you.

Henry Loo
General Manager
henry.loo@silkahotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 8, 2014 via mobile

Very bad experience in this hotel . sufficient room service, swimming pool, restarunt , wi-fi (not allow without advance booking)all are very poor.kindly avoid these hotel in kualalumpur city.front office staff is ok.but hotel management don't understand travellers problems.

Stayed: November 2013, traveled with friends
4  Thank prasadkallari
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_SilkaMaytower, General Manager at Silka Maytower Kuala Lumpur, responded to this reviewResponded March 20, 2014

Dear Mr Prasadkallari,

We thank you for staying with Silka Maytower Hotel & Serviced Residences. We are glad to know that our facilities is sufficient to you.

Our internet service in room is wired lines and could be arrange with minimal fees upon arrival.

We appreciate your constructive comment and feel free to write to myself should you require further information OR assistance.

Thank you.

Henry Loo
General Manager
email : henry.loo@silkahotels.com

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Reviewed March 5, 2014

Hello,
Been there in 2010 and 2011. I booked double standard room wich was clean but not very spacious. I remember there was no Wifi available in the rooms. Delayed and wrong room service order. Young staff in the reception, very helpful but speaking English like 6 out of 10 :D .
I recommend it to people traveling with work, single or friends that don't care so much about small inconveniences.

  • Stayed: April 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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1  Thank Alex I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_SilkaMaytower, General Manager at Silka Maytower Kuala Lumpur, responded to this reviewResponded March 20, 2014

Dear Alexlonita,

Thank you for staying with Silka Maytower Hotel & Serviced Residences. We are glad to hear that this is your repeat stay with us. Our standard room size ranges from 22sqm onwards and internet in room is a wired lines.

We appreciate your constructive comment on room service and communication barrier. Rest assured that the comment will be look into to ensure service excellence to be deliver.

Once again thank you and we look forward to welcoming you again to Silka Maytower.

Henry Loo
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 3, 2014 via mobile

Clean, good location, nice breakfast and good room. Not so good: Staff didn't speak English so well, no wifi in the rooms, some difficulties with booking, about 140 cm of water in the pool and the elevators were extremely slow two days, took about 5 minutes for them to come.

Stayed: March 2014, traveled with friends
Thank Tiina O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_SilkaMaytower, General Manager at Silka Maytower Kuala Lumpur, responded to this reviewResponded March 19, 2014

Thank you for staying with Silka Maytower Hotel & Serviced Residences. We are glad to know that you have enjoyed your stay. We thank you for your constructive comment and will address it accordingly.

Once again thank you and we look forward to welcoming you again in future.

Henry Loo
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 2, 2014

Location - very convenient if you want to go shopping at Masjid India & Jalan TAR area. My mom complains about their breakfast, was not good.

overall, facility provided in rooms was quite sufficient, they provide iron & iron board for each room, they upgraded my room to studio apartment, all utensils provided, microwave,

  • Stayed: March 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank NZFRN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_SilkaMaytower, General Manager at Silka Maytower Kuala Lumpur, responded to this reviewResponded March 19, 2014

Dear Sir,

Thank you for staying with Silka Maytower Hotel & Serviced Residences. We are glad to know that you have enjoyed the convenience of our location for shopping. We have taken note of your feedback of our breakfast.

We look forward to welcoming you back again soon.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Silka Maytower Kuala Lumpur

Address: 7 Jalan Munshi Abdullah, Kuala Lumpur 50100, Malaysia (Formerly Silka Maytower Hotel, Kuala Lumpur)
Phone Number:
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #209 of 348 Hotels in Kuala Lumpur
Price Range: $27 - $56 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Silka Maytower Kuala Lumpur 3.5*
Number of rooms: 179
Official Description (provided by the hotel):
Silka Maytower, Kuala Lumpur is located in central Kuala Lumpur. The hotel is within walking distance to Merdeka Square, KL Tower, Central Market, Chinatown, the Petronas Twin Towers, Lake Garden and Sogo, making it an ideal base accommodation for exploring Malaysia's most popular tourist attractions, historical, modern and natural sights, shopping, street food, fine dining, and local communities. Silka Maytower Hotel & Serviced Residences enjoys easy access to public transportation with the Masjid Jamek LRT Station and Dang Wangi Monorail being just a 5-minute walk away. With 193 rooms and suites, the hotel provides affordable accommodation for families, business and leisure travellers. ... more   less 
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Also Known As:
Maytower Kuala Lumpur Hotel Kuala Lumpur
Maytower Hotel Kuala Lumpur

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