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“good family hotel and shopping area”

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Silka Maytower Kuala Lumpur
Ranked #209 of 346 Hotels in Kuala Lumpur
Reviewed January 9, 2014

Very nice studio room, but the bathroom must maintence .....very2 near shopping area,
I must come again for my next visit and will recomend friend to check in this hotel,
Especially family from Singapore and johore.

Room Tip: Sure come again.
  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Ahmad1957
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_SilkaMaytower, General Manager at Silka Maytower Kuala Lumpur, responded to this reviewResponded January 19, 2014

Dear Ahmad1957,

Thank you for staying with Silka Maytower Hotel & Serviced Residences. We have taken note of your comments. It is a pleasure to know that the convenience of our location has attracted you to the shopping area.

We look forward to see you again in the future and thank you for recommending us to your family.

Best regards,

Henry LOO
General Manager
henry.loo@silkahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (863)
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233 - 239 of 863 reviews

Reviewed January 8, 2014

Very good value for the money very helpful staff and friendly.we had a very nice room we got a free upgrade on arrival and was given a room with a balcony on the 27th floor brilliant view of kuala Lumpur both at night and during the day breakfast was really worth 16rm buffet style loads of choice set you up for the whole day. The hotel was surprisingly close to many of the top attractions in Kuala Lumpur most within walking distance it's also central to railway stations shopping malls too enjoyed our 3days very much

  • Stayed: January 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Beverley12344
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_SilkaMaytower, General Manager at Silka Maytower Kuala Lumpur, responded to this reviewResponded January 19, 2014

Dear Beverley12344,

Thank you for choosing Silka Maytower Hotel & Serviced Residences during your visit to Kuala Lumpur. It is a pleasure to know you have enjoyed the convenience of our location and have discovered many attractions by walking. We are glad to know that our breakfast spread has served you well. Once again, we would like to say thank you for your pleasant stay with us.

Best regards,

Henry LOO
General Manager
henry.loo@silkahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 6, 2014

Exterior of the building may need some maintenance and uplift but inside the interior is inviting and looks luxurious

This concept mix of serviced residence and hotel is interesting and good for those tourist staying in KL for Long term.

Rooms inside are well maintain with minimum necessities. I like the pool as it is shaded by the buliding ceiling thus you still get to swim even if it is raining outside.

Service is prompt and staff is polite.
1) An aircon in my room was down and within 10 min the repairman was there to investigate the issue. He was studious in his repair and within 40 min the aircon is up and running again.
2) Requested for additional pillow and blanket and it arrived less than 15 min .

We had a simple quiet 4 course meal for RM48 per person at Ma Maison for Christmas eve but when it comes to breakfast and Buka Puasa period the restaurant is busy busy.

Not to bad

  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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1  Thank Herbert C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_SilkaMaytower, General Manager at Silka Maytower Kuala Lumpur, responded to this reviewResponded January 19, 2014

Dear Herbert C,

Thank you for choosing Silka Maytower Hotel & Serviced Residences as your choice of accommodation. It is a great pleasure to know that our facilities and services have met your expectations. We have taken note of your comments and look forward to welcome you back in the future.

Best regards,

Henry LOO
General Manager
henry.loo@silkahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 2, 2014

We checked in at around 2pm. Room was already ready. We were greeted by the front office Manager, a very polite man. Explained all the check-in and facilities

Surpisringly, the hotel offered comp transfer to KLCC, Pavillion. Me and my wife enjoyed the stay very much. Also would like to mention that Michelle cheang, which "did" our booking, was polite, prompt and offered excellent service. She personally arranged the transfer, late check-outs and etc.

Overall value for money, great location, reasonable breakfast with eggs and nice air-con in the guestrooms.

Also we checked in on 31st Dec, saw the spectacular fireworks from our 24th floor room. It is 2404.

Great staff service, amenities, overall is good.

Stayed: January 2014, traveled as a couple
1  Thank 722heng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_SilkaMaytower, General Manager at Silka Maytower Kuala Lumpur, responded to this reviewResponded January 19, 2014

Dear 722heng,

Thank you for choosing Silka Maytower Hotel & Serviced Residences as your choice of accommodation. We are pleased to know that you have enjoyed your stay here with us and our facilities and services have met your expectations.

Once again, thank you for staying with us and would like to welcome you back in the near future.

Best regards,

Henry LOO
General Manager
henry.loo@silkahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 31, 2013

This hotel is centrally located, but is a little bit old. Good and fast service. Staff is polite. Free WiFi in lobby. Good value for money. Large rooms, large bathrooms. Free coffee and tee facilities and drinking water in room. I recommend it for short stay only.

Room Tip: top floor. KL tower view
  • Stayed: December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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3  Thank K_Kostov
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_SilkaMaytower, General Manager at Silka Maytower Kuala Lumpur, responded to this reviewResponded January 19, 2014

Dear Burgas,

Thank you for staying with Silka Maytower Hotel & Serviced Residences and your valuable comments. We are glad to know that you had a pleasant stay. We look forward to welcoming you back upon your next visit.

Best regards,

Henry LOO
General Manager
henry.loo@silkahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 29, 2013

I stayed at Silka May Tower KL from the 22/12 to 26/12 with my daughter. Room was okay, pretty good size with 2 single beds but it smelt pretty bad so we had to buy a room freshner for the rest of our trip. Hotwater only came for like 2 minutes so long showers were quite hard and hair washing had to be kept at a minimal. Complimentary water was marked as recycled tap water so we were not sure what that meant so did not touch thier water. Wi-Fi was only available in the restaurant and the pool area..otherwise our stay was quite pleasant.

  • Stayed: December 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Easytobook.com
Thank Kim A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_SilkaMaytower, General Manager at Silka Maytower Kuala Lumpur, responded to this reviewResponded January 19, 2014

Dear Kim A,

Thank you for choosing Silka Maytower Hotel & Serviced Residences as your preferred choice of stay. We have taken note of your valuable comments and have addressed them accordingly. Once again, thank you for staying with us and we look forward to welcome you back in near future.

Best regards,

Henry LOO
General Manager
henry.loo@silkahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 22, 2013

Room - The room is big. However, my friend who is staying at Room 2517 is super small with aircond problem.

Cleanliness - Average on cleanliness especially the wall-to-wall carpet, is not well maintained.

Friendliness of staff - They are very friendly and easy to communicate with.

Location - Walking distance to the nearest train station i.e. Masjid Jamek.

Room Tip: Request for Room 2519. Do not Stay in Room 2517. Very small and during my stay the aircond is not fu...
  • Stayed: December 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Kimmi Zarul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GM_SilkaMaytower, General Manager at Silka Maytower Kuala Lumpur, responded to this reviewResponded January 5, 2014

Dear Kimmi Zarul H,

Thank you for choosing Silka Maytower Hotel & Serviced for your recent stay and event. We are glad to know that our staffs have provided you with an excellent service. We have taken note of your comments and necessary actions have been taken.

Once again, thank you and we look forward to welcome you back in the near future.

Best regards,

Henry LOO
General Manager
henry.loo@silkahotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Silka Maytower Kuala Lumpur

Address: 7 Jalan Munshi Abdullah, Kuala Lumpur 50100, Malaysia (Formerly Silka Maytower Hotel, Kuala Lumpur)
Location: Malaysia > Wilayah Persekutuan > Kuala Lumpur
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #209 of 346 Hotels in Kuala Lumpur
Price Range: $29 - $48 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Silka Maytower Kuala Lumpur 3.5*
Number of rooms: 179
Official Description (provided by the hotel):
Silka Maytower, Kuala Lumpur is located in central Kuala Lumpur. The hotel is within walking distance to Merdeka Square, KL Tower, Central Market, Chinatown, the Petronas Twin Towers, Lake Garden and Sogo, making it an ideal base accommodation for exploring Malaysia's most popular tourist attractions, historical, modern and natural sights, shopping, street food, fine dining, and local communities. Silka Maytower Hotel & Serviced Residences enjoys easy access to public transportation with the Masjid Jamek LRT Station and Dang Wangi Monorail being just a 5-minute walk away. With 193 rooms and suites, the hotel provides affordable accommodation for families, business and leisure travellers. ... more   less 
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Also Known As:
Maytower Kuala Lumpur Hotel Kuala Lumpur
Maytower Hotel Kuala Lumpur

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