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Silka Maytower Kuala Lumpur
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Reviews (889)
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Reviewed June 14, 2013

My girlfriend and I stayed here in June 2013 twice.
On the 28th floor we had a great view provided over KL. The room was clean and tidy and quite big for the price we have paid. The staff is extremely friendly and helpful. Furthermore the is an abundance of personnel. If you arrive by cab they will take care of your bags and welcome you. You won't have to wait long at the reception as there are 5 or 6 people to help you with all your questions. Nice swimming pool and good breakfast. At our second stay a few days later we were offered a free upgrade to the junior suite which was great.
One small disadvantage, Wi-Fi is only available at the lobby of the hotel.
Great place to explore KL from.

  • Stayed: June 2013, traveled as a couple
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Thank hansman01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WongSP, Director of Sales at Silka Maytower Kuala Lumpur, responded to this reviewResponded June 29, 2013

Dear hansman01,

Warm Greetings from Silka Maytower Hotel & Serviced Residences.

Thank you for your continuous support and choosing to stay with us during your recent visit to Kuala Lumpur.

We are pleased to learn that you and your girlfriend had a pleasant experience throughout your stay with us. Your acknowledgement of the services provided will further motivate our team to upkeep hospitality excellence for our guests.

Once again, thank you for your constructive comments and we look forward to having you back to the hotel whenever your travel brings you back to Kuala Lumpur.

Regards,
Wong Siew Peng
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 9, 2013 via mobile

My husband and I stayed here for a few days in June 2013. The location is amazing. Staff were wonderful, taking time to show us other rooms for future stays (next time taking the family). Easy to find food, public transport, shopping and markets. Next time we are booking two rooms to cater for our kids and my mother.

  • Stayed: June 2013
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1  Thank Tammie33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WongSP, Director of Sales at Silka Maytower Kuala Lumpur, responded to this reviewResponded June 19, 2013

Dear Tammie33,

Warm Greetings from Silka Maytower Hotel & Serviced Residences.

Thank you for staying at our hotel and communicating your feedback to us.

We are delighted to learn that you and your husband had a pleasant experience throughout your stay with us.

Once again, thank you for staying with us and we look forward to having you and your family back for another memorable hotel experience in the near future.

Regards,
Wong Siew Peng
Executive Assistant Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 4, 2013

I stayed many times in that hotel, the room is clean, comfy bed but a bit small bathroom, the breakfast not that good but it is better than other hotels same price, the location is brilliant, close to the city center and shopping area as well as the public transport

  • Stayed: March 2013, traveled on business
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1  Thank Muayad82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WongSP, Director of Sales at Silka Maytower Kuala Lumpur, responded to this reviewResponded June 19, 2013

Dear Muayad82,

Warm Greetings from Silka Maytower Hotel & Serviced Residences.

Thank you for your continuous support and taking the time to write your feedback on your recent stay.

Please be rest assured that we are continuously striving to improve our Food and Beverage selections for our guests satisfaction.

Once again, thank you for staying with us and we look forward to welcoming you back to the hotel in the near future.

Regards,
Wong Siew Peng
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 28, 2013

nice place good location
you are in nice indian corner
the standerd room is a little bit small between bed and wall
prefer to stay in luxe room
breakfast could be better
value for money
i have stay there already 3 times and i had a good stay
Staff is friendly

  • Stayed: March 2013
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Thank ingrid k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WongSP, Director of Sales at Silka Maytower Kuala Lumpur, responded to this reviewResponded June 10, 2013

Dear ingrid k,

Warm Greetings from Silka Maytower Hotel & Serviced Residences.

Thank you for your continuous support and choosing to stay with us during your recent visit to Kuala Lumpur.

We are delighted to learn that you had a pleasant experience throughout your stay with us. Your acknowledgement of the level of service provided will further motivate our team to upkeep hospitality excellence for our guests.

Once again, thank you for sharing your experience during your stay at our hotel. We look forward to having you back for another memorable hotel experience whenever your travel brings you back to Kuala Lumpur.

Regards,
Wong Siew Peng
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 26, 2013

Was there for a long weekend just to spend some time away with my girlfriend. Was worried at first due to some bad reviews from others. When first checked in, the room was a bit dirty with hairs on the bathroom floor and also a strange odour in the room, at least the management upgraded the room for me after the complain, The upgraded room was much better with a great view and it was clean. Not bad consider for the price that we paid for. Just hope that the hotel can keep the cleaniness level up. Left a dress in the closet and called to their housekeeping, Siti was very helpful and manage to find it.

  • Stayed: May 2013, traveled as a couple
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Thank KC_Soo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
WongSP, Director of Sales at Silka Maytower Kuala Lumpur, responded to this reviewResponded June 10, 2013

Dear KC_Soo,

Warm Greetings from Silka Maytower Hotel & Serviced Residences.

Thank you for staying with us and we are pleased that you and your girlfriend enjoyed your stay with us.

We have duly noted your comments and the suggestions of improvement have been highlighted to the hotel’s management. Thank you for your kind words to our associate, Siti and we have conveyed your compliments to her.

Once again, thank you for staying with us and we look forward to welcoming you back to the hotel in the near future.

Regards,
Wong Siew Peng
Executive Assistant Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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