As a birthday present for my mum I took her on a trip to Asia. We were both really looking forward to this trip for a very long time and I have been saving for quite a while. We stayed the Silka Maytower for 5 nights and the day before our departure I discovered that $400 euros was missing from my bag! I suspect that it might have been the cleaning staff that searched through our luggage while we were away from our room but it could have been anyone from the hotel staff with access to the card to open our room's door.
We spoke to the manager and the police but since we left I haven't had any update on the investigation outcome and emails that I tried to send keep bouncing back. I'm hoping to get a response through here and that something will be done to make up for what happened to us. Hotel management and security should be able to make sure that there are no thiefs amongst their staff so as guests we can be safe!
Room itself was dark, dirty and smelled of dust. Loud at night, cigarette smoke in the corridors.
Terrible experience and the worse start to our trip.
- Official Description (provided by the hotel):
- Silka Maytower, Kuala Lumpur is located in central Kuala Lumpur. The hotel is within walking distance to Merdeka Square, KL Tower, Central Market, Chinatown, the Petronas Twin Towers, Lake Garden and Sogo, making it an ideal base accommodation for exploring Malaysia's most popular tourist attractions, historical, modern and natural sights, shopping, street food, fine dining, and local communities. Silka Maytower Hotel & Serviced Residences enjoys easy access to public transportation with the Masjid Jamek LRT Station and Dang Wangi Monorail being just a 5-minute walk away. With 193 rooms and suites, the hotel provides affordable accommodation for families, business and leisure travellers. ... more less
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- Also Known As:
- Maytower Kuala Lumpur Hotel Kuala Lumpur
- Maytower Hotel Kuala Lumpur