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“Once Upon A Time”
4 of 5 bubbles Review of Hard Rock Cafe

Hard Rock Cafe
Ranked #50 of 4,051 Restaurants in Kuala Lumpur
Price range: $15 - $20
Cuisines: Malaysian, South American, Bar, Pub
More restaurant details
Restaurant details
Good for: Families with children, Bar scene, Special occasions, Large groups, Kids
Dining options: Lunch, Drinks, Dinner, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Takeout, Television, Waitstaff, Wheelchair Accessible, Wine and Beer
Description: No difference from any other Hard Rock Cafe's around the world, Hard Rock Cafe Kuala Lumpur is here to bring and serve delicious wholesome American food, desserts as well as specialty cocktails. Over the years, the menu has remained largely the same but is always improving. Some of Hard Rock Cafe Kuala Lumpur's signature dishes include Hard Rock Nachos, HRC's Famous Fajitas, Jumbo Combo and its famous Legendary Burgers with all kinds of relishes. Topping the menu is its outrageous desserts including HRC Hot Fudge Brownie, Mud Pie, HRC's Signature Ice Cream and thick superlicious blended shakes. In addition to the traditional Hard Rock Cafe menu, there is also a selection of local flavors.
Sungai Petani, Kedah, Malaysia
Level Contributor
6 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 10 helpful votes
“Once Upon A Time”
4 of 5 bubbles Reviewed September 14, 2013

Been here way back when I was in college...was there with friends...we went for lunch so the crowd was thin and there was no band performing. Food was great though... I remember I had the chicken and i think it was the mud pie for dessert.

  • Visited October 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Nari N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
norghani, Manager at Hard Rock Cafe, responded to this review, October 3, 2013
Dear Nari,

It's great to know you had a fond memories while visiting Hard Rock Cafe Kuala Lumpur during your college days. We hope that you will get the chance to visit us again soon.

LOVE ALL SERVE ALL

Nor Esah Abd Ghani
Marketing Manager
Hard Rock Café Kuala Lumpur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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960 reviews from our community

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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Czech first
  • Danish first
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English first
Melbourne, Victoria
Level Contributor
135 reviews
48 restaurant reviews
common_n_restaurant_reviews_1bd8 66 helpful votes
“A Classic”
5 of 5 bubbles Reviewed September 9, 2013

The food here was very nice, in keeping with all hard rock cafes, & with many options we all wanted to order multiple dishes haha!

The memorabillia here is very good, we spent a good deal of time wandering around and taking pictures with some memorabillia of some of the most famous musicians.

The staff were incredibly kind! I expressed interest in one of the hard rock drink stirrers i collect from around the world to our waitress, and she kindly went and got me a couple, as well as a badge for me, which was above and beyond helpful. She also helped us with an issue we had on the bill, and again went above and beyond to help us out over the misunderstanding.

Great service and food, what you expect from a hard rock cafe.

  • Visited November 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank DCB95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
norghani, Manager at Hard Rock Cafe, responded to this review, September 17, 2013
Dear DCB95,

We were thrilled to read your 5-star review of our cafe.

We take pride to ensure each and every person that walks in receives and experience our Hard Rock service. We are glad that you enjoyed yourself at Hard Rock Cafe and we look forward to welcoming you back. We will definitely share your comments with the team in our sound checks

Thanks for giving us a vote of confidence, it Rock our World.

LOVE ALL SERVE ALL

Nor Esah Abd Ghani
Marketing Manager
Hard Rock Café Kuala Lumpur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
34 reviews
13 restaurant reviews
common_n_restaurant_reviews_1bd8 9 helpful votes
“Dissapointing”
5 of 5 bubbles Reviewed September 1, 2013

Great atmosphere. Starters are delicious but the burgers were dissapointing. Too soggy for me. My son loved the decor especially the guitars as he plays one. Value for money is fair as you are paying for the ambience not just the food.

Visited October 2012
Helpful?
1 Thank Sumi628
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
norghani, Manager at Hard Rock Cafe, responded to this review, September 3, 2013
Dear Sumi628,

We appreciate and thank you for taking the time to review your dining experience with us. We are sorry that the burger did not meet your expectation. We have brought this matter to the Kitchen Manager and action has been taken on the preparation of the burger.
We hope that this will not mar you from coming back to Hard Rock Cafe Kuala Lumpur.

LOVE ALL SERVE ALL

Nor Esah Abd Ghani
Marketing Manager
Hard Rock Café Kuala Lumpur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Melbourne
Level Contributor
57 reviews
24 restaurant reviews
common_n_restaurant_reviews_1bd8 106 helpful votes
“Good food and interesting atmosphere”
4 of 5 bubbles Reviewed August 29, 2013

Menu had a good selection of food and we were impressed with the taste. Staff were friendly. Interesting memorabilia on the walls. Kid's activity provided at the table. Free refills of soft drink. We found this restaurant to be good value and went back for more.

Visited August 2013
Helpful?
Thank twin71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
norghani, Manager at Hard Rock Cafe, responded to this review, September 3, 2013
Dear Twin 71,

Thank you for ROCKING with us. We appreciate the time you take to share your comments and your support to our Cafe. Will share with the team... YOU ROCK!!!

LOVE ALL SERVE ALL

Nor Esah Abd Ghani
Marketing Manager
Hard Rock Café Kuala Lumpur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hillegom, The Netherlands
Level Contributor
54 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 23 helpful votes
“Nice for a meal”
4 of 5 bubbles Reviewed August 18, 2013

Instead of waiting for a couple of hours for our next flight, we decided to hit the town and had a meal at HRC Kuala Lumpur.
The good thing was that they had tables outside where we could smoke while waiting.
The quality of the beef ribs was doubtfull. We don't think they were actually ribs.
The rest of the food was HRC-standard, so it was good.

Staff were friendly.

A nice get-a-way from KL airport for a couple of hours.

  • Visited September 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank MsNoordermeer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
norghani, Manager at Hard Rock Cafe, responded to this review, September 2, 2013
Dear MsNoordermeer,

We appreciate and thank you for taking the time to comment your dining experience with us.
We apologize that you did not enjoy the beef ribs. We have informed the chef and he has taken this matter seriously. Hope to see you again soon at Hard Rock Cafe Kuala Lumpur.

LOVE ALL SERVE ALL

Nor Esah Abd Ghani
Marketing Manager
Hard Rock Café Kuala Lumpur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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