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“Typical Hard Rock Cafe adapting to local culture” 4 of 5 bubbles
Review of Hard Rock Cafe

Hard Rock Cafe
Ranked #47 of 3,998 Restaurants in Kuala Lumpur
Price range: $15 - $20
Cuisines: Malaysian, South American, Bar, Pub
More restaurant details
Restaurant details
Good for: Large groups, Special occasions, Bar scene, Kids, Families with children
Dining options: Drinks, Lunch, Dinner, Accepts American Express, Accepts Mastercard, Accepts Visa, Free Wifi, Full Bar, Highchairs Available, Outdoor Seating, Parking Available, Reservations, Seating, Serves Alcohol, Takeout, Television, Waitstaff, Wheelchair Accessible, Wine and Beer
Description: No difference from any other Hard Rock Cafe's around the world, Hard Rock Cafe Kuala Lumpur is here to bring and serve delicious wholesome American food, desserts as well as specialty cocktails. Over the years, the menu has remained largely the same but is always improving. Some of Hard Rock Cafe Kuala Lumpur's signature dishes include Hard Rock Nachos, HRC's Famous Fajitas, Jumbo Combo and its famous Legendary Burgers with all kinds of relishes. Topping the menu is its outrageous desserts including HRC Hot Fudge Brownie, Mud Pie, HRC's Signature Ice Cream and thick superlicious blended shakes. In addition to the traditional Hard Rock Cafe menu, there is also a selection of local flavors.
New Rochelle, New York
Level Contributor
123 reviews
83 restaurant reviews
common_n_restaurant_reviews_1bd8 56 helpful votes
“Typical Hard Rock Cafe adapting to local culture”
4 of 5 bubbles Reviewed April 8, 2013

Many of the usual food items with some local foods thrown in. As a side note, this is the only western food I've eaten in my 2 weeks in South East Asia. My only 'beef' with eating in Malaysia (not just the Hard Rock Cafe) is that you can't get real bacon. My hotel has 'beef bacon.' Hard Rock uses turkey bacon. Otherwise, if you are used to Hard Rock food, you won't be disappointed. I had the pulled LAMB. Actually very good.

Visited April 2013
Helpful?
Thank Jaynyc2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
norghani, Manager at Hard Rock Cafe, responded to this review, April 9, 2013
Dear Jaynyc2,

We appreciate and thank you for taking the time to give your feedback about Hard Rock Café Kuala Lumpur.
Thank you for the positive food comment and will definitely relate to the Chef.
Due to local requirement and culture most restaurant use either beef or turkey bacon instead of "bacon". We look forward to seeing you again.


LOVE ALL SERVE ALL

Nor Esah Abd Ghani
Marketing Manager
Hard Rock Café Kuala Lumpur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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945 reviews from our community

Visitor rating
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Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
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  • Any
English first
Level Contributor
37 reviews
27 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Quick Visit to Hard Rock”
4 of 5 bubbles Reviewed April 4, 2013 via mobile

Caught the monorail to the Hard Rock for a drink and bite. I was disapointed my cocktail wasn't served in the Hard Rock cocktail glasses they sell in the shop but instead in a normal glass. Got nachos that were pretty much overpriced corn chips with dry baked beans & salsa. Staff were friendly & very helpful in the shop. Its obviously a wee meeting place for hookers at the bar but gave us entertainment for a few hours

  • Visited April 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank Jojopopo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
norghani, Manager at Hard Rock Cafe, responded to this review, April 7, 2013
Dear Jojopopo,

Thank you for your recent correspondence regarding your visit to Hard Rock Cafe Kuala Lumpur. We are sorry that the wait staff did not informed you that the cocktail is either served with normal glass or our souvenir glass which you can actually take back with a different price.Your feedback is very valuable to us and we are happy to know that the staff at the Rock Shop was friendly and helpful.

LOVE ALL SERVE ALL

Nor Esah Abd Ghani
Marketing Manager
Hard Rock Café Kuala Lumpur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Belfast N Ireland
Level Contributor
108 reviews
52 restaurant reviews
common_n_restaurant_reviews_1bd8 44 helpful votes
“Last night in KL”
4 of 5 bubbles Reviewed April 4, 2013

Last night in KL after frantic tour of SE Asia, and really craved a Hard Rock burger!
Just made happy hour too.
Great food, slightly expensive but you get what you pay for.

  • Visited March 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank JPL93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
norghani, Manager at Hard Rock Cafe, responded to this review, April 7, 2013
Dear JPL93

Thank you for your comments and awarding us a 4 stars. We are glad that you like our burger.
We appreciate your feedback and look forward to seeing you again in Kuala Lumpur.

LOVE ALL SERVE ALL

Nor Esah Abd Ghani
Marketing Manager
Hard Rock Café Kuala Lumpur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Queensland, Australia
Level Contributor
113 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 58 helpful votes
“OK place”
3 of 5 bubbles Reviewed March 28, 2013

OK place if you want to "Westernise" your trip a little bit. Offers the usual range of Western food in a Pub environment. Not really my cup of tea but my friend wanted to go there. Recommended if you are tired of Asian style food and want to have a beer & burger.

Visited March 2013
Helpful?
Thank AustinPowers2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
norghani, Manager at Hard Rock Cafe, responded to this review, April 1, 2013
Dear Austin,

Thank you for your patronage and your comments regarding your recent visit to Hard Rock Cafe Kuala Lumpur. Hope to see you again,

LOVE ALL SERVE ALL

Nor Esah Abd Ghani
Marketing Manager
Hard Rock Café Kuala Lumpur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Kerteh, Malaysia
Level Contributor
77 reviews
22 restaurant reviews
common_n_restaurant_reviews_1bd8 113 helpful votes
“Great Experience!”
4 of 5 bubbles Reviewed March 26, 2013

We ate in the HRC a few times as we were staying in the Concorde hotel, and really enjoyed the food and the service.

There's a small terrace area where you can sit outside. The main road runs past it, but it's still nice to sit outside.

The food was very decent, and we had burgers, steak and a huge cobb salad.

The staff are superb, really friendly and chatty, and they all look like they enjoy working there.

The only negative is that there were quite a few 'ladies of the night' appeared later on which made it seem a bit sleazy. In fact, when I went to the loo, 4 different girls approached my husband offering their services. Ho of course declined, but I do think he was secretly flattered ;)

If you're in KL and are anywhere near the Concorde, I would really recommend the HRC.

  • Visited February 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
1 Thank LindyIrving121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
norghani, Manager at Hard Rock Cafe, responded to this review, March 28, 2013
Dear LindyIrving,

Thank you very much for the positive comments. We work hard to offer good food and friendly, efficient service, and I’m so glad your visit was enjoyable. I will pass your feedback on to the team, and we look forward to seeing you again soon.

LOVE ALL SERVE ALL

Nor Esah Abd Ghani
Marketing Manager
Hard Rock Café Kuala Lumpur
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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