Excellent location! Unfortunately not enough staff on Reception at the time of check-in so waited in line for nearly 40-minutes; which might have been slightly less if people hadn’t kept cutting in at the front of the line. Considering they advertise check in from 3pm you would have thought they would have adequate staff at the peak check-in time.
Got to our ‘supposedly’ non-smoking room and it stank of cigarette smoke. There was also an ashtray in the room which suggests it wasn’t actually a non-smoking. As an ex-smoker I’m allowed to be a grump about this so asked to move room but told all non-smoking rooms had been allocated. Housekeeping came with air-freshener but this was futile as the room kept filling with cigarette odour through the air-con vents. The positives are the room size and hotel location but the down side was the cigarette odour, the long check-in time and the toilet light not working. Overall OK for 2 nights but I couldn’t have stayed any longer in this room.
- Official Description (provided by the hotel):
- With award-winning designs throughout, this swanky boutique pad will leave you wishing that your place looked like this. After a full day in the city there's nothing better than spoiling yourself in the heavenly spa before heading out to any of the nearby dining and clubbing options just minutes from the hotel. Chic rooms are warm, inviting and indulgent. ... more less
- Reservation Options:
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- Also Known As:
- Piccolo Hotel Kuala Lumpur