I stayed here on 2 separate occasions in Feb, in the deluxe king room..
location: good location, 5 min walk across the street the Pavilion Mall, and convenient stores nearby. do note though, when you return at night, late night, you either have to enter the hotel by the side entrance, or through the ground floor bar/club as the main entrance doors are locked. didn't pose as a problem for us as we felt safe even walking through the bar every night.
Service: Check-in and out was alright, though we usually only saw 1 person on duty at the reception, there wasn't long queues. Duty manager (malay guy) was nice and polite and so was one of the chinese male staff with specs.
Room deposit: paid RM300 for room deposit (11 nights stay) which was refunded upon check-out
room: deluxe king room was big and comfortable. the sink was located outside the bathroom, and the shower and toilet was separated, hence good for stays with your partner as you would not have to wait for them to be done to use the toilet. there were the usual bathroom amenities e.g. toothbrushes, soap, shower cap, shaver etc. mini fridge in the room with hot water boiler, tea cups and coffee/tea satchets. 2 bottles of water was provided daily irregardless of whether you finished your bottled water from the day before, and they also placed 2 pieces of Andes chocolates on each side of the bed tables daily. on the first occasion i stayed, housekeeping opened one of the bedroom slippers packet and placed the slippers by the side of the bed while i was out, and when i returned i thought that was a nice touch. laundry list and bag was folded nicely and placed on the bed daily should you require the service. i liked that there was ample sockets in the room for people like me who need to charge at least 4 different electronic devices nightly. hairdryer was provided, as well as an in-room safe. Full-length mirrored wardrobe was handy, and there was a coffee table, sofa chair, and a work desk with lamp, as well as vanity table next to the wardrobe, perfect for ladies to blowdry their hair/do their makeup (you could do it at the full length mirror too, plenty of sockets!)
Wifi: wifi was alright but not significantly fast. and even though your devices auto-connect to the wifi, you still have to manually go to the webpage to key in the guest id and password, sometimes multiple times during your surfing session.
Food: the hotel restaurant i think is only open in the day? i had a pasta for lunch there on one of the days and it was alright, though the menu seemed a little pricey for the standards.
Overall, i had great stays at the Piccolo and would definitely be back the next time i'm in KL.
- Official Description (provided by the hotel):
- With award-winning designs throughout, this swanky boutique pad will leave you wishing that your place looked like this. After a full day in the city there's nothing better than spoiling yourself in the heavenly spa before heading out to any of the nearby dining and clubbing options just minutes from the hotel. Chic rooms are warm, inviting and indulgent. ... more less
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- Also Known As:
- Piccolo Hotel Kuala Lumpur