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“Below expectation” 3 of 5 bubbles
Review of TGI Friday

TGI Friday
Ranked #1,181 of 3,998 Restaurants in Kuala Lumpur
Cuisines: American, Steakhouse, Bar, Pub, South American, Central American
More restaurant details
Restaurant details
Good for: Families with children, Large groups
Dining options: Late Night, Breakfast, Dinner, Full Bar, Highchairs Available, Reservations, Seating, Serves Alcohol, Takeout, Television, Waitstaff, Wheelchair Accessible
Kuala Lumpur, Malaysia
Level Contributor
102 reviews
77 restaurant reviews
common_n_restaurant_reviews_1bd8 60 helpful votes
“Below expectation”
3 of 5 bubbles Reviewed October 26, 2013

TGI Fridays' used to good, but has since gone downhill somewhat. The service staff were nonchalant when we mentioned that our food was wrongly brought over... There was even a senior female staff who ignored us couple of times when we waved our hands... The food was just average. Reviewed at TGI Pavilion.

  • Visited July 2013
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank MgHgL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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150 reviews from our community

Visitor rating
    37
    50
    24
    27
    12
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Arabic first
  • English first
  • French first
  • German first
  • Italian first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Kuala Lumpur
Level Contributor
25 reviews
14 restaurant reviews
common_n_restaurant_reviews_1bd8 8 helpful votes
“Good but not up to expectation”
3 of 5 bubbles Reviewed September 7, 2013

Dine in the restaurant with one of my close friend on the weekend but not a busy time (Fasting month). We waiting for almost 20 minutes to find someoen to get our order. Drinks served 10 minutes after we check with the staff there. They are grouping together and ignored us.

The portion of the food was big, maybe for me. Price is reasonable.

  • Visited July 2013
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 3 of 5 bubbles
      Service
    • 3 of 5 bubbles
      Food
Helpful?
Thank AdelineLCF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
51 reviews
19 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
“Have the staff eaten their food? They should, to know what bad food they're serving”
1 of 5 bubbles Reviewed July 13, 2013

The place is noisy, busy, the service is poor and the food is appalling. It's no wonder you don't need to reserve a place even though it's breaking fast time during the Ramadan month, the only restaurant with tables available at 7pm.
The waiters enjoy their strut and swag but they get their orders wrong. They're all crowding around the computer so they don't notice when customers are trying to get their attention.
It took them half an hour to make a coffee, not a cappuccino or a frappe mocha or anything fancy like that, just a coffee. And it only came after we asked the supervisor what was taking so long. The mushroom swiss burger is dry, unlike the juicy ones at Chilli's. The mozzarella sticks are hard like fish sticks.
There's a "buffet spread" of soup and salad for an additional RM10 which is an array of limp lettuce, keropok, an empty plate of what was slices of bread, soup, and dates. The empty platters were not refilled till we were about to leave.
Realy not worth what you pay for.

  • Visited July 2013
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 2 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
Helpful?
Thank Noren17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Level Contributor
41 reviews
11 restaurant reviews
common_n_restaurant_reviews_1bd8 38 helpful votes
“Awesome burgers & steaks”
5 of 5 bubbles Reviewed June 29, 2013

Staff were friendly, fast and had good English skills. Food was well priced for the quality of the meals and the portion sizes are huge. We tried the loaded potato skins, Ultimate Jack Daniel's burger & a steak; all were cooked perfect and tasted amazing. Drink list had heaps of choices and the cocktails were spot on also. Dinner for 2 of us including a few drinks cost $70AUD which was fair for the quality of service and food offered. Would return again!

  • Visited June 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
1 Thank Aussie_MuTT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Perth, Australia
Level Contributor
51 reviews
35 restaurant reviews
common_n_restaurant_reviews_1bd8 83 helpful votes
“Quick burger turned great dinner.”
4 of 5 bubbles Reviewed May 29, 2013 via mobile

Literally thought we'd have a quick burger but stumbled onto a cool little restaurant that served a great burger and some very good little tuna starters. Staff were excellent and could not respond quickly enough. Great Little place in the heart of KL.

  • Visited May 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
1 Thank Zak M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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