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“Much Ado About Nothing” 3 of 5 bubbles
Review of Senses

Senses
Ranked #2,326 of 3,998 Restaurants in Kuala Lumpur
More restaurant details
Restaurant details
Good for: Business meetings
Dining options: Dinner, Reservations, Seating, Waitstaff
PJ
Level Contributor
51 reviews
18 restaurant reviews
common_n_restaurant_reviews_1bd8 54 helpful votes
“Much Ado About Nothing”
3 of 5 bubbles Reviewed April 14, 2012

SENSES
Hilton Kuala Lumpur
Mezzanine Level
3, Jalan Stesen Sentral
Kuala Lumpur Sentral
50470 Kuala Lumpur
Malaysia

This is a rather odd restaurant where menus are really on the high end and quite exclusive with prices to match. I describe it as odd because for all that the ambience is really missing. It is tucked in a corner and seems to share the same entrance as the Chinese restaurant. In fact you notice the Chinese restaurant more as you enter Senses because it is perched one floor above and very visible to you as you walk in. In fact we were a little ‘lost’ when we went in trying to find someone to check our reservations.

Then there was the lay out which sort of put us off. In a corner to the right appears to be the main area – with some tables sort of arranged to fit the size and shape of the room, but it was unimpressive. In fact it looked a bit tight and we asked to change to the private dining room. The reason was because for a table of six, they gave us an oval shaped table which you had to pull out for those sitting inside to get in. There went the ambience as fast as you can!
The other side was no better where after the main door you turn left into another more awkward corner with a few tables and with the diners from the Chinese restaurant looking down at you. So the room it was - which was a bit better with a round table. But to call it a private dining room was a huge mistake because after a while it got so stuffy we had to ask that the doors be opened. It is significant that this request came from two in our party who detest air-conditioning!
And finally, the disappointment of the menu. On item was not available. The other – the prime rib – had only 2 portions left. So the other 2 who wanted the prime rib had to choose something else. To me this is close to criminal for a restaurant of supposed standing – and on a Saturday night to boot!!

Perhaps the only thing that made up for it was the fact that service was really attentive and careful and the waiter was most pleasant and informative when we asked what credit cards were listed for ‘discounts’ although we did think that perhaps it might have been friendlier for him to volunteer that bit of information instead of waiting for us to ask. Anyway he was such a nice server we could overlook this.

As for the food, it was good where they graciously divided servings into two when we were sharing certain items. The Caesar’s salad with soft shell crabs was superb. So too were the steaks. The wines were also outstanding. The only down side was the lamb rack which was still rather red although we had asked for it to be medium well. And we noted that for the price, the salads were really not generous. When i think very carefully i can remember other restaurants for fine dining where prices and quality match portions. Alas this is not the case with Senses.

For me, the acid test for any restaurant is whether I will go back again. My answer for Sense is – No, unless I am invited. The reason is simply that I do not think it is really value for money in terms of ambience, comfortable dining, and a menu that can be reasonably priced and well maintained. Can you imagine if I brought guests for an important do, praising the place, only to find out they have run out of items or have them squeezed into rather tight spaces? And then pay these high prices for the experience of dining there.

  • Visited April 2012
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 4 of 5 bubbles
      Food
Helpful?
Thank Habibah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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17 reviews from our community

Visitor rating
    5
    7
    1
    3
    1
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • English first
  • Japanese first
  • Russian first
  • Any
English first
Kuala Lumpur, Malaysia
1 review
“the name speaks it”
4 of 5 bubbles Reviewed February 11, 2012

good food, pleasant service staff. Second time here and we'll definitely come back soon.

  • Visited January 2012
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 4 of 5 bubbles
      Service
    • 5 of 5 bubbles
      Food
Helpful?
Thank tia_collene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
71 reviews
56 restaurant reviews
common_n_restaurant_reviews_1bd8 26 helpful votes
“Seriously?”
2 of 5 bubbles Reviewed December 10, 2011

Started OK, with it's forward, exotic fusion dining, then they started to believe their own hype. No children below 12 allowed in what amounts to a restaurant beside a sleazy pub next to a staircase. So much for atmosphere.

Visited February 2011
Helpful?
Thank andri2805
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Level Contributor
59 reviews
26 restaurant reviews
common_n_restaurant_reviews_1bd8 48 helpful votes
“Never mind the rooms - use the restaurant”
5 of 5 bubbles Reviewed December 9, 2011

I use the restaurant regularly for both business and pleasure. The food is consistently and uncompromisingly innovative, fresh and excellent. The wine list is comprehensive and has something for all price ranges. The ambience a little odd being on a mezzanine floor between the coffee shop and Cynna restaurant (both also well above average). The staff in Senses are all well trained, intelligent and articulate. HIGHLY recommended for lunch or dinner. (Pity the hotel rooms don't live up to the same standard!)

Visited December 2011
Helpful?
Thank PhileasMole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
KL, Malaysia
Level Contributor
9 reviews
3 restaurant reviews
common_n_restaurant_reviews_1bd8 7 helpful votes
“Does not deliver”
2 of 5 bubbles Reviewed August 16, 2011

Had lunch at Senses after discovering Prime was closed for lunch during the Muslim fasting month. Expecting my tastebuds to be tantalised (what with it being a Chef Cheong Liew inspired restaurant), i was absolutely dissapointed. Food was presented well but failed miserably on taste. At the prices they charge, its downright robbery! But hey, its at the Hilton so i did expect the higher than average prices but sadly, the food simply did not deliver.

  • Visited August 2011
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Atmosphere
    • 5 of 5 bubbles
      Service
    • 1 of 5 bubbles
      Food
Helpful?
Thank tomanwang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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