The only great thing is this hotels location. The staff are helpful and very courteous. When we checked into our first room.. it was actually FLOODED !! seems they has a fire sprinkler malfunction which no one notice until we tried to enter the room and found it ankle deep in water.. I'm certainly glad our belonging were not inside when this happened.. lol.. The hotel staff handled it well and we got another room quickly and efficiently.
The downside was, the room was on the 8th floor, even though the a/c was on, the room remained quite humid.. in the evening there was a disco close-by and we could here the beat of the club quite loud until the late night hours.
The breakfast is plentiful but resembles a bit of a food court, not what you might expect from a property like this one.. food was good though.
In the end, I would stay here again based on its location alone… its a bit pricey for what you get.. (speaking of the HOTEL only)
- Official Description (provided by the hotel):
- Designed to meet the needs of business and leisure travelers who seek an enhanced stay, The Gardens-A St Giles Signature Hotel & Residences is centrally located in the vibrant city of Kuala Lumpur within the precinct of The Gardens, Mid Valley City. Its strategic location combined with unpretentious and warm Malaysian hospitality transforms your ordinary hotel stay into a totally fulfilling experience. The hotel's 647 premier accommodations with 448 elegantly furnished guestrooms at The Gardens Hotel and 199 luxuriously spacious fully serviced residences at The Gardens Residences provides total comfort in well-designed and contemporary decor. Privacy is assured for hotel and residences guests as there are separate entrances and lobbies for each yet access to facilities is seamlessly linked through the 5th and 6th floors of the complex. The Gardens-A St Giles Signature Hotel & Residences is the first hotel in Malaysia to offer a non smoking environment throughout its guestrooms and enclosed areas. Linked to The Gardens Mall, it is surrounded by a shopping haven featuring key tenants in the form of Robinsons, Isetan, Premier Golden Screen Cineplex as well as over 200 premium branded boutiques and international offices in The Gardens North & South Towers. Undoubtedly, Mid Valley City, Kuala Lumpur is one of Malaysia's favourite destinations providing the most compelling leisure, hospitality, retail and office opportunity in South East Asia. With so much to offer and the world at your doorstep, The Gardens-A St Giles Signature Hotel & Residences is a smart and inspired choice to stay. ... more less
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- Also Known As:
- The Gardens Hotel And Residences
- Gardens Hotel Kuala Lumpur
- The Gardens Hotel Residences