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Cross Hotel Osaka
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Reviews (1,535)
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All reviewsnamba stationgreat locationglico manbig bathtubwet roomentertainment districtgreat bathroomboutique hotelstreet foodminute walkdouble roomgood sizejapanese standardsdotonbori areashower areanon smoking roomshopping and dining
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586 - 591 of 1,535 reviews
Reviewed December 9, 2012

Very good location, within 3mins walk from the station & few steps to the glico. Room is nice & stylish.. love the bathroom, it has designed in a way where there's this soap down and wash off area, and a soaking tub.. Japanese bath style!
Down side - We booked for a Non-smoking room but was given a room with a very strong smoking smell, asked the houskeeping and got to know that our floor is actually at the smoking floor. I called the front desk and he said it is a smoking floor but our room in particular is a non smoking room, and asked me to spray the purifier for getting rid of the smell! NO WAY, this doesn't make sense at all... i asked to change to a non-smoking floor he then told me no room was available!! i was pissed.. i felt cheated, because i specifically booked for a non-smoking room and the smell is just too strong. No apology given for the whole incident, & the manager (female who speaks decent english) is rude too.

Room Tip: Double confirm if your room is at non-smoking floor when checking in!
  • Stayed: November 2012, traveled as a couple
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2  Thank Peryn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 3, 2012

The hotel is basically in the middle of Dotombori (huge shopping area and attraction site) and is nicely decorated. The hotel room was larger than I expected with a huge bed and the bathroom was especially impressive with a deep tub almost like an onsen. The train station is 2-3 minutes walk away from the hotel too. Highly recommended!

  • Stayed: November 2012, traveled as a couple
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Thank TravelBug0712
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 17, 2012

The Cross Hotel is a wonderful Hotel right in the hub of Osaka's Dotonbori district. It's literally a few steps away from the famous 'running man (Glico)' neon sign. There are wonderful shops and restaurants nearby. It's very close to major train and subway stations. I stayed at this hotel and visited Universal Studios, the Osaka aquarium and other attractions by using the train/subway system. The staff is friendly and the rooms are relatively spacious. The rooms and bathrooms are immaculately clean! I like the high tech toilets!!

  • Stayed: September 2012, traveled with family
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Thank Kioritraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 17, 2012

The hotel located on the roadside of Midosuji Avenue, near Dotonbori or Shinsaibashi, easily reach from Namba Station if coming from Kansai Airport by train. Room is decent size, we get triple room, amenities are great. Unfortunately the room smell smoke seems someone smoke in the room before, otherwise it is the best hotel in Osaka. They had purifier in the room but then the smell was too strong for the little purifier. Just can't understand why someone had smoke in a non smoking room.

  • Stayed: November 2012
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Thank ramlisan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 17, 2012

Right in the shopping heartland of Osaka ,within walking distance to train stations and convenience stores and restaurants. This hotel provides its customers with almost everything one would need to stay a night. Including robes, hair dryers ,razors,and other toiletries. Service staff speak decent English and are very helpful towards foreign tourists. Definitely a good place to stay !

Stayed: November 2012, traveled with friends
Thank Kenneth_Kum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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