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Reviewed November 11, 2012 via mobile

This hotel really has that 'wow' factor. You walk in and there are t-Rex dinosaur skeletons hanging from the roof, amazing colourful, huge, tropical aquarium behind the reception desk, the lobby is huge and luxurious with plenty to look at. Going up the elevator to your room, I can't explain it, it's made to look like the ocean the elevator looks really cool inside. When you come up to your floor there are tanks with neon jelly fish swimming around.

When we first arrived in the room we where just like "WOW!" After coming from Tokyo spending out time in tiny hotel rooms this room was huge and at a lesser price. It's very luxurious and clean. Huge bed, I believe it was a king room that we had with a view of the universal theme park. The bathroom is very nice and luxurious with lots of room compared to the cramped hotels we had been staying in, the toilet opens automatically when you walk in.

The location is great if you intend to go to universal and the Osaka aquarium. Unfortunately I think Universal Studios is not worth the money at all, when we went every ride had a 120-190min wait time. Also they don't do pass outs anymore. If they did pass outs I would think it would be really handy having the hotel near by cause you can go drop off stuff, or if you have young kids that need a mid day nap you can come back. The fact you can't go back in takes away most of the advantage of staying right there. The place is very child/family friendly however we didn't have children with us. It isn't in the heart of Osaka city but it is right near the train line so you can get there easy. Basically mostly worth it if you want to do USJ and aquarium, it's a great hotel!

One thing I didn't like was the breakfast buffet. Was overpriced and not very nice. Pretty sure the scrambled eggs where reconstituted from powder and the bacon didn't taste right and was mostly fat. I didn't try the lunch of dinner buffet but I expect they would be as underwhelming. Your far better off going across to universal city, the shopping arcade across the street in front of USJ. They have many places to eat there as well as shopping, pharmacy, minimart, Starbucks etc.

If you stay at this hotel and are coming by train you need to take a sharp left as you exit the train station and pass by the side of Starbucks. Keep walking forward and you will see the hotel. There are no signs so it took us a while to find.

Date of stay: November 2012
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1  Thank ChloeAnne7
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed October 30, 2012

Clean and good location if you are planning to visit Universal Studios with family. It is more a family hotel not ideal for business stay as there are no English programmes on the television. Even BBC is dubbed to Japanese and the only English movie is repeated throughout the day. Great for families not great if you are running solo.

Date of stay: October 2012
  • Trip type: Traveled on business
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Thank Twins12
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed October 27, 2012

Convenient to Universal studios and Aquarium. Room clean with Japanese style bedding. Toilet amenities are good and room comes with hot water dispenser, fridge, and room safe. Everything that you would require is in your room. ' Blue' lifts are interesting and the large aquarium behind reception is a real kids attraction. You have easy access to the shops and restaurants at Universal walk and the rail provides easy access to Osaka station. There was no gym if you like to have a workout. As a family we were very satisfied staying here.

Date of stay: October 2012
  • Trip type: Traveled with family
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Thank Park7
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed October 21, 2012

We stayed 2 nights in a quad room had a separate toilet from the bathroom which was great. We booked directly with the hotel and at the time it was the cheapest deal we could get including breakfast. Very convenient as we were going to Universal Studio. Close to station and eateries. Great Hotel if going to USJ.

Date of stay: October 2012
  • Trip type: Traveled with family
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Thank lizzy062
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Reviewed September 1, 2012

We stayed 2 nights in a Deluxe room with harbor view. The Family rooms have Universal Studio views only. The harbor view is a lot more interresting.
From the hotel, there is a ship shuttle going to the Kaiyukan Aquarium. You can buy combined ticket (shuttle+aquarium) directly at the hotel.

Although we did not visited the Universal Studio's, this hotel was great for our 2 kids. The only paint point is reaching the hotel from Shin Osaka with big luggages and kids : Overcrowded JR lines with 2 changes or 4500 Yen taxi.

The hotel is 200 meter far from "Universal City" JR Station (JR passes are valid on this line). You can find also many restaurants around the station.

Breakfast buffet offer a huge Japanese and Western style choice. Dinner buffet has a more limited choice but is a 1/2 price after 21h30 (close at 22h30 or 23h00).

Laundry is available (200 Yen/load + 100 or 150 Yen for drying)

Really good hotel

Date of stay: August 2012
  • Trip type: Traveled with family
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1  Thank Hottelc
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
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