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“Bonding with friends”
Review of Dotonbori Hotel

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Dotonbori Hotel
Ranked #6 of 339 Hotels / Ryokan in Osaka
Certificate of Excellence
Reviewed May 17, 2013

Had a wonderful stay in this hotel with my bffs. Our favorite place to hang out is the lobby where the free massage chair is located. We also love the free drinks in the lobby while we chit chat. The rooms are clean, and the breakfast is to die for. The staff is helpful and courteous. Ms. Orio and Mr. Lee are the best! Special mention is their excellent Shiseido products in the bathroom. Made us smell great everyday. Will definitely come back to this hotel for sure!

  • Stayed: May 2013, traveled with friends
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1  Thank Helen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
道頓堀ホテル, フロント at Dotonbori Hotel, responded to this reviewResponded May 22, 2013

Dear guest,

Thank you for taking time to post a review of your recent stay.
We are very pleased you felt like the hotel was build just for you.
And it's really difficult to find the right words to express Mr.Lee and my happiness and gratitude for your kind words.
Thank you again and we are looking so much forward to welcoming you back in the near future.

Sincerely,

Orio
Reception

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180 - 186 of 648 reviews

Reviewed May 17, 2013

Dotonbori hotel was a sheer delight. Located in the Namba district of Osaaka it is very easy to get to and is close to many fine restaurants, arcades, and curio shops. The unique front facade is very easily recognizable. The staff was always friendly, helpful, and accommodating. Although the room was rather small, it was very comfortable and spotless. One nice feature is the free phone call home to inform family and friends of your safe arrival. The hotel's buffet was a food lover's delight as was the cultural Japanese style bathing experience. Highly recommended.

  • Stayed: October 2012, traveled with friends
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Thank Satoru John M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
道頓堀ホテル, フロント at Dotonbori Hotel, responded to this reviewResponded May 21, 2013

Dear guest,

Thank you for staying with us at the Dotonbori Hotel.
We are very please that you had such a wonderful time in the Namba district of Osaka.
Our location and the free overseas call have been raved about by many guests.
Thank you again for the lovely review and we sincerely look forward to your return.

Warm regards,

Orio
Reception

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Reviewed May 5, 2013

Dotonbori hotel is in the famous Namba district of Osaka and steps away from several great restaurants and arcades. It is easy to get to from the metro and the hotel staff was very helpful with suggestions on where to go and how to get there. The room itself was relatively small and there is only space enough for one person in the bathroom at a time. However, the location makes up for the small rooms and the prices were also reasonable for what we got. One downside was, because of the proximity to the busy Namba area, we occasionally had to deal with loud music when we were trying to sleep. Other than that, it was an enjoyable stay.

  • Stayed: April 2013, traveled as a couple
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Thank acneball
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
道頓堀ホテル, レセプションデスク at Dotonbori Hotel, responded to this reviewResponded May 18, 2013

Dear Guest,

Thank you for choosing to stay with Dotonbori hotel.
We are terribly sorry you could not sleep.

As you wrote,we are trying to provide guest high quality service for the guest.
For example,money exchange/free lap-top/free bicycle etc.
Especially,Chinese staff works for the Hotel.
So they can understand trouble.

We aim this situation.
You say"Dotonbori hotel is one of the best I've ever seen."

Thanks a lot.

Reception:Sakamoto

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Reviewed May 5, 2013

Very friendly staff, amazing location right near Dotonbori arcade/ food/shops. Best Gyoza ever 500m or so away! Not super modern, small rooms but to be expected. Very comfortable stay. Charming and welcoming staff. Quirky little additions to your stay such as gift bag and having your photo taken with woman dressed in Kimono. Cherry blossom theme in lobby as we stayed in Spring. Would definitely stay here again! Location, location, location!!

  • Stayed: April 2013, traveled as a couple
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Thank Emily G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
道頓堀ホテル, front staff at Dotonbori Hotel, responded to this reviewResponded May 20, 2013

Dear guest

Thank you very much for your staying our hotel, and warmly comments,
Your comments gaves us better hits to our sevice We are heding for from now on!
We are looking forward to seeing you again! and to serving you again !
dotonbori-hotel front staff ishii

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Reviewed April 29, 2013

Stayed here for one night and was pleasantly surprised with the extras that awaited. Nice toiletries were presented, coffee and tea were free in the lobby and for a short period food and beer is also free. Wifi is also free throughout the hotel and also very fast connection. It was all nice considering that the place is not too expensive and is very well located for ease of access to everything in the central entertainment area of Osaka. Unfortunately the hotel is still a budget affair and it shows in the room, which was pretty scruffy and basic, and also the bathroom, which was pretty small and tired. The all-you-can eat breakfast is pretty good but busy.

During our brief stay it was a surprise to find a couple of examples of bad service. The first was luggage forwarding paperwork which was incorrectly done and may have seen our luggage lost had we used it; fortunately we had done this several times so understood what should be written on them so we could see the mistakes and got them redone the next day. The second was partly my fault, I asked at the desk for the key for the wrong room (I stay in a lot of hotels so sometimes get confused); the key was given to me and it was only when I reached it that I started to realize I had been wrong - but by then I had access to someone else’s room.

Other than these couple of things though, the hotel was decent for what you pay for it and where it is – but, despite the extras, it is still a lower-rent place and you will need to accept what that means in terms of décor, thin walls and a younger crowd coming in later at night.

  • Stayed: April 2013, traveled as a couple
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Thank bob_the_moo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
道頓堀ホテル, フロントデスク at Dotonbori Hotel, responded to this reviewResponded May 23, 2013

Dear Guest,

We regret that a couple of bad cases had been happened during your stay.
These situation has to be improved.
We would like to have opportunity to provide good service for you,if you have chance.

Rception:Sakamoto

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Reviewed April 28, 2013

Dotonbori Hotel is the place to go for excellent hospitality. With express airport buses and several train stations within easy walking distance, it's in a convenient location too. The downside: if you're catching the subway there, be prepared to carry your luggage up a couple of flights of stairs.

After following the easy-to-understand directions provided on the hotel's website, we soon arrived at the striking, big pillars that mark the entrance. We were greeted warmly by a gentleman with excellent English and refreshing, hot towels. (Even though it's fun to try and communicate in the local language, for some travellers this may be a relief.)

The room was spacious, with comfortable beds, TV, fridge with complimentary bottled water, kettle and yukata. We were also provided with excellent amenities and a 'lady's set' each which included Shiseido face masks which were fun to try out and of good quality. The bathroom is a little on the small side, but no different to any other Japanese hotels we have stayed in. I always wonder how they fit it all in...

I suppose it was the little things that made Dotonbori Hotel such a nice place to stay, such as a free 5 minute international call per guest, massage chair in the lobby and a delicious (and cheap) breakfast buffet. There is also a luggage weight checker, which was incredibly handy as we were leaving the country the next day. When we asked for directions to the airport (to go home...unfortunately) we were given a map and very clear, patient directions with landmarks to ensure we didn't get lost.

Location-wise, as I have said, is very good. There is a three minute walk to the very long shopping arcade of Namba, various restaurants and a Starbucks (for those that struggle without their daily latte!). Lawson and Family Mart are also nearby if any other amenities are required.

All in all, a great stay! Wish we could have stayed longer at Dotonbori Hotel, especially since they have some sort of sushi-making class on Tuesdays there. Maybe next time!

Room Tip: Always specifiy a non-smoking room if required!
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  • Stayed: April 2013, traveled with friends
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Thank Shannon P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
道頓堀ホテル, フロント at Dotonbori Hotel, responded to this reviewResponded May 7, 2013

Dear customer,

Thank you very much for taking the time to write an excellent review. You have pretty much described all about our hotel. Because majority of our customers are from foreign countries, we have staffs that speak several languages. We provide free services that are especially popular among foreign tourists. You're correct that rooms are small, but this is no limited to our hotel. They are typical sized rooms for most business hotels in the cities. We always get positive comments about our location. Dotonbori is known for a district of famous restaurants. We hope you found some good places to eat. Thank you again for your kind words in writing this review.

Sincerely,

Hamada
Dotonbori Hotel

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Reviewed April 25, 2013

this is a last minute hotel i found in Osaka when i was hotel-less, the receptionist doesn't speak English very well, the room was really small but enough space. wifi is good and the best part is you can borrow a laptop, just make sure that you ask them to set it right in the first time if you dont read kanji.
i do not recommend for family with children because the area is really close to many love hotel, the price is average.

Room Tip: do not choose the smoking room, it smells! unless they give you a very good price
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  • Stayed: November 2012, traveled solo
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Thank ajenghendarmin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
道頓堀ホテル, フロント at Dotonbori Hotel, responded to this reviewResponded April 29, 2013

Dear guest,

Thank you for sharing experience at Dotonbori Hotel.
We are sorry you felt discomfort while you stayed here. Actually, many kinds of hotels are in this area. However, families with kids, ladies and even female students from abroad visit our hotel. Because the convenient location benefits them in shipping, gourmet, sightseeing and so on.
We continuosly strive to ensure that all our guests are provided with a fully satisfied experience.

Thank you,

Reception; Orio

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Additional Information about Dotonbori Hotel

Address: 2-3-25 Dotombori, Chuo-ku, Osaka 542-0071, Osaka Prefecture
Phone Number:
Location: Japan > Kinki > Osaka Prefecture > Osaka > Shinsaibashi / Nanba / Tennoji / South Area
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#9 Family Hotel in Osaka
#13 Romantic Hotel in Osaka
#19 Best Value Hotel in Osaka
Price Range: $104 - $251 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Dotonbori Hotel 2.5*
Number of rooms: 116
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Also Known As:
Dotonbori Hotel Osaka

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