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“Great place!”
Review of Dotonbori Hotel

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Dotonbori Hotel
Ranked #7 of 342 Hotels / Ryokan in Osaka
Certificate of Excellence
Reviewed December 14, 2012

This hotel is very strategically situated at the heart of osaka. It is just 2 min walk from Namba subway and similar distance to bus station to Kansai airport and shinsaibashi shopping street. The symbolic hotel front pillars made this hotel a landmark.
The lobby is set up to welcome hotel guest for dining and socializing as it offers online services, free drinks, and travel information. The front desk was attended by extra helpful staffs who among them speaks fluent English and mandarin.
Checking in was brief. Rooms that we had were reasonable in size. Beds are good with choices of pillows. Comforter was a bit small for tall person, and air conditioning was efficient. The toilet is standard size (small for tall guests).
Doing laundry was convenient and detergent was free. There were vending machines as well in that area which are set up in levels 5 and 7.
I would definitely stay there again let it be for work or vacation.

Room Tip: Try to stay at 5 and 7 floor if need to do laundry. There are some rooms which have pillar in the mi...
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  • Stayed: December 2012, traveled with family
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2  Thank kt_malaysia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
道頓堀ホテル, フロント at Dotonbori Hotel, responded to this reviewResponded December 26, 2012

Dear customer,

Thank you for taking the time to write an excellent review. The four pillars you have mentioned is intended to welcome different races from all over the world. Because we have so many foreign guests, we have staffs that speak different languages. Our lobby is very popular for socializing. We also hold events every week. We hope you have enjoyed all of our services. We will definitely welcome you again for your next visit.

Sincerely,

Hamada
Dotonbori Hotel

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Reviewed December 5, 2012

We had a small room, but space was adequate. All the amenities were provided. Free coffee, tea and water at the lobby. There is free use of massage chairs at the lobby. The best was there is free 5-10 min call to your home country everyday from the lobby. All the good restaurants are just a few minutes walk away. There are also a couple of good restaurants just along the street. The train stations and shopping areas are all accessible and just a few walks away. Check-in and check-out were both very fast and hassle-free. The guide book that they give their guests is very helpful. There is nothing I could complain about.

  • Stayed: December 2012, traveled as a couple
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Thank jenabremd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
道頓堀ホテル, フロント at Dotonbori Hotel, responded to this reviewResponded December 10, 2012

Dear guest,

Thank you for taking time out to write this review.
We are very pleased that you enjoyed your stay.
Our location has been raved about by many people and we are lucky to be where we are.
Thank you for your feedback on our service and we look forward to welcoming you back soon for another enjoyalbe stay.

Sincerly,

Reception; Orio

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Reviewed December 3, 2012

First, the location of this hotel is GREAT. We come from Kansai Airport by Nankai eletrical train. Following the access map on the hotel's website, we find the hotel without any problem. But I don't find elevator in No. 25 exit and we have to walk several stairs with our luggage. If you're carrying huge luggage, you may have to find another exit with an elevator. The hotel is rather close to the shopping and restaurant area. The subway station is also quite close.

The hotel also offers a lot of free stuffs. Free wifi, free rental bicycle, free rental laptop, free 5 minutes international call, free facial care to female customers and etc. Especially, I love the guide provided by the hotel. It listed the transportation methods to main sights in Osaka as well as ways to major cities (Kyoto, Kobe, Nara...) nearby. This guide is also available in PDF format on the hotel's website which is very useful for planning the trip.

In Japan, normally the hotel room is small. Our semi-double room is 13 square meters and holding a bed of 140cm. We can hardly move in the room when we open our suitcase...But it's OK since most of the time we're outside and enjoy the Osaka city.

To conclude, this hotel is a nice choice for those who want to enjoy the Osaka city and have a nice food and shopping around.

  • Stayed: November 2012, traveled as a couple
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Thank Luca_Luo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
道頓堀ホテル, フロントデスク at Dotonbori Hotel, responded to this reviewResponded December 15, 2012

Dear Guest,

Thank you for giving us your comment from China.
We are delighted that you were spending nice time.
This year is getting cold more than last year.
So every Tuesday,we hold the event which can have "ODEN".
ODEN is one of the most famous meal in Japan,especially we have them in Winter.
Like this,we carry out to introduce the famous meal,historical events.
This event also can be experienced by yourself.
If you have opportunity to visit,please join us.
We look forward to your book.

Frontdesk:Sakamoto

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Reviewed November 27, 2012

Highly recommended hotel in osaka. Great location - near to dotonbori, near to transport station. Helpful staff. Hotel's recommendation for delicious foods and buying souvenirs. Free rental for bicycle, notebook, massage chair, weighting machine for luggage, unlimited cups of beverage,umbrella,....... Free phone call back to home country. We will definitely stay in this hotel again!

Stayed: November 2012, traveled with family
1  Thank Amy1551
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
道頓堀ホテル, front staff at Dotonbori Hotel, responded to this reviewResponded December 10, 2012

Thank you very much for staying our hotel, and thank you for your answering our questionnaire
"Must stay hotel in Osaka" is the ward You gives us big confidence. Location gives everyone a
big applaud. Main station (JR , Nanba subway station is about 4~5mimute, which would be a
walking distance,)We do hope You have a chance to come to Osaka, syay our hotel.
Dotonbori hotel front staff Ishii

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Reviewed November 26, 2012

LOCATION:
Great location, just a short walk from Namba station. To get to the hotel, however, can be a little tricky. I would strongly advise that you map out the directions prior to arriving at Namba station. You can easily spot the hotel by its trademark giant stone men by the door. Good thing, though, is that since it's located right in the middle of all the action of Dotonbori, which is where all the hustle bustle is, it's easy to just get out and shop immediately or even have your supper (there are lots of restaurants which opens till late). Thumbs up for that.

INN:
It's modern and classy. And they have a special gift pack for all ladies! It contains some face masks and beauty lotions. The staff there were very helpful and friendly too. Free computer to use, free wifi in both the lobby and the room, and free international roaming! Plus points.

ROOM:
The room itself is clean and comfortable with all the basic items like the refrigerator, hair dryer, heater, tea, complimentary bottled water, etc. I like the bed, especially the beaded pillow. Toilet is clean and modern with all the necessary toiletries, albeit a little small. Good water pressure and water heater, which is important.

OVERALL:
No downside to this hotel. Would definitely stay there again.

  • Stayed: November 2012, traveled with friends
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1  Thank joannayingng
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
道頓堀ホテル, フロント at Dotonbori Hotel, responded to this reviewResponded November 30, 2012

Dear customer,

Thank you for writing a positive review. Everything you have said is right about our hotel. Some people say the subway map is confusing, but once they are outside, it's easy to locate the hotel. You're correct that we provide lots of free stuff for the guests, which is the unique part of our hotel. We also take extra care with the cleaning. That's how we keep everything clean. Thank you again for staying at Dotonbori hotel. We hope to see you again in the future.

Sincerely,

Hamada
Dotonbori Hotel

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Reviewed November 22, 2012

First hotel location: Dotonbori area, hence the name. You can not go wrong staying in this area if you want to go shopping and see or do lots of happening night activities like we experiences (happened to stay there at Halloween nite). It located smacked in the middle of all action.

Second the hotel facilities: free bike to use, and in lobby: free-flow drinks machine, free wifi, free computer pc to use, free massage chair to use, free international roaming call !!! Fuihhh... this alone makes me wants to come back and stay with them again when I'm in Kyoto.

Will be back. Definitely !!!

  • Stayed: October 2012, traveled with friends
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Thank arieflaksono
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
道頓堀ホテル, フロント at Dotonbori Hotel, responded to this reviewResponded November 30, 2012

Dear guest,

You are very kind to write such a review. Thank you so much. It's wonderful to read when a guest had a pleasant stay at the hotel.
We constantly strive to ensure the quality of the hotel is the best possible.

We look forward to welcoming you back soon for another stay.

Sincerly,

Reception
Orio

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Reviewed November 18, 2012

In summary: Great location, excellent service and a good night's sleep.

This hotel is located a five minute walk from Namba station which is the main central stop if you arrive from Osaka Kansai airport. I would recommend that people try and map out their route from the station to the hotel to make things as easy as possible; there are many exits at Namba station and just taking the wrong one can make for a long detour.

We arrived at 10am and were able to drop off our bags before checking in properly later. As the hotel is in the centre of town, it was really easy to wander around locally and grab some lunch before going back mid-afternoon.
We had a twin room, and as expected for Japan, space was minimal but perfectly adequate for a short stay. Comfortable beds, plenty of free toiletries, free green tea and free mineral water. It was great to have free wi-fi in the hotel, which is not just confined to the lobby area unlike some hotels we stayed in later on during our stay.
There is a Lawson convenience store opposite the hotel and if you need internet access outside the hotel, Starbucks proved to be the best place to use it. You need to sign up for a free account beforehand, so I recommend visitors to Japan sign up at starbucks.wi2.co.jp to get an account organised - it's free. We found that our UK mobile networks did not work in Japan atall and some days we appreciated having internet access while on the go for maps, etc.
On our second day we had problems finding an ATM that accepted non-Japanese debit cards. The place to go is 7-eleven convenience stores or 7-eleven ATM booths - one of which is in Namba Station, around the 'C' exits. A lot of bars and restaurants do not willingly accept non-Japanese credit or debit cards so cash is needed in Japan.
A recommended hotel.

  • Stayed: November 2012, traveled with friends
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    • Cleanliness
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1  Thank Adam_travelling
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
道頓堀ホテル, フロントデスク at Dotonbori Hotel, responded to this reviewResponded December 4, 2012

Dear Guest,

Thank you for choosing to stay with Dotonbori hotel.
We are sorry to could not use your mobile.
Your review will be assistance for other guest who watch our page of Trip Advisor.
Our hotel has built between many building.Therefore,it may be hard to find the hotel.
So, please let us know if you have any question or would like to get information.
We wiil give you clear answer then.

We are looking forward to next your visit.

Frontdesk:Sakamoto

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Dotonbori Hotel

Address: 2-3-25 Dotombori, Chuo-ku, Osaka 542-0071, Osaka Prefecture
Phone Number:
Location: Japan > Kinki > Osaka Prefecture > Osaka > Shinsaibashi / Nanba / Tennoji / South Area
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#13 Romantic Hotel in Osaka
#20 Best Value Hotel in Osaka
Price Range: $94 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Dotonbori Hotel 2.5*
Number of rooms: 116
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Also Known As:
Dotonbori Hotel Osaka

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