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Andrew M

Aircon does not work and very dirty

Review of New Osaka Hotel
1.0 of 5 bubblesReviewed Oct 30, 2018via mobile
Room is in the vicinity of shinosaka station. Room is very small and in poor condition (please refer to picture 1).
Air Con is not available even though they write it in their Agoda and other booking website.
We are planning to stay for 3 days and ends up only 1 day and have to cancel the rest 2 days of our stay.
Not going to stay here again.
Date of stay: October 2018
Trip type: Traveled with family
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9 - 14 of 346 reviews
Reviewed September 11, 2018 via mobile

Stayed in this hotel during our New Year vacation, just few steps from Shin Osaka Station. Very accessible if your on the move to different city in Japan, but its 5-10 mins away or 2 station from the city center. Hotel is a bit old but still clean and well-maintained. Staff are very accommodating though very strict to check-in time. Room area is bigger compared to the usual standard room but still same bed size. Very functional and clean, and well-maintained. Good option since area is quite. Convenient store at the other side of the road and a-lot of vending machine just outside the hotel.

Date of stay: December 2017
Trip type: Traveled as a couple
Thank Lhon_C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed August 6, 2018

A cozy and welcoming hotel close to Shin Osaka station, The hotel is quiet and air con was good in the rooms.
Wifi was fast. Staff were friendly and spoke adequate English.
The hotel is also located in a business district and there are several convenience stores and restaurants around in the surrounding blocks.
A good option if you are on a budget and need a good nights sleep.

Date of stay: August 2018
Thank Matt B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed June 6, 2018

True walking distance from Shin Osaka station. Location is perfect for those who want to use Shinkansen as part of your normal commute such as travel to Kyoto, Tokyo, or even Kobe as part of your trip so that you don't have to carry your luggages on regular train (which should be really troublesome)

Shin Osaka station got it all - many great restaurants, bento, supermarket, and starbucks

The hotel itself is clean. The room size is ok especially comparing to nearby hotel (MyStay is super small, for example).

Nothing wrong with the hotel and considered worth the money

Date of stay: April 2018
  • Trip type: Traveled with family
    • Value
    • Sleep Quality
    • Service
3  Thank lousifers
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 9, 2018

Simple business hotel with good staff. Cannot vote it as a four star hotel though.
Very close to Shin-Osaka station and was good for me as I reached the hotel late at night. Its good for businesses, would not rate it high for families. Not much for Children to do in the hotel.

Date of stay: March 2018
  • Trip type: Traveled with family
    • Rooms
    • Cleanliness
    • Service
Thank sourav2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Reviewed April 4, 2018

The best thing about this hotel is it’s location less than 5mins walk to Shin-Osaka Shinkansen station. Beyond that the hotel is a disappointment. The staff spoke hardly any English, there is no air-con so the room was stuffy, the hotel was old and dated. On the night we checked in our toilet bowl clogged and overflowed. A maintenance guy came to clear it but the problem still persisted the next morning. We highlighted it to the front desk on our way. When we returned in the evening they were still working on the problem. They said it would take another half an hour to complete. We asked to change to room on the same floor so as to minimize the hassle of the transfer. Not recommended for long term stay, only overnight stay if you need to be near Shin-Osaka station.

Date of stay: April 2018
Thank RubinaGan
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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