Convenient location in JR Shin-Osaka station. Twin rooms (1242 and 1243) had 2 nice single beds (with soft, comfortable linens) placed directly side-by-side, 1 small table, 1 massage chair, and a "wall unit" with TV, phone, clock, refrigerator that could only hold 4 half-liter bottles of water, and a small shelf with enough room for a very small amount of clothing. "Closet" area held our 2 suitcases (1 below and 1 above), and had a complementary room safe. There was less than 15 cm on each side of the beds, and about 25 cm at the ends of the beds for moving about the room. The two of us could not be in motion at once.
The bathroom was generous compared to the room. It was the length of the room, half bathroom/Japanese toilet, and about half shower. The walls of the bathroom were glass. Our view out of the shower was of the towers of Shin-Osaka, and light from outside could pass through to the inner room (unless you closed the blinds of the outer wall and pulled down the shades of the inner wall). In the evening the view was rather spectacular. There was a plastic stool in the generously-sized shower, making this the best place in the room.
Bathroom was stocked with good bath gel, shampoo and conditioner. In-room tea kettle and at-the-reception-desk tea bags (Lipton fruit teas, green tea, and an oolong black tea). Two complementary bottles of water daily (in the summer). There was a notice that window cleaners might be outside from 10-4 (remember the glass shower wall?) but we didn't see any.
My room was close to the registration desk and the first morning I was woken, twice, by what sounded like children running in the hallway.
Registration personnel spoke enough English to be helpful, and I never had to wait longer than a minute to be helped.
This is not a room to spend time in, but the location and the value were good. The hotel does not have a swimming pool. Many restaurants located in the train station below.
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