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Reviewed May 1, 2014

Needless to say, location is best value staying at Namba Oriential hotel. Just minutes walked to train station, big shopping mall, seafood market. Room is big comparing with other same grade of hotel. Free intenet with great speed. Staffs are helpful and nice. Since I booked superior room, it allow to check out at 12:00 pm, it gave me enough time to pack my luggage in my last day staying there. But if you book standard room, then you are required to do check out latest at 10:00 am, it is little bit early.

Overall, it is good hotel with reasonable price, I think i will choose it again when I visit Osaka next time.

Room Tip: Choose superior room if you don't want check out in early time
  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel
1  Thank Dicgel W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NambaOriental, Manager at Namba Oriental Hotel, responded to this reviewResponded May 2, 2014

Dear Guest,

Thank you for staying with us and sharing your wonderful review with other travelers on our TripAdvisor page!

It is more than grateful for us to know that you were able to take advantage of our location and our quality of service could meet your expectation.

Your laudatory comment about our service and staff has been shared with our team and it sure will help us to continually strive to improve the quality of our service.

Thank you once again and we look forward to welcoming you back in the near future.

Sincerely Yours,
Namba Oriental Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 28, 2014

Was in Osaka for a food trip and stayed at the Namba Oriental Hotel. It has a great location as it is near all the train and subway stops, all the best shopping places including my dear dear Takashimaya and lots and lots of food shops from ramen, yaki to chicken fries to my favorite killer soft serve ice creams.
The hotel is right beside a 24 hour macdonalds and lawson...how convenient can it be!!!
Rooms were big for japanese standards. No fuss, no extras ...wish there was a room safe and room wifi though. otherwise excellent value for money and really great location!

Room Tip: doesn't matter as all rooms look a like
  • Stayed: April 2014, traveled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
3  Thank catman38ph
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NambaOriental, Manager at Namba Oriental Hotel, responded to this reviewResponded May 2, 2014

Dear Guest,

Thank you for staying with us and your time to write a review on our TripAdvisor page.

It is our absolute pleasure to know that you were able to take advantage of our location and had an incredible trip in Osaka. 'Food trip' sounds very attractive by the way!

Also we appreciate the nice photos that you took and uploaded! Thank you very much. Your review and photos are so valuable and sure will be helpful for our future guests.

Thank you once again and we sincerely hope to welcome you back here again in the near future.

Sincerely Yours,

From all the staff,
Namba Oriental Hotel

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Reviewed April 24, 2014

Excellent location, close to the train stations, shops and restaurants. I was a bit concerned that the hotel will be noisy considering that it is literally inside the shopping area. It was exceptionally quiet. The hotel lobby is on the 3rd floor which is a bit odd and it is a bit stuffy. The room actually is better than the lobby area. The room is pretty spacious and bigger than I expected for a downtown location. The room is clean and modern looking and equipped with tea/coffee. The bathroom is also stocked with essentials and bath salt if you want to soak in the bath tub.

  • Stayed: November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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1  Thank Gracie-Oreo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NambaOriental, Manager at Namba Oriental Hotel, responded to this reviewResponded April 25, 2014

Dear Guest,

Thank you for choosing us your home away from home and sharing your experience on our TripAdvisor page. We're very glad to know that you were able to take advantage of our location and room facilities as well.

We look forward to the oppotunity to welcome you back again in the future.

Sincerely Yours,

From all the staff,
Namba Oriental Hotel

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 23, 2014

Book this hotel for the 2nd time I am in Osaka. This time I do have a few complaints to give. First our standard room looks neat and clean however, if you look underneath the beds some dirt were not cleaned thoroughly. The room is also warm and stuffy as the temperature cannot be turned below 24 C. I think it was centrally controlled. We were advised by the front desk the next day to just turn off the thermostat and open the window. This works good but the outside noise at night is annoying. We could hear cars moving and passersby at late night talking loudly. We were at the 6th floor. Location wise it is good but I think Umeda area is much better if you plan on travelling to Kyoto, Nara, and other places as it is more centrally located for the trains. The real good thing for this hotel is we got it at a decent price of $111 net per night so for the price, location and familiarity of the place it is quite good. Room size is just fine about 20 sq. mtr including the toilet already. It is quite small for most visitor but for Japanese hotels it is already quite good.

  • Stayed: April 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank bidaman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NambaOriental, Manager at Namba Oriental Hotel, responded to this reviewResponded April 25, 2014

Dear Guest,

Thank you very much for your time to write a review and sharing your experience with our future guests.

We deeply regret to read your disappointment and the inconveniences brought about during your stay. Your valued feedback is greatly appreciated and has been shared with our team to continuously upkeep the quality of our service.

Thank you for your review once again. We sincerely look forward to the opportunity to welcome you and your family back to Namba Orinetal Hotel on your next visit.

Sincerely Yours,

From all the staff,
Namba Oriental Hotel

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Reviewed April 18, 2014 via mobile

Our overall stay exceeded my expectation. Rooms were clean, bed was a little narrow than the usual and the staff was very accommodating with our requests.
Location is very accessible from the train station. You could easily spot the hotel thus walkable from Namba station from Kansai Airport via Nankai line.
There's restaurants left and right - perfect for foodie like me. Arcades and BIC (electronic heaven) around the corner! I'd definitely stay again in my next visit.

Stayed: April 2014
2  Thank Kattwalking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NambaOriental, Manager at Namba Oriental Hotel, responded to this reviewResponded April 23, 2014

Dear Guest,

Thank you very much for staying with us and taking your time to write a review on our TripAdvisor page!

It was pleased to know that our location, service and room facilities could meet your expectation. We're more than thankful for your laudatory comment since it surely encourages us to further improve the quality of the service we offer.

Thank you once again and we look forward to welcoming you back in the near future.

Sincerely Yours,

From all the staff,
Namba Oriental Hotel

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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