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Sheraton Miyako Hotel Osaka
Ranked #43 of 351 Hotels / Ryokan in Osaka
Reviewed July 15, 2013

Typical Sheraton level of hotel. Free computers downstairs near the lobby which is nice. Usual gift shop there as well.
Rooms are fairly spacious with a table that 3 can sit around comfortably as well as an adjacent soft chair. Did not feel cramped at all. Nice large bathroom with a combination tub/shower.
Free wifi in the room. Nice view from the upper floor.
The train station is literally next door with numerous shops and restaurants. We went to the Kinsetsu department store and went to the lowest level to their food section. There are groceries available but there were a ton of different things to pick up and eat at the hotel. No one will go hungry there. It was interesting to see a $80 cantaloupe along with a $40 mango.
In summary it is a very nice hotel and I would definitely stay here again.

  • Stayed: July 2013, traveled with family
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Thank RjessMMM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheraton_miyako_osak, お客様担当マネージャー at Sheraton Miyako Hotel Osaka, responded to this reviewResponded July 25, 2013

We are very happy to read that you had comfortable stay with us.
To offer more comfortable stay for the guest in our Hotel, we have free computers available in the Lobby, and free wi-fi service in the lobby, and all guest rooms.
We are very next to the station, department store, and many shops and restaurants, and we hope it also will be good advantage of staying our hotel for the guests.
We hope you will have a chance to visit Osaka, and stay here again near feature.

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408 - 414 of 1,438 reviews

Reviewed July 10, 2013

You enter on the street level but have to go up one level to the lobby. There is a bellhop ready and willing to help. The hotel has good access via subway, bus and taxi but doesn't have many sites really close by. It is a taxi 2200 yen and 30 minute ride to the hotel (the hotel doesn't offer any pick up service) Good food options. Clean and comfortable. No coffee maker but hot water for tea and instant coffee. All in all not bad value for the whole package.

  • Stayed: July 2013, traveled with family
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1  Thank Chaperoneguy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheraton_miyako_osak, お客様担当マネージャー at Sheraton Miyako Hotel Osaka, responded to this reviewResponded July 23, 2013

Thank you very much for taking your time to post your review.
Our sincere apologies for that it was difficult to find the way to the front desk and lobby.
Our guest service staff are pleased to help with escorting the guests to the front desk and with carrying the luggage.
We are sorry that coffee maker is not provided in our guest rooms. As you may have found in your room Japanese green tea is
provided in all rooms so we hope our foreign customers can experience Japanese way of welcome guests by having it in room.
Good access, good location, are the strong points of our hotel. We hope you had a enjoyable time in down town Osaka.
We look forward to welcoming you back to Sheraton Miyako Hotel Osaka for your next vacation in Osaka!

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Reviewed July 9, 2013

We only had 20 hours in Osaka but this hotel helped us make the best of them. We never did find out way by train from Osaka's main station but the taxi ride was not too long or expensive and we had better luck with the airport bus the next day. We had a large, comfortable room with a good outlook city and great bathroom, and the concierge directed us by train to Osaka Castle while we awaited check-in. All staff we encountered were friendly and helpful. My husband and son enjoyed the pool (for a price, as in many Japanese city hotels), and that night it was a quick walk to the wonderful lanes that line the river -- a vibrant scene with lots of lights, shops and restaurants. The hotel is not new or stunningly modern but is priced accordingly. Osaka seemed like a great town and I would be likely to stay at the Sheraton Miyako again if I returned.

  • Stayed: July 2013, traveled with family
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Thank aussiesinspain
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheraton_miyako_osak, お客様担当マネージャー at Sheraton Miyako Hotel Osaka, responded to this reviewResponded July 23, 2013

Thank you for your recent stay and sharing your experience.
We are delighted to hear that you enjoyed your time with us although your stay was not too long this time.
It is very good to know that you made the best use of our hotel’s location to get to the down town and to the airport.
We imagine that the area that you mentioned is Dotonbori (with the sign of Glico running man) which has iconic scenery of Osaka.
As you may have experienced, you can take a walk to get there about 20-30 minutes or take a taxi for 5 minutes (or 5 minutes by train).
Our hotel has good access to other touristic areas in Kansai and they should attract you a lot as well so we hope that
we have the opportunity to welcome you back at our hotel and spend a few more nights in our city!!

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Reviewed July 6, 2013

This hotel will probably but now "wow" you, but has many strong points starting with transportation. The KIX limousine bus stops right at the hotel and runs every 30 minutes. Vey easy to time your departure or arrival from the airport. Large subway station next door and easy connections around Osaka. Downtown and Dotonbori are several stops away on one line.

Breakfast is fairly typical for Japan, nothing that will overly impress but everything that you would normally expect. The lounge was only open one night that I was there and I have to say that this was a bit substandard, the size of two hotel rooms with only packaged snacks and nuts during the happy hour.

Rooms are not bad for Japan, but not very up to date. At least the air conditioning works well and you can set your room as cool as you want. All staff are very helpful, courteous and knowledgeable.

The price is very reasonable for a major chain in a central location of a city in Japan. I would definitely stay here again.

  • Stayed: July 2013, traveled on business
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Thank rs88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheraton_miyako_osak, お客様担当マネージャー at Sheraton Miyako Hotel Osaka, responded to this reviewResponded July 23, 2013

We would like to express our sincere gratitude for taking your time to share your experience on your recent stay at Sheraton Miyako Hotel Osaka.
We are happy to hear that you could make the most the best of the hotel’s location.
On the contrary, we are sorry that club lounge was not up to your expectation.
Since the space is limited we will try our best to improve the service and the menus.
Regarding guest rooms we have been renovating floor by floor. We hope we can provide you the newest room type on your next opportunity.
Thank you very much for your compliments on the attitude of our staff.
We will pass on your valued comments among our teams.
Again thank you for your feedback and we look forward to welcoming you back in the near future!

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Reviewed July 3, 2013

The good thing about staying at a SPG group hotel is, that they most of the time will provide free upgrades to their members, which is a big plus point.
The room i got was a little dated, but was really spacious compared to most of the other hotels in Japan. The room is clean and the bed was comfortable.
The best thing about this hotel is the location, it is just next to a shopping center and the train station, which is just a few stops to all the other attractions. It also has a airport shuttle service on the ground floor for a fee, which makes it very convinient as guest do not need to find other means of transportation to and from the airport.

  • Stayed: May 2013, traveled with friends
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1  Thank Gary O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheraton_miyako_osak, お客様担当マネージャー at Sheraton Miyako Hotel Osaka, responded to this reviewResponded July 23, 2013

We want to express our sincere gratitude for sharing your experience and your loyalty toward SPG membership program.
We are delighted to hear that our room and bed could provide you a comfortable rest.
We are happy to hear that you could make the best use of the location including walking around the shopping mall by our hotel and limousine bus service to the airport.
We will continue making an effort to enhance our services and provide the maximum satisfaction for the all member levels of SPG program and of course non members as well.

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Reviewed June 30, 2013 via mobile

We arrived early and super tired. The front desk lady recognized our SPG status and checked us at 8 am. Wow, a big plus. The room itself is a little bit dated as expected but well maintained up to Sheraton standard. Service and hotel cleanliness are also fantastic.
The hotel is conveniently located upstairs of one railway and one subway station. Good for tourists. There are also several delicious and cheap local restaurants near the hotel. Definitely worth a try.
The down side is no complimentary bottle water in the room. I guess it was unusual?

  • Stayed: June 2013
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Thank Alfred_NG_119
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheraton_miyako_osak, お客様担当マネージャー at Sheraton Miyako Hotel Osaka, responded to this reviewResponded July 10, 2013

Thank you for your recent stay and sharing your experience of staying at Sheraton Miyako Hotel Osaka.
It is our great pleasure to hear that we could provide you a room upon your early arrival.
Thank you for your compliments on the cleanliness of our guest rooms.
We have finished latest refurbishment this year and plan to continue other floors as well.
It is delighted to hear that you could make the best of the hotel’s location for your sightseeing and experiencing the local food.
We feel regret that bottled water is not complimentary yet in our hotel.
We will raise your opinion to our management team and see whether we can make any progress on this service.
Again thank you for your time to post your review and hopefully we will have another chance to welcome you back near future.

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Reviewed June 29, 2013

We stayed in this hotel in June and spent there 4 days.
The hotel has great location. It is two steps away from Kintetsu and Subway lines. It has very spacious rooms and comfortable beds, plentiful breakfasts and friendly english-speaking staff.
Every day we foud the rooms carefully cleaned.
We always got detailed advice at the reception desk about places to visit in and even outside Osaka. This way we decided to visit Kobe and have very ggo time there.

  • Stayed: June 2013, traveled with family
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1  Thank Irvart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
sheraton_miyako_osak, お客様担当マネージャー at Sheraton Miyako Hotel Osaka, responded to this reviewResponded July 10, 2013

We want to express our sincere gratitude for staying with us and sharing your comment.
The location is one of the top listed reasons that our customers choose our hotel – directly connected by limousine bus from both domestic and international airports and to the railway and subway stations.
We are delighted to hear that our guest service and front desk team could help you with showing access in Osaka and provide information for sightseeing in Kansai area.
Hopefully rest of your stay in Japan became one of the best memories in your life.
Thank you very much for your compliment about cleanliness of our rooms.
Let us share your comment with our housekeeping staff.
We sincerely hope that we have the opportunity to welcome you back to our hotel near future.

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Additional Information about Sheraton Miyako Hotel Osaka

Address: 6-1-55 Uehonmachi, Tennoji-ku, Osaka 543-0001, Osaka Prefecture
Location: Japan > Kinki > Osaka Prefecture > Osaka
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#43 Business Hotel in Osaka
Price Range: $90 - $340 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Sheraton Miyako Hotel Osaka 3.5*
Number of rooms: 579
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Also Known As:
Sheraton Osaka
Osaka Sheraton

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