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“OK but was expecting more”

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Hyatt Regency Osaka
Ranked #22 of 298 Hotels / Ryokan in Osaka
California
Level Contributor
35 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
“OK but was expecting more”
3 of 5 bubbles Reviewed April 9, 2013

There are many nice things in this hotel but unfortunately I didn't get a very nice room. The room was dated and the pillows were too thin and soft. (I didn't sleep well for 3 days) The shuttle bus service to Osaka station was great. The sky lounge on 28th was also lovely where you can get a drink with good view. Compare to Tokyo Regency Hyatt this was a bit of disappointment for me.

  • Stayed March 2013, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mich2002
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,067 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (52)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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English first
New York
Level Contributor
23 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed April 1, 2013

Hyatt Regency Osaka is a huge hotel, next to the exhibition center, but is far from the city centers such as Namba area or Osaka Station/Omeda area. The hotel provides half-hourly free bus shuttle service from the hotel to Osaka Station; the journey takes about 30 minutes. Alternatively, you can take tram or subway from the hotel to other tourist attractions. The stations are very near from the hotel and definitely within walking distance. If you are looking for a hotel in the city center where the crowds are, then perhaps you do not want to choose this hotel. Though the location is a bit off, there is a huge mall with plenty restaurants in it right across from the hotel. You just need to factor in the room charge, distance, and your other preferences into the equation, as the location is not necessarily as the negative factor in this case, because the hotel offers an excellent breakfast, huge room, and other comfort factors.
One important note: there appears to be a thin roof separating one room from another room above it, so you can hear foot steps coming from the room above our room. If you need to be well rested, you might be disappointed, especially if there are kids staying in the room above yours. The positive areas are: this Hyatt staff are great; they really want to help you. They offer good selection of breakfast buffet. And, it has a beautiful lobby. Comparing with other Hyatt properties and staff in other countries, especially with the Grand Hyatt in New York or in Taiwan or in Beijing, this Hyatt Regency staff and property are above overall Hyatt standard, puting those Grand Hyatt properties to shame. Please remember that this property is only a Hyatt Regency.

Room Tip: Definitely ask for a room that has thicker ceiling or roof as you can hear footsteps from some rooms...
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  • Stayed March 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ArbutusCa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phnom Penh, Cambodia
Level Contributor
147 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
4 of 5 bubbles Reviewed March 21, 2013

Do not know if it is well located since we left hotel early and back hotel in evening and spent the rest of time there. I just need room with Internet :-)

Excellent breakfast & dinner. Room hug with big bathroom.

  • Stayed March 2013, traveled with friends
    • Value
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EurasieTravelAsia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Shanghai
Level Contributor
81 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
5 of 5 bubbles Reviewed March 17, 2013

First of all, I think it is redicilous to complain about the location of this Hotel. Everybody who is smart enough to use TripAdvisor should be smart enough to use GoogleMaps. Fact: This Hotel is not in the City Center. But its not supposed to!!! I was there for a Business trip since I had to attend an exhibition at the Osaka Intex Exhibition Area. It is 100m away, literally 2 min by foot! So for that, its perfect! There are Shuttle buses (free) going to the city center every 30min. Apart of that: A Hyatt!
Great staff, very attentive, nice rooms, outstanding FnB outlets... The whole Hotel is a bit dated but not worn down. Absolutely worth the money but if you want to stay downtown, this is the wrong Hotel. which doesnt mean it has a "bad location". When on Business, I will be back!!!

  • Stayed March 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Sebastian_Schmitt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manitowoc, Wisconsin
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed March 12, 2013

I've stayed at this hotel 4 times and I love it. Staff was fantastic. Very helpful! Breakfast was fabulous! They even remembered us from previous visits and brought the correct coffee and made our omelets the as we liked them from before. Ate at 2 of the restaurants downstairs and loved both of them.
Hotel was quiet! Almost scary quiet! Rooms were perfectly clean and beautiful. Staff was very respectful and helpful. One even walked me to the store to find snacks for the room! He even opened the door at the store!
Shopping was across the street. There is a skywalk. There was an over abundance of restaurants and places for snacks. Stores galore.
Yes, you have to take a shuttle to the JR station. So a half hour to see the city! Aren't you there to see it all? There was shopping and restaurants down there too. You just have to walk around and look!
Took a taxi to the aquarium! That was awesome. There was a mall there also. Some street performers too. Fun day!
And took the subway to Osaka castle. That was a bit of a walk but was awesome to see the view!
Love this hotel.

Room Tip: Ask for the tub and shower to be separate. Then you get a nice soaking tub.
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  • Stayed April 2012, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank Mkwalker213
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mount Vernon, Ohio
Level Contributor
62 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
4 of 5 bubbles Reviewed March 11, 2013

Great hotel for business travelers. If you want to party at night, look for something else. The dining experience is great, and they have a wonderful bar with a great view. Rooms are clean and spacious, with good internet service. Service is at it’s best, but again, the location is for business travelers only, not really a party of family oriented location.

  • Stayed May 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tony-deWit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
Level Contributor
15 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed December 27, 2012

The Hyatt regency in Osaka is fabulous. It is only 20 mins out of Osaka central and there is a shuttle which runs regularly in and out of town. The facilities are just great and the rooms are great, clean, quiet and well serviced. My son works at universal studios in Osaka and this hotel worked beautifully for me to visit him and get to tenpozan where he loves. I would stay here again for sure.

Room Tip: My room was on floor 13. Really good
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  • Stayed December 2012, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Animalsforever
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hyatt Regency Osaka

Property: Hyatt Regency Osaka
Address: 1-13-11 Nanko-Kita, Suminoe-ku, Osaka 559-0034, Osaka Prefecture
Phone Number:
Location: Japan > Kinki > Osaka Prefecture > Osaka > Bay Area / Bentencho / Yodoyabashi / Hommachi / Tanimachi / Kyobashi
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Spa Hotel in Osaka
#14 Luxury Hotel in Osaka
#22 Family Hotel in Osaka
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Hyatt Regency Osaka 4.5*
Number of rooms: 480
Reservation Options:
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Also Known As:
Hyatt Regency Osaka Hotel Osaka
Osaka Hyatt Regency
Hyatt Osaka

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