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“Pleased we picked the Crowne Plaza”

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ANA Crowne Plaza Osaka
Ranked #33 of 333 Hotels / Ryokan in Osaka
Certificate of Excellence
Reviewed June 11, 2013

We stayed for one night in April 2013 before a flight out of Kansai Airport. The choice of hotels in Osaka is vast and we took a long time trying to decide which one to plump for but agreed that we had made the right choice in picking the Crowne Plaza. The hotels location is very convenient – as other reviewers have indicated the hotel offers a free shuttle bus service from Osaka JR station, which is very useful, and it’s only about a 5-mins walk to the nearest metro station. We stayed in a standard double room which was large, and very light and bright with floor to ceiling windows. The choice of relaxing teas and warming eye masks in the room were very welcome! If you don’t want to take the hotel breakfast, there are several convenience stores nearby which stock plenty of breakfast items and the room comes with tea and coffee making facilities. All the staff we encountered were friendly and helpful; we were particularly thankful for the late check-out they offered on our last day. Taking the airport limousine bus is easy; the hotel concierge booked our tickets for us and it’s a quick hop on the hotels shuttle to the airport limousine stop. We left early evening on a Sunday to get to the airport which took about 50mins. Overall, a very good hotel, reasonably priced given the above and we’d stay again.

  • Stayed: April 2013, traveled as a couple
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Thank Hampshire32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed June 5, 2013

Extremely good in terms of food, rooms, location and service. In fact nothing is too much trouble for the staff who take courtesy to a new level. The club lounge is excellent with a superb breakfast included and a long happy our in the evening with some outstanding snack and a good choice of drinks. The best IHG hotel I have stayed in.

  • Stayed: May 2013, traveled on business
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2  Thank george556
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 3, 2013

We stayed here in May 2013 only for one night but were disappointed that we couldn't stay for longer!

Rooms are of a Very high standard, bathroom lovely, bed was big and all very clean. It really is a Beautiful hotel. Staff were polite, I'd say a lot less English speaking than the other cities we had visited, so I felt bad for not knowing more Japanese.
We had a club room and made use of the facilities, drinks in the evening, cake in afternoon Etc..
The club was pretty average, not the best, not the worst..couldn't help but feel that a better room could have been assigned, preferably one with a view but it was nice all the same.

The one fault that we had, was that the shuttle bus left for the airport from another hotel so took well over an hour and a half in total. We were advised to leave before 6am and no breakfast was possible. We had obviously paid for this so it was disappointing and a little frustrating.
I'd definitely stay here again if we re- visited Osaka.

Room Tip: Club rooms are well worth the extra money...can strongly recommend President Chibo restaurant which...
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  • Stayed: May 2013, traveled as a couple
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1  Thank Gateau99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 2, 2013

The services of hotel staffs at ANA Crowne Plaza's was very impressive. Check-in and check-out was very fast; all concerns were handled very well; each and every staffs from the front desk, guest relations, housekeeping, shuttle bus drivers and managers were very polite, courteous, very well-mannered and helpful. Communication was never a problem as they all speak English. The hotel rooms assigned to our family was very spacious. We were provided with adjoining rooms without any hassle. A mini walk-in closet is what we like most in our rooms. Toilet and bath was very clean with generous replenishment of amenities. Daily newspaper was also provided in each room. Shuttle bus to and fro Osaka station is one of the facilities that makes ANA Crowne more favorable compared to other hotels. The transportation service allowed us to travel across cities without any hassle. Overall, our next stay in Osaka will definitely be at ANA Crowne again. Thank you ANA for making our stay a very relaxing one.

Room Tip: Adjoining Rooms are available for family travellers.
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  • Stayed: May 2013, traveled with family
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2  Thank MrsGemLim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 28, 2013

I spent one night at this hotel before leaving Japan.

GOOD:

It was close to Osaka Station and a free shuttle to the hotel was great. We arrived early and couldn't check in yet so we hit the city. The concierge got us setup with some massages later that day which was wonderful. The room was good size and the bathroom was fantastic. It was huge.

Later that night we wanted to try okonomiyaki and the concierge sent us to a great little place.

BAD:

Really nothing. It was a great hotel and would definitely return.

  • Stayed: May 2013, traveled with family
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1  Thank ScottW32
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 26, 2013

- Stayed with family last May 14-18. Booked 2 deluxe rooms with extra bed.
- Reception staffs were very courteous and helpful
- Check in was a breeze
- Rooms are spacious enough
- Beds are comfortable
- Location is quite a distance from the train station, but the hotel provides free shuttle to and from JR Osaka Station every 30 minutes
- The hotel arranged our luggage transfer to Tokyo 1 day before we depart Osaka
- Overall a very good hotel, definitely had a pleasant stay

  • Stayed: May 2013, traveled with family
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Thank traveler9011_13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 23, 2013

We booked the hotel with some discount cause a friend works for Intercontinental group. So the price is acceptable compare with the other 5-star hotels in either Namba or Osaka station area.
Frankly speaking, the location of the hotel is not quite convenient. 10-15 minutes by car to Osaka station, 5-10 minutes walking distance to the nearest Metro line. So this is the most we concerned before booking it. However, the hotel provides shuttle bus between Osaka station and the hotel every 30 minutes. We stayed two nights and used the shuttle bus more than 5 times i think. And walking to the nearest Metro station, you have to cross the river and walk two blocks. Not very farawary, and you have some nice historical building to visit.
The room is quite spacious, clean and well maintained.
We loved the hotel and maybe will take it again next time.

  • Stayed: April 2013, traveled with friends
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Thank waterlilygao
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about ANA Crowne Plaza Osaka

Address: 1-3-1 Dojimahama , Kita-ku, Osaka 530-0004, Osaka Prefecture
Phone Number:
Location: Japan > Kinki > Osaka Prefecture > Osaka
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#12 Spa Hotel in Osaka
#17 Business Hotel in Osaka
#20 Luxury Hotel in Osaka
#28 Romantic Hotel in Osaka
Price Range: $133 - $405 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — ANA Crowne Plaza Osaka 4*
Number of rooms: 478
Official Description (provided by the hotel):
ANA HOTEL OSAKA made a brand new start as ANA CROWNE PLAZA OSAKA on 1st October 2008.ANA Crowne Plaza Osaka is located in the central of Osaka, known as a city of water, and is overlooking Dojima river. Very convenient for visiting both on business and entertainment purposes. Yodoyabashi is one of the leading streets for office buildings and Kitashinshi is one of the best places for socializing. Our location is indeed a great base for discovering and exploring Kobe, Nara and other Kansai regions.With our utmost confidence, our luxurious and specious guest rooms consist of four categories: Suite rooms on 24th floor, Club rooms on 22nd and 23rd floors, Upper rooms from 19th throughout 21st floors, and Regular rooms from 7th throughout 18th floors. All guest rooms are based on quality bed linen, luxury duvet sets and complimentary high speed internet access. Newly appointed executive Club Floors in summer 2008, all club rooms are accessed with room card keys for upgraded security. Breakfast, afternoon tea, and cocktail time could be spend exclusively at Club Lounge during a stay along with a privilege as business support. ... more   less 
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Also Known As:
Ana Crowne Plaza Osaka Hotel Osaka
Crowne Plaza Osaka
Osaka Crowne Plaza

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