I am staying at this hotel now. If you have decided on this hotel because it has fitness facilities which your family wishes to use then think again unless you have the budget to pay. The management will not allow use of any fitness facilities including the pool to anyone under 20 years old and you have to pay about USD 60 per person. This is not advertised on the website or advised on booking and paying on check in. We specifically booked this hotel as it has a pool & tennis courts and have been unable to use it with our seven year old twins. We travelled back a day earlier from Kyoto so our family could use these facilities.
You also have to pay an additional fee for walking into the fitness centre to have a massage( unheard of in Asia). So instead you can have the massage in your room fully clothed on the bed! There is a choice of one type of massage. No spa menu.
The bar would not allow my husband and children to have a drink in the bar as they were under 20 years old. This is not a family friendly hotel. If your looking for positives ask for a renovated room, these are a good size, comfortable beds but if you dont smoke make sure you ask for a non smoking room as the hotel has many rooms and corridors where guests smoke heavily. Disappointing.
If your looking for help with airport transfers there is no bus from the hotel to the airport. You can take the hotel shuttle bus to the train station, change , walk 5 minutes and then get another bus from the train station to the airport. I get the impression tourists aren't important to the Imperial Hotel. The private hire cars cost a small fortune.
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- Also Known As:
- Osaka Imperial Hotel