Overall, this hotel was comfortable to stay in, conveniently located and highly recommended for those travelling with young kids, as the limousine bus that departs from the Kansai airport stops just at the hotel. So it saves you from the hassle of dragging heavy luggage and taking the over-crowded trains.
1. Location
The hotel is about 50mins away from the Kansai airport by the limousine bus. It's in close proximity to Yodobashi Umeda, Osaka Station, Umeda Station, Daimaru and Mac Donalds. Being in the central area, expect lots of people & crowds.
2. Convenience
Awesome place as it was just a stone's throw away from convenience stores like Asnas, which we frequented like almost daily, to get our breakfasts, mineral water or snacks. And you don't have to travel by subway or train to get to this hotel. The limousine bus takes you straight here.
3. Economical room rates
We stayed a total of 6 nights and paid about 11,000yen per night, which was considered to be very reasonable for accommodation in Japan. we checked out on the 5th day, went to the countryside, leaving our luggage with the hotel concierge. And then checked back into the hotel for a last night. We decided to upgrade to a bigger room, which was only about 2,000yen extra.
4. Service of concierge & reception
Being in Japan where the service standard is known to be impeccable, the hotel service was great and things we requested for like, extra towels or pillows, were attended to promptly. Checking in and checking out was a breeze. Done in like 10mins max. Trust me, I've stayed in hotels where the checking in and out were a disaster.
5. Comfort & space constraint
The hotel was clean and comfortable to stay in, except that the rooms in this hotel were known to be very cramped. I had expected it but was taken aback to see how really cramped it was. We stayed in the twin room, which had 2 beds and with 2 huge luggage bags, we hardly had decent space to walk around. The room ended up pretty cluttered as we had lots of bulky winter jackets draped all over the chairs and beds. Room was very warm but perfect for us, as my kids, 5 and a 7yr old were with us and could stay warm after a chilling day out. On our 2nd check-in, we upgraded to a slightly bigger room and it was just awesome. We should done this right from the start. So much more spacious and comfortable.
6. Wi-fi connection
Hotel provided us with a router where you had to key in the password and internet connection was great. So whenever we were back in the room, we had complete internet access and could stay in touch.
6. Food
Can't comment on this as we did not have breakfast included in our stay.
There was a lovely restaurant just at the hotel lobby and the cakes and pastries looked really tempting though.
Overall, a really pleasant comfortable stay with this hotel. If you are travelling with young kids, go for the slightly bigger room, which has 3 beds and a small coffee table area.