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“Wonderful location and environment” 5 of 5 bubbles
Review of Swissotel Nankai Osaka

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Swissotel Nankai Osaka
Ranked #8 of 296 Hotels / Ryokan in Osaka
Certificate of Excellence
Boulder, Colorado
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Wonderful location and environment”
5 of 5 bubbles Reviewed May 3, 2013 via mobile

We loved this hotel: comfortable room with view over Osaka downtown, outstanding breakfast, fitness facility, friendly and kind personnel, elegant lobby and shops. The hotel is located over the subway, railway and the express train tomOsaka airport, and few steps from the heart of Osaka. Great quality-cost ratio.

Stayed April 2013, traveled as a couple
Helpful?
Thank LuisaColorado
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ch_Schaufelbuhl, General Manager at Swissotel Nankai Osaka, responded to this review, May 8, 2013
Dear Guest, thank you very much for your kind feedback and for making Swissôtel Nankai your home away from home in Osaka. We are very pleased to read that you love our hotel with the comfortable room and great view over Osaka, the outstanding breakfast, our fitness facilities and the friendly and kind colleagues which provide always a service with Passion for Perfection. Hopefully you will have the chance returning to Osaka one day and that you will stay with Swissôtel Nankai again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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3,040 reviews from our community

Traveler rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (240)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Turkish first
  • Any
English first
Shanghai
1 review
5 of 5 bubbles Reviewed May 3, 2013

this hotel is very comfortable snd neat, location is good especially conviniet to take subway downstairs and walk to the city center. Staffs are friendly and helpful. I would highly recomend this hotel for visit in Osaka.

  • Stayed May 2013, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Swissotel

Helpful?
Thank Cong D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ch_Schaufelbuhl, General Manager at Swissotel Nankai Osaka, responded to this review, May 8, 2013
Dear guest, thank you very much for making Swissôtel Nankai your home away from home during you stay in Osaka. We are thrilled to learn that the services from our “friendly and helpful” team members and our convenient location enabled you to have a comfortable stay. Thank you very much once again for your kind comment and we are certainly looking forward to welcoming you back to Swissôtel Nankai Osaka for another exceptional stay.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore
Level Contributor
49 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
4 of 5 bubbles Reviewed May 1, 2013 via mobile

The good:

Very good location.

Service was top notched. Wang (at concierge) was very helpful with directions to places of interest, food recommendations and making reservations.

We never spoke or saw the housekeeping staff but on their first clean on the room, they noticed we had a baby and they proactively brought baby amenities!! Very attentive!!

We requested for early check in and they accommodated. We got our room at 11:30am, a godsend after a red eye flight with a baby. They even had macaroons in the room for the hubby's birthday. Bed was good too!

The can be improved - and I'm nitpicking here:

Junior suite was smaller than I anticipated, and the placing of the furniture seemed odd as there was dead space in the living room. Suite wasn't outstanding. It wasn't bad by any means - just normal. But I suppose smaller rooms are to be expected in Japan.

Toilet paper was very thin (think it was 1-ply)! That was unexpected for a hotel of this class.

Room wasn't fully carpeted. They had large rugs, which were nice and soft, at the sitting area and bedside though.

  • Stayed April 2013
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Meg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ch_Schaufelbuhl, General Manager at Swissotel Nankai Osaka, responded to this review, May 2, 2013
Dear Guest, thank you very much for your review and that you made Swissôtel Nankai your home away from home while staying in Osaka. We are very happy to hear that you had a good stay with us and that you were able to experience out Service with Passion for Perfection by our team. We take note as well on your comment about the Junior suite. This suite was actually just completely renovated and we improved on the size of the room as it was even smaller before and we were trying to maximize the space we had available. We hope that we can welcome you and your family back to Osaka and that you will stay with Swissôtel Nankai again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rimons
1 review
5 of 5 bubbles Reviewed April 30, 2013

Very good service, very good room, very good location.
The service is always very good, the room are very confortable and the hotel is just above the Nankai Station that allows you to move easily in Osaka with shopping all around and underneath.
This hotel is my place whenever I come to Osaka.

  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Swissotel

Helpful?
Thank Anthony E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ch_Schaufelbuhl, General Manager at Swissotel Nankai Osaka, responded to this review, May 1, 2013
Dear guest, thank you very much for posting your review and choosing Swissôtel Nankai once again during your stay in Osaka. We are very glad to learn that you were satisfied with the services, rooms and the location of our hotel. Your kind comment is highly appreciated and will be assuredly a great motivation for our team members who serve guests with “our Passion for Perfection.” We are sincerely looking forward to welcoming you back to Swissôtel Nankai Osaka for another exceptional stay.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jakarta, Indonesia
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed April 28, 2013

The hotel is located only a few mins from Doutonbori a.k.a. Osaka's famous 'food street' & Shinsaibashi. The railway transit is right underneath the hotel & underpass access to various dept stores (e.g. Takashimaya). Well worth the value & convenience :)

  • Stayed December 2012, traveled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank wdytntr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ch_Schaufelbuhl, General Manager at Swissotel Nankai Osaka, responded to this review, April 29, 2013
Dear guest, thank you very much for making Swissôtel Nankai your home away from home during you stay in Osaka. We hope that our convenient location to various sightseeing areas and public transportation made your stay more enjoyable. We sincerely look forward to welcoming you back again in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Singapore, Singapore
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 bubbles Reviewed April 28, 2013

Get down at Namba Subway station and bingo u r there from exit 4. The window overlooks the famous DOTONBORI tourist spot and its 5 minutes walk. For going to Kansai International Airport , Rapit Airport Port express access is there through 3rd floor of hotel itself. The sky restaurant@ top floor serve sumptuous breakfast. (take some time to enjoy the sky view which I did not due to hurry) I was time pressed and the great location helped me a lot.

  • Stayed April 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ABHISHEK_2836
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ch_Schaufelbuhl, General Manager at Swissotel Nankai Osaka, responded to this review, April 29, 2013
Dear guest, thank you very much for your feedback and staying at Swissôtel Nankai Osaka. We are pleased to read that our convenient location and the services from our team members were satisfactory to you. In addition, we are very glad to hear that you enjoyed our breakfast at Tavola 36 with the scenery from the top floor of our hotel. We would like to express our appreciation once again and we are truly looking forward to welcoming you back again to Swissôtel Nankai Osaka in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mandaluyong
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed April 25, 2013

Everytime my family & I travel abroad i always booked in swissotel as much as possible bec. of their location, accessibility in transportation & especially they have the cleanest rooms & best service

  • Stayed April 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Review collected in partnership with Swissotel

Helpful?
1 Thank Wanda Michelle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ch_Schaufelbuhl, General Manager at Swissotel Nankai Osaka, responded to this review, April 28, 2013
Dear Guest, thank you very much for your review and that you made Swissôtel Nankai your home once again while visiting Osaka. We are very happy to read, that you think our services are the best and our rooms are the cleanest. Guest satisfaction is always very important to us and therefore we greatly appreciate your kind comment. Hopefully you can visit Osaka again in the near future so that we can welcome you back again for another pleasant stay in Swissôtel Nankai.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Swissotel Nankai Osaka

Property: Swissotel Nankai Osaka
Address: 5-1-60 Namba, Chuo-ku, Osaka 542-0076, Osaka Prefecture
Phone Number:
Location: Japan > Kinki > Osaka Prefecture > Osaka > Shinsaibashi / Nanba / Tennoji / South Area
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Business Hotel in Osaka
#4 Family Hotel in Osaka
#4 Romantic Hotel in Osaka
#7 Luxury Hotel in Osaka
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Swissotel Nankai Osaka 4*
Number of rooms: 548
Official Description (provided by the hotel):
Swissotel Nankai Osaka is a five-star luxury hotel ideally located in the heart of Namba, Osaka’s most exciting entertainment, shopping and dining district. The hotel sits above Namba station and is the only Osaka hotel that offers a direct link to Kansai International Airport with the Rapid Express Train taking just 30 minutes door-to-door. The nearby subway serves as a convenient mode of transportation to many of the popular tourist destinations such as Kyoto, the ancient capital of Nara and the picturesque Kobe. ... more   less 
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Also Known As:
Swissotel Nankai Osaka Hotel Osaka
Swissotel Nankai Hotel Osaka
Osaka Swissotel Nankai Hotel

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