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“Lots to see and do”

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Swissotel Nankai Osaka
Ranked #9 of 307 Hotels / Ryokan in Osaka
Certificate of Excellence
Manila
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Lots to see and do”
Reviewed March 15, 2013

Stayed with a family of four for 5 nights. Room was a good size for a family and location in Nankai was very convenient with restaurants and shopping within easy walking distance. Kids' bathroom amenities were a big hit. Restaurant at the top of the hotel has stunning views and a great breakfast buffet (expensive if not included in your roomrate already). The hotel's "cheat sheets" on how to get to various city attractions with detailed instructions on which train/subway routes to take, walking times, etc. were incredibly helpful.

  • Stayed February 2013, traveled with family
    • Value
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Helpful?
4 Thank globefamKL
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ch_Schaufelbuhl, General Manager at Swissotel Nankai Osaka, responded to this review, March 18, 2013
Dear Guest, thank you very much for staying at Swissôtel Nankai during your visit in Osaka. We are very happy to hear, that you and your family had a pleasant stay and that the information we provide to our guests are helpful to get around easy and see all the fantastic attractions in and around Osaka. Hopefully you will have the opportunity again returning to Osaka and that you will stay with Swissôtel Nankai again.
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3,143 reviews from our community

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Traveler tips help you choose the right room.   Room tips (256)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
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English first
Beenleigh, Australia
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed March 14, 2013

Right on the train line, short walk to all of the Osaka Loop and regional tracks, 45 mins via standard train to Kyoto, Great facilities, very friendly staff with an excellent command of English, very helpful in providing maps, directions, ETC. Concierge service very impressive, and located directly on top of a Japanese Travel Agency full of extremely helpful staff to recommend sights, organise travel ETC. As always I recommend the JR rail pass (only available in Australia and other countries) before you go to get all over Japan from the comfort of the JR Shinkansen system!

Oh, and the best Ramen bar I've ever eaten at just across the road!!

Room Tip: Not a bad idea to pay a little extra for the next size room up, as the smaller ones are a bit cosy.
See more room tips
  • Stayed April 2012, traveled as a couple
    • Value
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Helpful?
3 Thank Joel M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ch_Schaufelbuhl, General Manager at Swissotel Nankai Osaka, responded to this review, March 18, 2013
Dear Guest, thank you very much for making Swissôtel Nankai Osaka your home away from home while travelling in Japan. We are very happy that you enjoyed our friendly and impressive service with an excellent command of English from our colleagues. We certainly hope to welcoming you back to Swissôtel Nankai should you return back to Osaka.
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London, United Kingdom
Level Contributor
20 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed March 11, 2013

LOCATION: Part of Osaka Namba Nankai station complex (though as soon as you enter the hotel it is immediately very quiet and peaceful). Easy access to the subway (Midosuji line to Shin-Osaka for Shinkansen). Walking distance to Dotonbori etc.

FACILITIES: Swiss Advantage Queen room. Good sized room with exceptionally comfortable bed (best during my time in Japan), a wide pillow selection, and very nice provided silk pyjamas (not something that would usually interest me - but these were great)! The reception and concierge services were laudable, with English language proficiency being high. The drawbacks I would highlight would be the very limited number of TV channels for an international hotel chain, that the towels were a little hard (not very absorbent, and fairly small), and that access to the bathroom sink could be a little inconvenient as the sink was behind the bathroom door, and yet the door wouldn't fully fold back due to the bath.

I'd happily recommend this Swissotel purely based on the comfort of the beds alone. If you want to use Osaka as a base for exploring the surrounding area (day trips to Kyoto etc) then this is a great place to stay.

  • Stayed October 2012, traveled with friends
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Helpful?
1 Thank Immoraliste
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ch_Schaufelbuhl, General Manager at Swissotel Nankai Osaka, responded to this review, March 12, 2013
Dear Guest, thank you very much for your kind review and that you have chosen Swissôtel Nankai for your stay in Osaka. We are thrilled to hearing that you had a great sleep in our comfortable beds and that you find them the best during your time in Japan. We really appreciate as well your feedback in regards to the English TV selection and Bathroom, which we will certainly take into consideration during our regular review of our products. We are looking very much forward to hopefully welcome you back to Swissôtel Nankai should you visit Osaka again in the future.
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Level Contributor
47 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed March 3, 2013 via mobile

Stayed there with my parents. We love this hotel because it is located in the centre of everything. Everything we need are within minutes away. The rooms are big in Japanese standard. The staff at concierge were very helpful and speak good English. We were really pleased with this hotel and should stay here again in our next visit

  • Stayed October 2012
    • Value
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Helpful?
1 Thank Christina L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ch_Schaufelbuhl, General Manager at Swissotel Nankai Osaka, responded to this review, March 12, 2013
Dear Guest, thank you very much for your kind review and that you made Swissôtel Nankai Osaka your home away from home while travelling though Japan. We are very happy to hear, that you like our location, our helpful concierge and that you were very pleased with your stay and our hotel. We hopefully can welcome you back to Swissôtel Nankai in the not too distance future.
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Campbell, California
Level Contributor
114 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed March 2, 2013

The hotel is located above the Namba station and easy walking to the entertainment zone. The hotel is modern w very comfortable bed. I was able to find a room last minute at a great rate. I would definitely recommend. I had no complaints.

  • Stayed December 2012, traveled solo
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Helpful?
2 Thank omeeda
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ch_Schaufelbuhl, General Manager at Swissotel Nankai Osaka, responded to this review, March 3, 2013
Dear Guest, thank you very much for your kind review and we are very happy to hear, that you like our comfortable beds which just recently have been replaced to provide to all our guests a good night sleep. We are looking forward to welcome you back to Swissôtel Nankai when you will have another opportunity to traveling to Osaka.
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Penang Island, Malaysia
Level Contributor
81 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed February 28, 2013

Ideally located as Namba Station is the centre of town (with 30 exits!)
Great reception staff, wonderful housekeeping, everyone could speak English! An advantage over most others.

First, a question for GM Schaufelbuhl, what is the lights (green, blue, then red) that we see below us (fr room 26th floor). Think that it's the restaurant but couldn't access that floor becos we leave very early & come back very late. Hope to come again next year to view this.
The view from room balcony is just stupendous, especially at nite.
Well stocked amenities, even has 2 hair dyers! Impressed with its high pressure shower.
Two thumbs up!

  • Stayed February 2013, traveled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank seeseepg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ch_Schaufelbuhl, General Manager at Swissotel Nankai Osaka, responded to this review, March 3, 2013
Dear Guest, thank you very much for making Swissôtel Nankai Osaka your home away from home and for your kind review. We are glad to hear, that you had a nice stay and find our colleagues great who always provide a service with “Passion for Perfection”. In regards to your question about the lights, it depends to what side you had your room. We are assuming that you had a view to the south and there are tow buildings with changing colors. One is the large shopping complex “Namba Parks” and the other a little further away is the Tsutenkaku Tower, it was created after the Eifel Tower’s prototype and it stands today over 103m. Located in the Shinsekai area, the tower is one of the city’s main attractions due to its panorama of the metropolis from the 5th floor. Opened 7 days a week from 9am, every romantic traveler’s first choice should be Tsutenkaku since it’s so impressive to watch. On top of the tower, one can see red, green and blue lights which signal the weather condition for the following day (red for rain, blue for cloud and green for nice weather). We hope we were able to answer your question and should you have further inquiries, please do not hesitate to contact us directly through email. Thank you very much again and we are looking forward to welcoming you back to Swissôtel Nankai when you travel to Osaka again.
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sabah
Level Contributor
36 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed February 28, 2013

Was there with my family in February, rooms are clean and size are decent for japan's standard. Very convenient as it's right above the nankai station . Too simple to get there from and to Kansai airport. And it's right at the center of namba , so near to shinsabashi, dontobori.. ect, can't be anymore central enough . =)

Service was fantastic too, we had 12 luggages for 7 of us when we were leaving osaka. The concierge actually helped us with our luggages up to the point where we board the train.Absolutely stunning service and will defo be coming back to this hotel .

  • Stayed February 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ernest80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ch_Schaufelbuhl, General Manager at Swissotel Nankai Osaka, responded to this review, March 3, 2013
Dear Guest, thank you very much for choosing Swissôtel Nankai for your stay in Osaka and for your very kind review. We are happy that you had a nice stay with us and were able to experience our fantastic service with “Passion for Perfection”. Hopefully we can welcome you back to Swissôtel Nankai Osaka next time you visit Japan.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Swissotel Nankai Osaka

Property: Swissotel Nankai Osaka
Address: 5-1-60 Namba, Chuo-ku, Osaka 542-0076, Osaka Prefecture
Phone Number:
Location: Japan > Kinki > Osaka Prefecture > Osaka > Shinsaibashi / Nanba / Tennoji / South Area
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Family Hotel in Osaka
#4 Romantic Hotel in Osaka
#4 Business Hotel in Osaka
#7 Luxury Hotel in Osaka
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Swissotel Nankai Osaka 4*
Number of rooms: 546
Official Description (provided by the hotel):
Swissotel Nankai Osaka is a five-star luxury hotel ideally located in the heart of Namba, Osaka’s most exciting entertainment, shopping and dining district. The hotel sits above Namba station and is the only Osaka hotel that offers a direct link to Kansai International Airport with the Rapid Express Train taking just 30 minutes door-to-door. The nearby subway serves as a convenient mode of transportation to many of the popular tourist destinations such as Kyoto, the ancient capital of Nara and the picturesque Kobe. ... more   less 
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Also Known As:
Swissotel Nankai Osaka Hotel Osaka
Swissotel Nankai Hotel Osaka
Osaka Swissotel Nankai Hotel

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